POSITION TITLE
Manager, Benefits
JOB DESCRIPTION SUMMARY
The Manager, Benefits (HR) reports directly to the Director of Benefits Administration and is responsible for the day-to-day administration of all benefit programs for active employees. This includes health care, dental and vision plans, life, and AD&D insurance programs, voluntary benefits programs, as well as health and wellness initiatives. The Manager, Benefits is responsible for the benefits portion of the orientation program for all newly hired employees.
WORK MONTHS
12
ESSENTIAL FUNCTIONS
- Serves as one of the PPS Benefits Office primary contacts and provides first-tier responses to internal and external stakeholder inquiries (in-person/phone/email/support tickets)
- Provides employees with information about benefits programs.
- Conducts day-to-day operations and supports the implementation of projects, processes, and workstreams.
- Inputs all benefit plan enrollment information for active employees into the Munis system.
- Processes new enrollments and life event changes.
- Tracks dependent documentation for dependent enrollments.
- Processes benefit terminations as needed.
- Coordinates dependent audits with appropriate third-party administrators to ensure eligibility.
- Reviews exception reports received from health and dental plan carriers.
- Processes life and AD&D insurance claims for active employees.
- Maintains and updates Leave of Absence listings for benefits billing process(es).
- Manages the benefit billing process for active employees on leave of absences to collect health insurance premiums and the annual billing process for retiree life insurance.
- Oversees the Medicare Supplement reimbursement program.
- Manages all facets of the ACA process including identifying eligible part-time employees, preparing & distributing part-time health plan enrollment information.
- Oversees the Bonus Waiver Program.
- Produces information for the annual open enrollment process for COBRA participants regarding the health and dental plans.
- Manages the third-party eligibility system.
- Enters all changes into the Munis system that result from the active employee annual open enrollment process.
- Maintains knowledge of the District’s benefits offerings and PSERS pension plans to respond to employee questions
- Maintains monthly dependent changes for dependents turning age 26. This includes system updates and inputting information for COBRA notices.
- Manages all voluntary benefit programs including AFLAC and other voluntary benefit offerings including producing the request for payment for the Finance Department.
- Terminates coverage for designated employees in current benefits administration platform
- Contributes to the development and presentation of informational benefits and health and wellness seminars to specific audiences throughout the year. Presents in-person or virtually to share relevant information to stakeholders
- Coordinates the annual open enrollment process for active employees
- Develops awareness campaigns around employee wellness initiatives and creates opportunities for employee engagement and sustainable healthy lifestyle behaviors.
- Researches best practices for sustainable wellness programming and recommends programs to the Director.
- Supports District wellness programs aligned to District policy and objectives.
- Other relevant duties as assigned by the Director of Benefits Administration in support of the Department’s goals and objectives and the district’s mission.
EDUCATION REQUIRED
- Bachelor’s degree from an accredited institution in a relevant field including but not limited to human resources, business, other related field is required.
- Specialized certification or micro-credential relevant to human resources or employee benefits is preferred.
CERTIFICATION/LICENSURE REQUIRED
N/A
YEARS OF EXPERIENCE
- A minimum of five (5) years relevant experience, including at least three (3) years of supervisory experience.
- Preferred qualification includes ten (10) years of increasingly responsible benefits programs oversight in a centralized human resources department in an organization serving at least 2,500 employees.
- A combination of relevant education and increasingly responsible experience may be considered in lieu of a minimum degree or a minimum experience rating.
KNOWLEDGE, SKILLS, & ABILITIES
- Enthusiastic about the fundamental goal of advancing student achievement in an urban public school district.
- Ability to contribute to the organization at a strategic level while maintaining a customer-focused response to benefit and retirement planning activities.
- Significant knowledge of HRIS systems, preferably Munis, and the coordination and integration of third-party data to an internal HRIS.
- A strong record of benefits program development and oversight including data and records management.
- Significant knowledge of all local, state, and federal regulations and programs regarding employer-sponsored benefits and paid leave programs.
- Experience working with a multi-faceted benefits program, which includes more than one plan option, and developing audience-specific messaging, reporting, and communication.
- Experience developing and analyzing data for the purpose of data-driven decision-making.
- Strong analytic- and systems-thinking and decision-making skills. Experience with a variety of reporting and auditing in order to ensure data is correct, timely, and communicated with the appropriate internal and external offices.
- A proven record of excellent verbal, written, and interpersonal communication skills.
- High attention to detail, organized, and able to work under pressure managing frequent and competing deadlines.
- Ability to cultivate relationships with culturally, educationally, and racially diverse internal and external stakeholders.
- Ability to exercise a high degree of confidentiality, professionalism, and diplomacy to accomplish objectives.
- An unblemished record of personal and professional integrity.
- Value, demonstrate, and promote diversity, equity, and inclusion .
WORKING CONDITIONS & PHYSICAL REQUIREMENTS
The working conditions and physical requirements described here are representative of, but not limited to, those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made.
- This position is generally sedentary in nature and works in an office setting.
APPLICANT ELIGIBLE CRITERIA
N/A
CITY OF PITTSBURGH RESIDENCY REQUIREMENT
This position falls within the requirements of Board Policy 308.
MINIMUM PER PAY RATE: $3,296.19-$3,296.19