Manager, Analytics Business Partners

Surescripts, LLC; United States; Hybrid; USD 168,000 - 205,000; Full time

Benefits offered by this job

Flexible Hybrid Work model

Job summary

Surescripts, LLC is seeking a Manager of Analytics Business Partners to lead cross-functional analytics delivery. You will own backlog prioritization, intake processes, and stakeholder outcomes, ensuring analytics delivers value. You will hire and coach ABPs, coordinate multi-pod work, and partner with data engineering, governance, and product teams.

This role supports a Flexible Hybrid Work model and requires valid U.S. work authorization.

Qualifications

• Bachelor’s degree in business, engineering, economics, information systems, data science, or a related field, or equivalent experience.
• 8+ years of experience in healthcare, health technology, or data and analytics environments.
• 5+ years translating business needs into data and analytics solutions (e.g., as a product owner, analytics business partner, analytics product manager, or program lead).
• 3+ years of people management, or progressive leadership of cross-functional teams.
• Demonstrated experience with agile delivery, including backlog management, sprint and quarterly planning, and capacity-based commitments.

Responsibilities

• Hire, develop, and coach a team of Analytics Business Partners who lead the business side of D&A delivery pods, building their skills in backlog ownership, prioritization, and stakeholder management.
• Assign ABPs to pods and business domains, arrange backup coverage, and step in to lead a pod’s business priorities when needed.
• Define and own the enterprise intake process for data and analytics requests, making sure every request is reviewed, receives a clear decision, and reaches the right team.
• Maintain a consistent approach to prioritization across pods so that work is ranked on business value and stakeholders know where their requests stand.
• Coordinate work that spans multiple pods or depends on shared platform teams, resolving sequencing conflicts and bringing trade-offs to business sponsors when scope or timing needs to change.
• Lead quarterly planning with pod leads and D&A leadership, and report on demand, capacity, and delivery performance.
• Establish and cultivate relationships with business leaders across product, strategy, finance, sales, account management, clinical, and internal functions to understand their goals and shape analytics needs early.
• Assess how delivered solutions are used and whether they produce the expected business value, and share the results with stakeholders and D&A leadership.
• Partner with data engineering, analytics, data science, data governance, and product management teams to keep roles and ownership clear.
• Promote self-service and data literacy (in partnership with the Data Literacy Manager), steering recurring requests toward reusable data assets.
• Continuously improve how the ABP team and the pods work together, using stakeholder feedback and delivery results.

Skills

Analytics leadership

Backlog management

Stakeholder management

People management

Agile delivery

Education

Bachelor’s degree in business, engineering, economics, information systems, data science, or related field

Tools

SAFe POPM

SAFe RTE

CSPO

SQL

Jira

Job description

Surescripts serves the nation through simpler, trusted health intelligence sharing, in order to increase patient safety, lower costs and ensure quality care. We deliver insights at critical points of care for better decisions — from streamlining prior authorizations to delivering comprehensive medication histories to facilitating messages between providers.

Job Summary

The Manager of Analytics Business Partners leads the group that serves as the voice of the business inside Data & Analytics’ operating model. Each Analytics Business Partner (ABP) is the Business Lead of a domain-focused, cross-functional delivery pod. ABPs owns the pod’s backlog, acceptance criteria, and stakeholder outcomes. This role manages analytics intake, routes work to the appropriate pod, coordinates cross-pod initiatives, and tracks demand, capacity, and results for D&A leadership. The role is accountable for making analytics delivery predictable and valuable. It owns enterprise analytics intake and prioritization, ensures pod backlogs are prioritized using a common business-value model, and evaluates released capabilities based on the outcomes they produce. The role does not own product roadmaps, pricing, or P&L accountability (Product Management); technical design (pod Technical Leads and Enterprise Data Platform); or analytical method (Enterprise Analytics and Data Science).

Responsibilities

• Hire, develop, and coach a team of Analytics Business Partners who lead the business side of D&A delivery pods, building their skills in backlog ownership, prioritization, and stakeholder management.
• Assign ABPs to pods and business domains, arrange backup coverage, and step in to lead a pod’s business priorities when needed.
• Define and own the enterprise intake process for data and analytics requests, making sure every request is reviewed, receives a clear decision, and reaches the right team.
• Maintain a consistent approach to prioritization across pods so that work is ranked on business value and stakeholders know where their requests stand.
• Coordinate work that spans multiple pods or depends on shared platform teams, resolving sequencing conflicts and bringing trade-offs to business sponsors when scope or timing needs to change.
• Lead quarterly planning with pod leads and D&A leadership, and report on demand, capacity, and delivery performance.
• Establish and cultivate relationships with business leaders across product, strategy, finance, sales, account management, clinical, and internal functions to understand their goals and shape analytics needs early.
• Assess how delivered solutions are used and whether they produce the expected business value, and share the results with stakeholders and D&A leadership.
• Partner with data engineering, analytics, data science, data governance, and product management teams to keep roles and ownership clear.
• Promote self-service and data literacy (in partnership with the Data Literacy Manager), steering recurring requests toward reusable data assets.
• Continuously improve how the ABP team and the pods work together, using stakeholder feedback and delivery results.

