Manager, Analytics – Home Specialty & Flooring (L09)

Synchrony; United States; Remote; USD 70,000 - 110,000; Full time

Job summary

An established industry player is seeking a Manager of Analytics to drive data-driven insights for business performance in the Home Specialty & Flooring sector. This remote role offers the flexibility to work from home while leading analytics projects from inception to delivery. You will collaborate with global teams to address business challenges using advanced analytics techniques and tools. The ideal candidate will possess strong SQL, SAS, and Tableau skills, along with excellent communication abilities to manage stakeholders effectively. Join a company that values diversity and promotes a flexible work environment, offering numerous career development opportunities.

Qualifications

• 2-4 years in financial services or 4-6 years relevant experience.
• Hands-on experience in SQL, SAS, or Tableau for data analysis.

Responsibilities

• Lead analytics projects, delivering insights on time.
• Collaborate on strategic initiatives for revenue growth.

Skills

SQL

SAS

Tableau

MS Excel

PowerPoint

Communication Skills

Stakeholder Management

Analytical Solutions Development

Education

Bachelor's Degree

Tools

Data Analytics Tools

Job description

Job Description:

Role Title: Manager, Analytics – Home Specialty & Flooring (L09)

Company Overview:

Synchrony (NYSE: SYF) is a leading consumer financial services company offering a comprehensive suite of digital products across various industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet, and more.

• Ranked #2 among India’s Best Companies to Work for by Great Place to Work, among other accolades for workplace culture and diversity.

• We embrace diversity with ~51% women, 105+ individuals with disabilities, and ~50 veterans and family members.

• We promote flexibility, work-life balance, and provide extensive employee benefits and career development opportunities.

Organizational Overview:

Our Analytics team focuses on leveraging data to improve customer and partner experiences and drive business performance through descriptive to prescriptive analytics using advanced technologies.

Role Summary/Purpose:

The Manager, Analytics – Home Specialty & Flooring, is an individual contributor based in India, collaborating with global teams to solve business problems with data-driven insights. The role is remote with work-from-home flexibility.

Key Responsibilities:

• Lead analytics projects from inception to delivery, addressing business challenges with various analytics techniques.
• Interpret requests, develop approaches, and deliver accurate data insights on time.
• Foster a culture of delivering strategic insights rather than just data and reports.
• Propose, initiate, and execute strategic projects with business impact.
• Enhance proficiency with data tools and techniques to develop new analytics solutions.
• Collaborate on strategic initiatives aimed at revenue growth and wider adoption.
• Ensure timely, accurate, and well-documented project delivery in line with audit standards.
• Represent the team in strategic forums and build the team's brand.
• Follow audit, documentation, and accuracy guidelines diligently.
• Ensure comprehensive execution of projects to completion.

Required Skills/Knowledge:

• Bachelor’s degree in any discipline with 2-4 years of experience in financial services, or 4-6 years of relevant experience without a degree.
• Hands-on experience in SQL, SAS, or Tableau, capable of independently building queries for data extraction and analysis.
• Strong skills in MS Excel and PowerPoint, with the ability to analyze data and craft compelling stories.
• Good understanding of credit card industry financial metrics and sensitivities.
• Excellent communication and stakeholder management skills.
• Proven ability to independently develop analytical solutions for business problems.

Desired Skills/Knowledge:

• Ability to manage multiple projects efficiently under deadlines.
• Knowledge of marketing, sales, finance, with digital marketing analytics experience a plus.
• Understanding macro-economic factors.

Eligibility Criteria:

• Same as required skills, emphasizing experience in financial services.

Work Timings:

The role offers flexibility, requiring availability between 06:00 AM and 11:30 AM Eastern Time, with remaining hours flexible. Periodic adjustments may be needed based on business needs.

For Internal Applicants:

• Understand role criteria, inform manager and HR before applying, keep profile updated, and ensure no formal disciplinary actions are pending.

Grade/Level: 09

Job Family Group: Data Analytics