Manager, Airline Crew Scheduling at Piedmont Airlines

Wayne State University; Charlotte (NC); On-site; USD 75,000 - 100,000; Full time

Benefits offered by this job

Paid training

Holiday pay

401(k)

Vacation

Family travel

Medical insurance

Dental

Job summary

Piedmont Airlines is seeking a Manager, Crew Scheduling to lead the crew scheduling department, overseeing supervisors and schedulers while developing training programs. The role requires airline flight operations experience and strong communication skills.

You will implement new software, forecast coverage, manage staffing, and ensure CFR compliance. The position reports to the Senior Manager, Operational Strategy and offers opportunities for growth.

Qualifications

• Advanced experience in Microsoft Office Suite.
• Able to work with all levels of management and support staff.
• Excellent verbal and written communication skills.
• Flight Operations Suite software experience.
• Airline flight operations experience.

Responsibilities

• Oversee the crew scheduling supervisors and their assigned duties and schedules.
• Ensure the crew scheduling desks are consistently staffed appropriately.
• Ensure the crew schedulers and crew scheduling supervisors are paid correctly.
• Ensure CFR and company procedures are followed.
• Apply safety risk management and SMS principles.
• Help implement new software and technology in crew scheduling.
• Forecast crew coverage outlook and daily operations related to crew staffing.
• Implement irregular operations plans related to crew scheduling.
• Coordinate with other departments as required.
• Oversee crew scheduling training curriculum and records.

Skills

MS Office

Communication

FlightOps software

Airline ops exp

Cross-functional collaboration

Tools

Flight Operations Suite

Job description

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We can’t wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow.

At Piedmont Airlines, our strength is the way we deliver industry‑leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable leader to join our team as the Manager, Crew Scheduling. The Manager, Crew Scheduling oversees the crew scheduling department, which consists of supervisors and crew schedulers. Additionally, this position will develop and maintain crew scheduling training programs and policies. The successful candidate will have airline flight operations experience and excellent communication skills. This position will report to the Senior Manager, Operational Strategy.

Oversee the crew scheduling supervisors included but not limited to their assigned duties and schedules

Ensure the crew scheduling desks are consistently staffed appropriately

Ensure the crew schedulers and crew scheduling supervisors are paid correctly

Ensure procedures are being complied to in accordance with the Code of Federal Regulations (CFR), and company procedures

Execute safety risk management and perform safety assurance following safety management system (SMS) principles

Help implement new software and technology processes in crew scheduling

Forecast the crew coverage outlook as well as daily operations related to crew staffing

Implement irregular operational plans related to crew scheduling

Notify and respond to management/senior management inquiries on a real‑time basis regarding operational problems such as major incidents and/or newsworthy events that involve the crews

Coordinate with other departments as required

Oversee crew scheduling training curriculum and crew scheduler training records

Job Qualifications and Competencies

• Advanced experience in Microsoft Office Suite
• Ability to work with all levels of management and support staff
• Excellent verbal and written communication skills
• Flight Operations Suite software experience
• Airline flight operations experience

Preferred Qualifications

• Demonstrated competence in effective project management skills
• Three (3) years Crew Scheduling Experience
• Experience onboarding Operations Control Center (OCC) technology/Software Platforms such as FLICA
• Ability to work a flexible schedule if needed
• Standard office environment, use of telephones, computers, and other office equipment

Physical Requirements

• Occasional lifting, up to 25 pounds
• Frequent walking and climbing up and down stairs

The above statements provide a brief description of the general nature of work performed and are not intended to be a complete list of responsibilities, duties, and skills required for this position. Duties and expectations are subject to change as needed.

Employment is contingent upon a clear driving record, 10-year Criminal History Records Check, and drug screen as required. We also require proof of high school or GED completion. Minimum 18 years of age.

Benefit package includes paid training, holiday pay, 401(k), vacation, and family travel on the American Airlines network. Medical and dental available.

Starting Rate

$75,000.00/Annual Salary - 100,000.00/Annual Salary (Based on locale and experience)

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

In addition to a competitive salary, we offer bonuses awarded in accordance with company policies and applicable criteria.