Manager - Asset Protection - Bridgepointe Shop Center Rack

Nordstrom; San Mateo (CA); Vor Ort; USD 70.000 - 113.000; Vollzeit

Benefits dieser Stelle

Medical/Vision

Retirement

Merchandise Discount

EAP Resources

Zusammenfassung

Nordstrom is seeking a Manager of Asset Protection to supervise AP teams in-store, partner with cross-functional leaders, and execute the company shrinkage reduction strategy. You will focus on safety, theft prevention, and protecting profitability while aligning with Nordstrom values and business goals.

The role requires strong investigative and security leadership, experience with reporting tools, and the ability to manage priorities in a fast-paced retail environment.

Qualifikationen

• Proven success in investigative, asset protection, and security procedures, plus AP leadership experience.
• Ability to develop and maintain productive relationships with employees and leaders.
• Strong written and verbal communication skills for cross-functional collaboration.
• Strong decision making, problem solving, and prioritization in high-stress situations.
• Proficiency with monitoring and surveillance technologies and related tools.
• High ownership, accountability, and initiative, with flexible scheduling as needed.

Aufgaben

• Lead by example and execute the organizational strategy set by the AP Division.
• Develop relationships with Store Manager, Service Experience, Inventory Accuracy and HR.
• Own building security and safety, emergency preparedness, and incident response.
• Monitor reports to ensure AP incidents are properly documented.
• Drive shrink reduction through data analysis and trend identification.
• Lead execution of shrink program and loss-prevention directives.
• Hire and develop talent for investigations, auditing, and AP awareness programs.
• Be data-driven to identify risks and maximize profitability.

Kenntnisse

AP leadership

Investigation

Security procedures

Reporting tools

Communication

Decision making

Written communication

Time management

Surveillance tech

Ownership accountability

Tools

Case Management Software

Exception Based Reporting

Surveillance technologies

Jobbeschreibung

Job Description The Manager of Asset Protection (AP) is responsible for supervision of Asset Protection teams in the store they support. This supervision includes recruiting, development, performance oversight and budgeting. This position is responsible for the execution of the company shrinkage reduction strategy within their store/building. The Asset Protection Manager is responsible for the safety and security of employees, theft prevention, enhancing company profitability, and alignment with company values and business strategy. The Asset Protection manager is expected to partner with cross functional store leaders to support the retail asset protection business.

Key Responsibilities

• Lead by example and execute the organizational strategy set by the AP Division
• Develop strong relationships within the store, inclusive of Store Manager, Service Experience, Inventory Accuracy and Human Resources, being the leader in shrink impacting subjects.
• Act as Owner of building security and safety, educating the store on emergency preparedness topics and assisting employees in safety incidents.
• Monitor and communicate all reports to ensure that AP incidents and cases are reported and documented properly.
• Results driven leader through leveraging data to identify trends to mitigate internal and external theft
• Lead execution of company shrink program and directives, including shrink reduction plans and detecting issues of theft and dishonesty
• Strong People Leader, hiring and developing talent that has the competencies to support internal and external investigations, auditing, shortage reduction programs and AP awareness programs and system controls
• Be Data Driven leveraging reporting to identify risks and mitigate issues that reduce loss and maximize profitability

Qualifications

• A valid security license is required for this role in Washington DC; Denver, Colorado; New York City, New York; St. Louis, Missouri; and Oregon
• Proven success in investigative, asset protection, and security procedures as well as prior AP leadership experience
• A comprehensive understanding of Exception Based Reporting tools and Case Management Software
• Ability to develop and maintain productive relationships with other employees and leaders
• Ability to communicate clearly and professionally with co-workers and customers
• Strong decision making and problem-solving skills when in high stress situations
• Strong written communication skills
• Strong organizational, delegation and follow-through skills
• Ability to manage competing priorities in a fast-paced environment
• Computer proficiency, including use of monitoring and surveillance technologies
• High level of ownership, accountability, and initiative
• Ability to work a flexible schedule based on department and store needs

Pay Range Details

$70,000.00 - $112,500.00 Annual

Benefits

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

• Medical/Vision, Dental, Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount and EAP Resources

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_07-14_Full_Time_ES-US.pdf

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.

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