Manager - Asset Protection - Towne Place at Garden State Park Rack

Nordstrom; Cherry Hill Township (NJ); On-site; USD 70,000 - 90,000; Full time

Job summary

A leading retail company is seeking a Manager of Asset Protection to oversee store safety and security. This role involves leading the Asset Protection team, executing shrink reduction strategies, and ensuring employee safety. The ideal candidate will have strong investigative skills, the ability to develop relationships, and a proven track record in asset protection leadership. Benefits include medical, dental, retirement plans, and employee discounts.

Benefits

Medical/Vision

Dental

Retirement

Paid Time Off

Life Insurance

Disability

Merchandise Discount

EAP Resources

Qualifications

• Proven success in asset protection leadership.
• Ability to develop relationships with employees and leaders.
• Strong decision-making in high-stress situations.

Responsibilities

• Supervise Asset Protection teams and execute shrinkage reduction strategy.
• Develop relationships with store leaders and monitor AP incidents.
• Hire and develop talent for investigations and auditing.

Skills

Investigative skills

Communication skills

Problem-solving skills

Organizational skills

Decision-making skills

Tools

Case Management Software

Monitoring technologies

Job description

Job Description

The Manager of Asset Protection (AP) is responsible for supervising the Asset Protection teams in the store they support. This includes recruiting, development, performance oversight, and budgeting. The position executes the company's shrinkage reduction strategy within their store/building. The Asset Protection Manager ensures the safety and security of employees, theft prevention, enhances company profitability, and aligns with company values and business strategy. They partner with cross-functional store leaders to support the retail asset protection business.

KEY RESPONSIBILITIES:

1. Lead by example and execute the organizational strategy set by the AP Division.
2. Develop strong relationships within the store, including with the Store Manager, Service Experience, Inventory Accuracy, and Human Resources, becoming a leader in shrink impact topics.
3. Act as the owner of building security and safety, educate the store on emergency preparedness, and assist employees during safety incidents.
4. Monitor and communicate all reports to ensure AP incidents and cases are properly reported and documented.
5. Leverage data to identify trends and mitigate internal and external theft, demonstrating results-driven leadership.
6. Execute company shrink programs and directives, including shrink reduction plans and detection of theft and dishonesty issues.
7. Hire and develop talent capable of supporting investigations, auditing, shortage reduction, and AP awareness programs.
8. Utilize reporting to identify risks, reduce loss, and maximize profitability.

QUALIFICATIONS:

• Proven success in investigative, asset protection, and security procedures, with prior AP leadership experience.
• Understanding of Exception Based Reporting tools and Case Management Software.
• Ability to develop and maintain productive relationships with employees and leaders.
• Clear and professional communication skills.
• Strong decision-making and problem-solving skills in high-stress situations.
• Excellent written communication skills.
• Strong organizational, delegation, and follow-through skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency with monitoring and surveillance technologies.
• High ownership, accountability, and initiative.
• Flexible schedule based on department and store needs.

We’ve got you covered…

Our employees are our most important asset, reflected in our benefits, including:

• Medical/Vision, Dental, Retirement, and Paid Time Off
• Life Insurance and Disability
• Merchandise Discount and EAP Resources

A few more important points...

This job posting highlights the most critical responsibilities and requirements. Additional duties, responsibilities, and qualifications may apply.

Nordstrom conducts background checks and considers qualified applicants with criminal histories in accordance with legal requirements.

Applicants requiring assistance or accommodation should contact the nearest Nordstrom location, found at www.nordstrom.com.

Legal notices and requirements may vary by state. Review the Career Site FAQ’s for relevant information.

2022 Nordstrom, Inc.

Current Nordstrom employees: To apply, log into Workday, click the Careers button, and then click Find Jobs.