Manager - Autonomous Mining Operations

Caterpillar Brazil; Phoenix, Northern (AZ, KY); Hybrid; USD 148,000 - 222,000; Full time

Benefits offered by this job

Medical coverage (comprehensive)

Dental coverage

Vision coverage

Vacation and paid time off

401(k) savings plan

Health Savings Account (HSA)

Flexible Spending Accounts (FSAs)

Career development

Incentive bonus

Disability benefits

Life Insurance

Parental leave

Adoption benefits

Tuition reimbursement

Job summary

Caterpillar Inc. is seeking a MineStar Hub Manager in Phoenix, AZ, to lead a team supporting multiple autonomous mining operations across the United States.

You will oversee remote operational support, develop high-performing teams, and partner with mine site leaders to drive safety, productivity, and technology adoption. You will connect customers with Caterpillar product groups and field teams, ensuring autonomous operations perform at the highest level.

Qualifications

• Bachelor's or technical degree in mining/mechanical engineering or related field.
• Experience leading autonomous mining operations or MineStar support organizations.
• Proven ability to manage distributed or remote support teams.

Responsibilities

• Deliver exceptional customer support and operational performance across multiple autonomous mining sites.
• Lead a team of autonomy professionals, collaborating with customers, dealers, and product groups.
• Serve as primary operational leader for U.S. autonomous support hub based in Phoenix, AZ.
• Drive performance metrics: availability, fleet utilization, production, uptime, safety, customer satisfaction.
• Establish consistent processes and support models to improve autonomy performance.

Skills

Autonomous mining

MineStar

Fleet management

Strategic thinking

Relationship management

Leadership

Customer focus

Effective communication

Problem solving

Education

Mining/Mechanical Engineering degree

Job description

Career Area: Product Support Job Description: Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. If you're passionate about autonomous mining, this is where technology, leadership, and large-scale operational impact come together. As the MineStar Hub Manager, you will lead a team supporting multiple autonomous mining operations across the United States from Caterpillar's Phoenix hub, helping customers maximize the value of Command for Hauling technology every day. This role places you at the center of Caterpillar's autonomous mining network. You will oversee remote operational support, develop high-performing teams, and partner with mine site leaders to drive safety, productivity, and technology adoption across multiple customer accounts. You'll connect customers, Caterpillar product groups, and field teams to ensure autonomous operations perform at their highest level. If you enjoy leading teams, influencing strategic outcomes, and shaping the future of autonomous mining from a regional leadership position, this role was built for you.

What you'll do

You’ll be accountable for delivering exceptional customer support and operational performance across multiple autonomous mining sites.

You’ll lead a team of autonomy professionals while collaborating with customers, dealers, product groups, and commercial partners to ensure safe, reliable, and productive autonomous operations.

Lead and develop a team of Autonomous Application Specialists, Autonomous Onboard Specialists, providing remote and site-based support across multiple customer accounts.

Serve as the primary operational leader for Caterpillar's U.S. autonomous support hub based in Phoenix, Arizona.

Drive performance across key customer metrics including technology availability, fleet utilization, production, uptime, safety, and customer satisfaction.

Partner with site managers, regional leaders, dealers, and product groups to resolve operational challenges and accelerate corrective actions.

Establish consistent processes, reporting, and support models that improve autonomy performance across multiple mine sites.

Build strong relationships with customer leadership teams and become a trusted advisor for autonomous mining operations.

Provide leadership during critical operational events, escalations, and major deployments.

Champion Caterpillar's Zero Harm commitment by ensuring safe operating practices across all supported autonomous operations.

Develop talent, succession plans, and technical capabilities within the autonomy support organization.

What skills you will have

• Technical Excellence: Extensive experience supporting autonomous mining systems, MineStar Command for Hauling, fleet management systems, or mining technology solutions.
• Strategic Thinking: Ability to balance day-to-day operational support with long-term business objectives and customer outcomes.
• Relationship Management: Proven ability to influence customers, dealers, product groups, and internal stakeholders without direct authority.
• Demonstrated success leading technical or operational teams across multiple locations and customer accounts.
• Customer Focus: Strong commitment to customer success and operational excellence.
• Effective Communication: Ability to communicate with frontline teams through executive leadership while managing complex and sensitive situations.
• Problem Solving: Experience leading cross-functional teams to resolve technical and operational challenges in dynamic environments.

Top candidates will also have

• Mining Engineering, Mechanical Engineering, or related technical degree.
• Experience leading autonomous mining operations, MineStar support organizations, or large-scale mining technology deployments.
• Experience managing distributed or remote support teams.

Additional Information

This position is based in Phoenix, Arizona.

The role supports multiple autonomous mining operations across the United States and will require 25-50% travel to customer mine sites.

Domestic relocation assistance is available.

Sponsorship is not available.

Learn more about Command for Hauling at Command for Hauling | Cat | Caterpillar.

Summary Pay Range:

$147,760.00 - $221,640.00 Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.

Benefits:

Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.

• Medical, dental, and vision benefits
• Paid time off plan (Vacation, Holidays, Volunteer, etc.)
• 401(k) savings plans
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSAs)
• Health Lifestyle Programs
• Employee Assistance Program
• Voluntary Benefits and Employee Discounts
• Career Development
• Incentive bonus
• Disability benefits
• Life Insurance
• Parental leave
• Adoption benefits
• Tuition Reimbursement
• These benefits also apply to part-time employees

This position requires working onsite five days a week. Relocation is available for this position. Visa Sponsorship is not available for this position.

Posting Dates:

September 1, 2026 - September 28, 2026 Any offer of employment is conditioned upon the successful completion of a drug screen.

Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.

There’s more to work at Caterpillar than just the work itself. We hire smart, friendly people and it shows in our culture. We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work. We make sure our employees feel continuously challenged while also supported. We provide professional growth opportunities, including leadership programs. We celebrate the diversity of our team, while also working together as one Caterpillar. Our culture, like everything at our company, is made possible by each employee’s contribution. Person by person, we create the environment we work in, and we are proud of the Caterpillar we’ve built.