Qualifications

Basic Requirements

• Bachelor’s degree in business, engineering, economics, information systems, data science, or a related field, or equivalent experience.
• 8+ years of experience in healthcare, health technology, or data and analytics environments.
• 5+ years translating business needs into data and analytics solutions (for example as a product owner, analytics business partner, analytics product manager, or program lead).
• 3+ years of people management, or progressive leadership of cross-functional teams.
• Demonstrated experience with agile delivery, including backlog management, sprint and quarterly planning, and capacity-based commitments.

Preferred Qualifications

• SAFe POPM, SAFe RTE, CSPO, or equivalent certification.
• Experience running enterprise intake, portfolio prioritization and dependency management across multiple teams.
• Working fluency in data platforms, data governance, BI, and data science. Enough to partner credibly with engineers and analysts; SQL proficiency is a plus.
• Experience configuring Jira forms, boards, and dashboards.
• Knowledge of healthcare data privacy (HIPAA, PHI/PII) and data-rights considerations.
• Outstanding written and verbal communication, including executive storytelling and the ability to decline or defer work constructively.
• High comfort with ambiguity and with leading teams through organizational change.

#LI-REMOTE Surescripts embraces flexibility through its Flexible Hybrid Work model for most positions. This model allows employees to work virtually while still utilizing our offices as collaboration centers. With alignment and agreement from your leadership, you can come and go from the office as needed.

To be considered for employment, applicants must have a valid U.S. work authorization allowing work without restrictions with Surecripts in the U.S. At this time, we are unable to provide support or provide sponsorship for immigration benefits such as work visas. Additionally, we do not participate in academic training programs or work-study programs through an academic institution that require employer endorsement of F-1/CPT or F-1/STEM.

Why Wait?

We’re a midsize company. Here, you can build real relationships and feel supported by truly awesome people with diverse backgrounds and talents in an innovative and collaborative work culture. We strive to create an environment where you can be yourself, share your ideas and work your way.

Benefits include, but are not limited to, comprehensive healthcare (including infertility coverage), generous paid time off including paid childbirth and parental leave and mental health days, pet insurance, and 401(k) with company match and immediate vesting. At Surescripts, base pay is one part of our Total Rewards Package (which may also include bonus, benefits etc.) and is determined within a range. The base pay range for this position is $167,900 - $205,300 per year. Your base pay may vary within or outside of this range depending on a number of factors, including (but not limited to) your qualifications, skills, experience, and location.

Physical and Mental Requirements While performing duties of this job, an employee may be required to perform any, or all of the following: attend meetings in and out of the office, travel, communicate effectively (both orally and in writing), and be able to effectively use computers and other electronic and standard office equipment with, or without, a reasonable accommodation. Additionally, this job requires certain mental demands, including the ability to use judgement, withstand moderate amounts of stress and maintain attention to detail with, or without, a reasonable accommodation.

Surescripts is proud to be an Equal Employment Opportunity and Affidiative Action employer. We do not discriminate on the basis of race, color, religion, age, national origin, ancestry, disability, medical condition, marital status, pregnancy, genetic information, gender, sexual orientation, parental status, gender identity, gender expression, veteran status, or any other status protected under federal, state, or local law.

Surescripts serves the nation through simpler, trusted health intelligence sharing, in order to increase patient safety, lower costs and ensure quality care. We deliver insights at critical points of care for better decisions — from streamlining prior authorizations to delivering comprehensive medication histories to facilitating messages between providers.

To be considered for employment, applicants must have a valid U.S. work authorization allowing work without restrictions with Surecripts in the U.S. At this time, we are unable to provide support or provide sponsorship for immigration benefits such as work visas. Additionally, we do not participate in academic training programs or work-study programs through an academic institution that require employer endorsement of F-1/CPT or F-1/STEM.

Surescripts participates in identity verification, including initial and ongoing re-verifications as determined by company policy. Continued employment eligibility is contingent upon successfully completing these verification requirements in accordance with company standards.

Surescripts recognizes the importance of fostering an environment that leverages the unique contributions of all individuals and we are committed to providing reasonable accommodations to every applicant. If you need a reasonable accommodation for any portion of the employment process, please contact us at [e-mail].

Know Your Rights: Workplace Discrimination is Illegal | Pay Transparency Surescripts participates in E-Verify. Details in English and Spanish. Right to Work Statement in English and Spanish.