Manager, Behavioral Health

Imagine Pediatrics; United States; Remote; USD 88,000 - 107,000; Full time

Job summary

A leading pediatric medical group is seeking a Manager of Behavioral Health to oversee a team supporting children with special health care needs. This fully remote position requires management experience in behavioral health, the ability to work with diverse populations, and a master's degree in a related field. The compensation ranges from $88,000 - $107,000 annually, along with a comprehensive benefits package.

Benefits

Competitive medical, dental, and vision insurance

401(k) with 4% match

20 days PTO + 10 Company Holidays

Qualifications

• Master's degree in relevant field required.
• 5 years of experience in a behavioral health setting after licensure.
• Strong preference for experience working with high-risk populations.

Responsibilities

• Manage a team of supervisors and therapists.
• Provide oversight and performance management.
• Serve as a liaison for behavioral health services.

Skills

Licensed to practice independently in Florida

Experience in behavioral health settings

Management supervision experience

Strong documentation skills

Comfort with triage assessments

Education

Master’s degree in social work, Marriage and Family Therapy, Counseling, or related area

Tools

Electronic medical records

Microsoft Suites

Job description

Imagine Pediatrics is a tech-enabled, pediatrician-led medical group reimagining care for children with special health care needs. We deliver 24/7 virtual first and in-home medical, behavioral, and social care, working alongside families, providers, and health plans to break down barriers to quality care.

The primary location for this role is remote, with travel expected to be up to 10%, and the expected schedule is Monday - Friday 8:00am - 05:00pm eastern. Independently licensed in FL (LCSW, LPC, LMHC, or LMFT) required.

Job Responsibilities

As the Manager, Behavioral Health Longitudinal at Imagine Pediatrics, you will manage a team of supervisors overseeing three roles: Behavioral Health Therapists, Behavioral Health Care Managers, and Care Team Assistants who work as an interdisciplinary team to serve a patient population experiencing severe mental illness (SMI).

• Manage a team of regional cross-functional care team members with the support of supervisors.
• Provide oversight to a team of supervisors, including 1:1 support, quarterly feedback, and typical functions of people management.
• Provide guidance to supervisors regarding performance management of indirect reports.
• Uphold team members responsible to Imagine-specific policies, clinical programming requirements, and utilization targets.
• Partner with talent acquisition to carry out hiring plans, interviews, and onboard new team members.
• Assist with strategic planning for expansion into new markets for company growth.
• Analyze programmatic metrics and individual metrics to utilize staff appropriately.
• Hold the team accountable for working at the top of their license and utilizing team functions as efficiently as possible.
• Identify areas for improvement within team processes, clinical care, and action on projects to make them more efficient.
• Serve as the Behavioral Health Longitudinal representative in leadership meetings to provide feedback, improve patient experience, and support the development of new programs and services.
• Act as the liaison for behavioral health services to all stakeholders, taking a lead role in process and performance improvement and the delivery of high-quality services.
• Collaborate with the clinical education team for implementation of new trainings in alignment with care team and organizational needs.
• Create a positive and inclusive culture of teamwork and accountability.
• Assist the behavioral health team with navigating new processes, policies, and procedures.

10% of the Manager, Behavioral Health – longitudinal role will be clinical and include but are not limited to the following responsibilities.

• Consult with market leaders on behavioral health cases.
• Manage patient escalations as needed.
• Support service recovery calls.

Requirements

• Master’s degree in social work, Marriage and Family Therapy, Counseling, or related area.
• Must be licensed to independently practice in Florida (LCSW, LPC, LMHC, LMFT), openness to cross-state licensure.
• 5 years of experience post-independent licensure in a behavioral health setting.
• 3 years of experience in management/supervision of mental health providers (experience in remote/start-ups environments preferred).
• Experience working with children, adolescents, and their caregivers, inclusive of external systems involved in a minor’s care.
• Experience with chart auditing and training to improvement-oriented outcomes.
• Certification/Training in evidence-based modalities, including but not limited to cognitive behavioral therapy and dialectical behavioral therapy, preferred.
• Experience working with high-risk behavioral health populations, including but not limited to suicidal ideation, homicidal ideation, severe persistent mental illness (SPMI), children in the foster care system.
• Strong preference and comfortability conducting triage assessments and crisis interventions.
• Diligent regarding documentation standards and accustomed to using electronic medical records.
• Experience working with a diverse population or demographics.
• Familiarity with technology, Microsoft suites, and documenting in electronic health records.
• Fully remote with 10% travel for training/education.

What We Offer

The compensation range for this role is $88,000 - $107,000. In addition to a competitive company benefits package and eligibility to participate in an employee equity purchase program (as applicable).

• Competitive medical, dental, and vision insurance.
• Healthcare and Dependent Care FSA; Company-funded HSA.
• 401(k) with 4% match, vested 100% from day one.
• Employer-paid short and long-term disability.
• Life insurance at 1x annual salary.
• 20 days PTO + 10 Company Holidays & 2 Floating Holidays.
• Paid new parent leave.

Our Values

• Children First. We put the best interests of children above all.
• Earn Trust. We listen first, speak second.
• Innovate Today. We believe that small improvements lead to big impact.
• Embrace Humanity. We lead with empathy and authenticity, presuming competence and good intentions.
• One Team, Diverse Perspectives. We actively seek a range of viewpoints to achieve better outcomes.

We are an equal opportunity employer. People seeking employment at Imagine Pediatrics are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information, or characteristics (or those of a family member), pregnancy or other status protected by applicable law.