Manager, Audit Operations

PayPal; Austin (TX); Hybrid; USD 106,000 - 157,000; Full time

Benefits offered by this job

Healthcare coverage

Generous paid time off

Job summary

PayPal is seeking an experienced senior internal auditor to support the Global Internal Audit Team through the Professional Practices and Quality Assurance and Improvement Program. Responsibilities include policy updates, risk assessment, reporting, issue management, and Board reporting.

You will drive audit reporting, manage remediation validation, and partner with diverse teams across PayPal, contributing to an effective audit program that aligns with IIA standards.

Qualifications

• 5+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Responsibilities

• Manage audit assignments, including drafting audit issues and reports, socializing findings with management, and soliciting feedback
• Facilitate issue tracking and validate closure of identified issues
• Develop and maintain professional working relationships with colleagues, business units, and support areas
• Stay updated on industry and business changes to inform audit plans, approaches, and risk assessments
• Evaluate the adequacy and effectiveness of internal controls for regulatory and technology risks
• Provide coaching, mentoring, and leadership to less experienced team members
• Identify regulatory and technology risks and act as a business partner to relevant teams

Skills

Risk assessment

Internal audit

Regulatory compliance

Leadership mentoring

Education

Bachelor's degree

Tools

GRC tools

Job description

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers. We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary

This position will be responsible for supporting the Global Internal Audit Team through the Professional Practices and Quality Assurance and Improvement Program in areas such as Policy and Procedure Program updates, risk assessment, reporting, issue management and Board reporting.

Job Description

Essential Responsibilities

• Manage audit assignments, including drafting audit issues and reports, socializing findings with management, and soliciting feedback
• Facilitate issue tracking and validate closure of identified issues
• Develop and maintain professional working relationships with colleagues, business units, and support areas
• Stay updated on industry and business changes to inform audit plans, approaches, and risk assessments
• Evaluate the adequacy and effectiveness of internal controls for regulatory and technology risks
• Provide coaching, mentoring, and leadership to less experienced team members
• Identify regulatory and technology risks and act as a business partner to relevant teams

Minimum Qualifications

• 5+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Additional Responsibilities & Preferred Qualifications

Preferred Qualifications

• Drive Internal Audit reporting to support the department’s internal and external reporting commitments, including issuance of audit reports to senior management and stakeholders, management of quarterly Board and Committee, and internal stakeholder reporting
• Continuously assess and enhance audit processes to drive efficiency and effectiveness in line with IIA standards.
• Oversee the validation process for remediation of Internal Audit issues, including supporting GRC tool management, training for the department, and maintaining relevant policies and procedures
• Pro-actively developing and maintaining strategic partnerships within the Internal Audit team, the business and respective support areas across PayPal
• Project management and implementation of large enterprise initiatives for the Internal Audit team
• Develop and maintain constructive working relationships across the Global Internal Audit Team and audit stakeholders globally
• Identify and develop automation opportunities to drive efficiency within the internal audit methodology and beyond
• Drive the annual planning process including risk assessment process

Subsidiary

PayPal

Travel Percent

0

The base pay for this role will depend on where you work and the relevant experience and expertise you bring. The expected range of pay for this role by location is

• Chicago, Illinois: ($106,000.00 - $157,300.00 Annually)
• Austin, Texas: ($106,000.00 - $157,300.00 Annually)
• Scottsdale, Arizona: ($100,500.00 - $149,600.00 Annually)
• Omaha, Nebraska: ($100,500.00 - $149,600.00 Annually)

Additional compensation for this role may include an annual performance bonus, equity, or other incentive compensation, as applicable.

PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. When making an application directly, we will never ask you to share passwords, one-time passcodes (OTP), or verification codes. Any such request is a red flag and likely part of a scam. All communication regarding your application will come from official PayPal email domains. If you suspect fraudulent activity, please report it immediately. To learn more about how to identify and avoid recruitment fraud please visit https://careers.pypl.com/contact-us.

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset-you. That’s why we offer comprehensive, choice-based programs, to support all aspects of personal wellbeing—physical, emotional, and financial—delivering meaningful value where it matters most.We strive to create a flexible, balanced work culture with a holistic approach to benefits, including generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support your mental health.

Who We Are

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [e-mail].

Belonging at PayPal

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates.