Manager, Admissions & Census

Haven Hospice; Longmont (CO); Remote; USD 83,000 - 95,000; Full time

Job summary

A leading healthcare organization is seeking a Manager, Admissions & Census to work remotely. This role involves overseeing staff, managing accounts, and ensuring the accurate processing of billing information. With a competitive salary range of $83,000.00 - $95,000.00 per year, the position offers excellent career development opportunities and comprehensive benefits including health and dental insurance. Candidates must have relevant experience and strong leadership skills.

Benefits

DailyPay

Flexible schedules

Competitive pay

Health, dental, vision, and life insurance benefits

401k

Paid-time off

Tuition assistance

Qualifications

• BA/BS degree or equivalent experience required.
• Minimum 5-7 years billing experience and/or collections experience.
• Minimum 2-3 years supervisory experience required.

Responsibilities

• Manage and work with staff for data entry and account setup.
• Verify payers and demographic information.
• Handle complex accounts and provide resolution.

Skills

Communication

Problem Solving

Detail Orientation

Team Leadership

Customer Service

Education

BA/BS degree in Finance, Accounting, Business Administration or related field

5-7 years relevant experience

Tools

AS400

MS Excel

MS Word

Job description

Our Company PharMerica

Join our PharMerica team! PharMerica is a closed-door pharmacy where you can focus on fulfilling the pharmaceutical needs of our long-term care and senior living clients. We offer a non-retail pharmacy environment. Our organization is in high growth mode, which means advancement opportunities for individuals who are looking for career progression!

We are looking for a Manager, Admissions & Census, to work with our Revenue Cycle department.

This is a remote position and applicants can reside anywhere within the Continental USA.

Must be able to support the business hours in the Mountain Time Zone

Schedule: Monday - Friday, hours may vary with business needs

We offer:

• DailyPay
• Flexible schedules
• Competitive pay
• Shift differential
• Health, dental, vision and life insurance benefits
• Company paid STD and LTD
• Tuition Assistance
• Employee Discount Program
• 401k
• Paid-time off
• Tuition reimbursement
• Non-retail/Closed-door environment

Our Pharmacy group focuses on providing exceptional customer service and meeting the pharmacy needs for hospitals, rehabilitation hospitals, long-term acute care hospitals, and other specialized care centers nationwide. If your passion is service excellence and top-quality care come join our team and apply today!

Responsibilities

• Manages and works with staff that ensures up front completion of necessary information from entry sheet and medication orders for data entry and account setup in AS400 system. Review and route documents through DocuTrak system to appropriate department.
• Works with staff to verify payers and demographic information. Where applicable, fill in gaps in demographic information.
• Handles difficult and/or complex accounts by providing direction, suggestions, and resolution to Admissions staff and responsible parties.
• Participates in training of Admissions staff, by sharing content knowledge and job shadowing.
• Works with staff and responsible parties, receiving in/out bound telephone calls, and providing customer service where possible.
• Manages staff and works with internal and external customers to resolve assigned portfolio of accounts. Staff and supervisor productivity records will be maintained.
• Manages, reviews, creates policies and procedures including IT initiatives towards automation of data.
• Works with Director in managing Admissions team operating and wage and related expenses to budget.
• Works with Director of Admissions in managing associates to the level of performance expected by PharMerica.
• Works with Directors in researching pharmacy accounts requiring special attention, as indicated on variance reports and taking all necessary action to ensure accuracy of data being entered.
• Works with Directors and other members of the management team on special projects as needed.
• Performs other tasks as assigned.
• Conducts job responsibilities in accordance with the standards set out in the Company’s Code of Business Conduct and Ethics, its policies and procedures, the Corporate Compliance Agreement, applicable federal and state laws, and applicable professional standards.
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Each essential function is required, although reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

About our Line of Business

PharMerica, an affiliate of BrightSpring Health Services, is a full-service pharmacy solution providing value beyond medication. PharMerica is the long-term care pharmacy services provider of choice for senior living communities, skilled nursing facilities, public health organizations, and post-acute care organizations. PharMerica is one of the nation's largest pharmacy companies, offering unmatched company culture, employee development, and advancement opportunities.

Additional Job Information

• BA/BS degree in Finance, Accounting, and Business Administration, Management or related field or equivalent experience of 5-7 years required
• Minimum 5-7 years billing experience and/or collections experience; Excellent oral and written communication skills; Team leadership skills; Minimum 2-3 years supervisory experience in third party billing or collections environment, must be capable and willing to train and/or mentor others, required
• AS400 computer experience is preferred
• 10-Key by touch, data entry, MS Excel and Word and basic computer knowledge, Supervisory Skills are required
• Medical billing and coding experience is preferred
• Communication, Problem Solving, Detail Orientation and Teamwork skills are required

Salary Range: USD $83,000.00 - $95,000.00 / Year