Manager Appliance Service & Repair

ZipRecruiter; Torrance (CA); On-site; USD 70,000 - 90,000; Full time

Job summary

A family-owned company in Torrance, CA is seeking a full-time Appliance Service Manager to lead the Appliance Service Team. This role involves directing operations, ensuring quality and profitability, and mentoring technicians to achieve their best. Great benefits and a supportive work environment await the right candidate.

Benefits

100% company-paid medical

401(k) plan

7 paid holidays

Paid time off (PTO)

Access to a company truck

iPhone

iPad

Qualifications

• 10 years of experience in residential appliance service and repairs.
• Extensive experience in warranty work, safety, quality control.

Responsibilities

• Direct daily operations of the Appliance Service Team.
• Develop and monitor budgets, goals, and objectives.
• Recruit and hire top-notch technicians.

Skills

Troubleshooting

Customer Care

Team Player

Job description

Job DescriptionJob Description

Carter Services of Torrance, CA is looking to hire a full-time Appliance Service Manager. Are you ready to take your career as an appliance tech to the next level with a highly respected and stable company? Can you instill the pride of workmanship and a passion for customer service in others while helping us grow? Are you looking for high career growth and earning potential? If so, please read on!

This Appliance Service Manager position earns competitive compensation based on experience, skills, and performance. You would also be eligible for great benefits including 100% company-paid medical, a 401(k) plan, 7 paid holidays, and paid time off (PTO). We also offer access to a company truck, an iPhone, and an iPad. If this sounds like the right opportunity for you, apply today!

ABOUT CARTER SERVICES

Our company was started in 1974 and is completely family-owned. We began as an appliance service company and have expanded into a one-stop company providing appliance repair and maintenance services, plumbing, electrical, air conditioning, heating, vent cleaning, and commercial refrigeration. Carter Services is based in Torrance, CA and serves Orange County, the South Bay, Los Angeles, and beyond.

The motto, "Quality you deserve. People you trust," is at the core of all we do and the foundation of our success. Not only do we strive for long-term relationships with our clients, but we also desire long-term relationships with our team members. We truly care about our employees, helping them reach and exceed their career goals.

A DAY IN THE LIFE OF AN APPLIANCE MANAGER

As Appliance Manager, you direct the daily operations of the Appliance Service Team. In order to ensure profitability, you develop and monitor budgets, goals, and objectives. To promote favorable profit margins, you control the average ticket prices on services. You also control labor costs by eliminating unnecessary travel and non-productive time. Passionate about quality, safety, and customer service, you lead by example and inspire all technicians to take pride in their work. You provide technical and troubleshooting support for technicians, review work, and provide appropriate training.

As needed to meet workload demands and customer expectations, you recruit and hire top-notch technicians. Always approachable, you answer questions cheerfully and with the goal of helping everyone succeed. While you do spend a lot of time out in the field, you are also organized and keep on top of all your administrative duties. You also create revenue strategies and assist the company in securing more high-valued services. It takes both your technical and people skills to excel in this position. You get great satisfaction out of ensuring quality, profitability, happy team members, and satisfied clients!

QUALIFICATIONS FOR APPLIANCE MANAGER

• 10 years of experience in residential appliance service and repairs (Wolf, Sub-Zero, Bosch)
• Extensive experience in warranty work, safety, quality control, business development and customer care
• Valid driver's license and a good driving record

Are you results-oriented? Do you have exceptional troubleshooting skills with the ability to efficiently resolve issues? Are you a team player? Can you achieve challenging goals and objectives on a regular basis? Do you enjoy mentoring others? If so, you might just be perfect for this Appliance Manager position!

READY TO JOIN OUR TEAM?

If you feel that you would be right for this position managing a team of great plumbers, fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!

Location: 90503