Manager, Behavioral Health

Memorial Home Services; Springfield (IL); On-site; USD 85,000 - 120,000; Full time

Job summary

Memorial Health System in Springfield, IL seeks a senior leader to oversee behavioral health programming, site operations and fiscal management, ensuring age-appropriate, evidence-based care and staff competence. The role emphasizes collaboration, staff development and professional accountability within a patient-focused culture.

Responsibilities include maintaining CARF and regulatory compliance, guiding budgeting, and advancing quality, safety and service excellence across clinics while

Qualifications

• Master’s degree in social work, psychology, or closely related field.
• LCPC or LCSW required.
• Valid Driver’s License, reliable transportation, clean driving record, and proof of automobile insurance.
• Must have or obtain IM+CANS certification within 30 days of hire.
• 5 years’ experience in behavioral health care, including direct service and previous supervisory experience.
• Management experience in community mental health and knowledge of Illinois mental health services and child welfare state system preferred.
• Must have excellent organizational, writing, problem solving skills and assertiveness.
• Must have keyboarding and computer skills, as required by position.
• Must pass fingerprint background check and drug screen.

Responsibilities

• Empowers self and staff to enhance patient-focused care and quality client outcomes as reflected in patient satisfaction and quality improvement efforts.
• Fosters an environment which focuses on values, professionalism and accountability, where staff and management see each other as partners in the decision making process.
• Embodies the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values.
• Ensures that the access to services is orderly and fair and meets the funding and licensure requirements in place at any given point in time.
• Interviews, selects, and retains staff. Monitors staff performance/appraisals and initiates corrective action as necessary in accordance with Human Resources.
• Serves as a professional role model and works to encourage and develop future emerging leaders as a function of succession planning. Maintains an awareness of current and emerging local, State and national issues related to behavioral healthcare.
• Keeps up-to-date on new clinical treatments/services being developed/implemented for primary client populations.
• Maintains a sound knowledge base of current trends and developments in clinical practice in order to lead clinical-based changes to improve client care delivery.
• Ensures compliance with CARF standards and State, Federal and local provisions of mental health law.
• Demonstrates ability and willingness to collaborate with peers and staff.
• Facilitates cooperative relationships of service providers regarding client service delivery and program development.
• Holds regular staff meetings in order to facilitate communication of organizational imperatives/changes as well as clinic issues.
• Reviews and evaluates monthly expenditures and operating statements and implements corrective action plans to address variances as necessary. Participates in the preparation of the annual budget for areas of responsibility and identifies capital needs.
• Designs and implements cost-effective strategies that will enhance effective and efficient client care delivery.
• Ensures staff compliance with documentation of services and productivity objectives.
• Performs other related work as required or requested.

Skills

Leadership

Communication

Problem solving

Team collaboration

Education

Master’s degree in social work or psychology

Job description

Operates within the Memorial Behavioral health and Memorial Health System mission, vision, strategic priorities and goals. Assumes accountability for all areas of clinical programming, site operations and fiscal management. Creates and maintains a work environment conducive to effective communication, collaboration, teambuilding and professionalism. Assures that care provided is appropriate to the age of the clients served and that staff are competent to provide safe, quality, evidence-based care. Maintains interdepartmental relationships as well as positive employee morale. Embodies the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values.n

Education:

Master’s degree in social work, psychology, or closely related field.

Licensure/Certification/Registry:

LCPC or LCSW required.

Valid Driver’s License, reliable transportation, clean driving record, and proof of automobile insurance.

Must have or obtain IM+CANS certification within 30 days of hire.

Experience:

5 years’ experience in behavioral health care, including direct service and previous supervisory experience.

Management experience in community mental health and knowledge of community agencies and familiarity of Illinois mental health services and child welfare state system preferred.

Other Knowledge/Skills/Abilities:

Must have excellent organizational, writing, problem solving skills and assertiveness.

Must have keyboarding and computer skills, as required by position.

Must pass fingerprint background check and drug screen.

Job Responsibilities:

• Empowers self and staff to enhance patient-focused care and quality client outcomes as reflected in patient satisfaction and quality improvement efforts.

• Fosters an environment which focuses on values, professionalism and accountability, where staff and management see each other as partners in the decision making process.

• Embodies the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values:

• SAFETY: Prevent Harm - I put safety first in everything I do. I take action to ensure the safety of others.

• COURTESY: Serve Others – I treat others with dignity and respect. I project a professional image and positive attitude.

• QUALITY: Improve Outcomes – I continually advance my knowledge, skills and performance. I work with others to achieve superior results.

• EFFICIENCY: Reduce Waste – I use time and resources wisely. I prevent defects and delays.

• Ensures that the access to services is orderly and fair and meets the funding and licensure requirements in place at any given point in time.

• Interviews, selects, and retains staff. Monitors staff performance/appraisals and initiates corrective action as necessary in accordance with Human Resources.

• Serves as a professional role model and works to encourage and develop future emerging leaders as a function of succession planning. Maintains an awareness of current and emerging local, State and national issues related to behavioral healthcare.

• Maintains an understanding of the clinic’s primary client population and their care needs/requirements.

• Keeps up-to-date on new clinical treatments/services being developed/implemented for primary client populations.

• Maintains a sound knowledge base of current trends and developments in clinical practice in order to lead clinical-based changes to improve client care delivery.

• Ensures compliance with CARF standards and State, Federal and local provisions of mental health law.

• Demonstrates ability and willingness to collaborate with peers and staff.

• Facilitates cooperative relationships of service providers regarding client service delivery and program development.

• Holds regular staff meetings in order to facilitate communication of organizational imperatives/changes as well as clinic issues.

• Reviews and evaluates monthly expenditures and operating statements and implements corrective action plans to address variances as necessary. Participates in the preparation of the annual budget for areas of responsibility and identifies capital needs.

• Designs and implements cost-effective strategies that will enhance effective and efficient client care delivery.

• Ensures staff compliance with documentation of services and productivity objectives.

• Performs other related work as required or requested.