Manager, Audit & Controversy, Shared Services

CRH; Alpharetta (GA); Hybrid; USD 120,000 - 160,000; Full time

Job summary

CRH Americas Materials Inc is seeking a Manager, Audit & Controversy to oversee indirect tax audits, controversy matters, and related strategies within Shared Services. This role partners with Tax, Accounting, Finance, Legal, Operations, and external advisors to strengthen controls and improve audit readiness.

The position involves leading defense strategies, negotiating assessments, and identifying refunds or tax savings opportunities. Hybrid work setup with in-office transition requirements.

Responsibilities

• Lead state and local indirect tax audits from initial notification through final resolution.
• Serve as the primary point of contact for taxing authorities and coordinate audit activities across business functions.
• Analyze audit findings, evaluate proposed assessments, and develop supportable defense positions.

Skills

Indirect tax audits

Audit management

Tax controversy

Liaison with authorities

Job description

Career Opportunities: Manager, Audit & Controversy, Shared Services (529955)

Requisition ID529955-Posted10/19/2026-AMAT-CRH Americas Materials Inc-Full Time-Finance & Accounting-United States-Georgia

CRH's Americas Materials business is the leading provider of building materials in North America. The aggregates, asphalt, ready mixed concrete, paving and construction services we deliver are critical to building our world. Our operations span 45 U.S. states and two Canadian provinces with over 30,000 employees across 1,700 operating locations.

Job Summary

The Indirect Tax Audit & Controversy Manager is responsible for managing state and local indirect tax audits, assessments, disputes, and controversy matters across the organization. This role serves as the primary liaison with taxing authorities and leads audit activities from initial notification through final resolution, ensuring timely responses, minimizing tax exposure, and achieving favorable outcomes.

Working closely with Tax, Accounting, Finance, Legal, Operations, and external advisors, the Manager develops audit defense strategies, evaluates tax positions, negotiates assessments, and identifies opportunities for refunds and tax savings. The role also partners with Compliance and Tax Technology teams to strengthen controls, improve audit readiness, and address the root causes of audit findings.

This position plays a key role in protecting the organization from unnecessary tax liabilities, enhancing indirect tax compliance, and supporting continuous improvement initiatives within the Shared Services organization.

Location

Hybrid 3 days in office. 100% in office during transition.

What Shared Service Does

A Shared Services Center (SSC) centralizes essential business processes, creating streamlined operations, cost efficiencies, and consistent quality. By consolidating areas such as finance, procurement, payroll, and reporting, SSC fosters innovation, supports strategic goals, and enhances organizational effectiveness. SSC’s primary functions include:

• O2C (Order-to-Cash): Ensures smooth revenue processes from customer order to payment.
• R2R (Record-to-Report): Provides accurate financial reporting and robust accounting processes.
• P2P (Procure-to-Pay): Ensures timely payments to vendors and strengthens supplier relationships.
• Center of Excellence: Champions innovation and continuous improvement initiatives.

Shared Services empowers companies to focus on strategic priorities while maintaining operational excellence.

Key Responsibilities

Audit Management & Representation

• Lead state and local indirect tax audits from initial notification through final resolution.
• Serve as the primary point of contact for taxing authorities and coordinate audit activities across business functions.
• Analyze audit findings, evaluate proposed assessments, and develop supportable defense positions.
• Manage multiple concurrent audits while ensuring timely responses and compliance with statutory deadlines.
• Maintain appropriate documentation supporting audit positions, assessments, settlements, and final resolutions.

Tax Controversy Management

• Develop and execute strategies to resolve audit disputes, assessments, penalties, and interest assessments.
• Research and interpret state and local tax laws to support company tax positions.
• Prepare and oversee protests, appeals, technical responses, and other controversy-related filings.
• Negotiate with taxing authorities to achieve favorable outcomes and minimize tax exposure.
• Coordinate with external advisors and legal counsel on complex or high-risk matters.
• Assess audit findings and quantify potential tax exposures, reserves, and financial statement impacts.
• Analyze transactional data to identify opportunities to reduce assessments and improve audit outcomes.
• Track assessments, settlements, refunds, and tax savings resulting from audit activities.
• Communicate audit risks, exposures, and resolution strategies to tax leadership.
• Identify and pursue refund opportunities, credits, and other tax recovery initiatives to reduce overall tax costs.

Technical Research & Audit Defense

• Research and evaluate indirect tax issues affecting manufacturing, aggregates, construction materials, and related operations.
• Develop and support tax positions involving exemptions, taxability determinations, contracts, equipment, and operational purchases.
• Monitor legislative