Manager, Account Setup OC

Coloplast; Minneapolis (MN); On-site; USD 107,954 - 161,931; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Tuition reimbursement

Bonuses

Job summary

Coloplast is seeking a seasoned healthcare operations leader to drive referral processes and patient enrollment initiatives. This role oversees HCP referral coordinators, streamlines order processing, and aligns cross‑functional teams to meet key product management and reimbursement goals.

With 5+ years of management experience in healthcare and a BA/BS, you will ensure HIPAA compliance, oversee Medicare/regulatory matters, and help grow the company’s reputation through effective program design

Qualifications

• Minimum BA/BS preferred or equivalent experience.
• DME experience or equivalent healthcare experience required.
• 5+ years’ management experience.
• Coloplast employees are required to conduct business to the highest ethical and professional standards; comply with applicable laws and regulations, the Advamed Code of Ethics on Interactions with Healthcare Professionals, and company policies.

Responsibilities

• Execute initiatives to drive incremental revenue.
• Manage HCP Referral coordinators through the creation and processing of HCP referrals.
• Work with team to develop and execute focused efforts on HCP order processing, relationship building, to include document acquisition, benefit verifications and other company priorities.
• Build and implement strategies & programs to meet and exceed the goals with respect to Initial Patient Enrollment and Product Management.
• Manage product lifecycle from sales to IV, document acquisition and reimbursement.
• Responsible for insuring team is following patient referrals and documentation processes.
• Participate in staff meetings to communicate status of team performance and current initiatives.
• Prioritize plans and manage strategically.
• Significantly contribute to the company's growth and excellent reputation.
• Meet and exceed expected goals of this role.
• Adhere to company policies and procedures with an emphasis on professional behavior.
• Maintain compliance with Health Insurance Portability and Accountability Act) HIPAA for all work.
• Remain knowledgeable of Medicare policies and federal/state regulations that affect activities, and maintain compliance with same.
• Assist with other duties as required.

Skills

Management experience

HIPAA compliance knowledge

Healthcare industry experience

Education

BA/BS or equivalent experience

Job description

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xecute initiatives and drive incremental revenue by managing our referral processing and supporting areas, product lines and working with respective departments to achieve success

Major Areas of Accountability

• Execute initiatives to drive incremental revenue
• Manage HCP (Healthcare Provider) Referral coordinators through the creation and processing of HCP referrals
• Work with team to develop and execute focused efforts on HCP order processing, relationship building, to include document acquisition, benefit verifications and other company priorities
• Build and implement strategies & programs to meet and exceed the goals with respect to Initial Patient Enrollment and Product Management
• Manage product lifecycle from sales to IV, document acquisition and reimbursement
• Responsible for insuring team is following patient referrals and documentation processes
• Participate in staff meetings to communicate status of team performance and current initiatives
• Prioritize plans and manage strategically
• Significantly contribute to the company's growth and excellent reputation
• Meet and exceed expected goals of this role
• Adhere to company policies and procedures with an emphasis on professional behavior
• Maintain compliance with Health Insurance Portability and Accountability Act) HIPAA for all work
• Remain knowledgeable of Medicare policies and federal/state regulations that affect activities, and maintain compliance with same
• Assist with other duties as required

Basic Qualifications

• Minimum BA/BS preferred or equivalent experience
• DME experience or equivalent healthcare experience required
• 5+ years’ management experience
• Coloplast employees are required to conduct business to the highest ethical and professional standards; comply with applicable laws and regulations, the Advamed Code of Ethics on Interactions with Healthcare Professionals, and company policies.

At Coloplast, we believe in recognizing and rewarding the contributions of our employees. Our total rewards package is designed to support your well-being, foster your professional growth, and ensure a healthy work-life balance. Here is some of what you can expect:

• Health and Wellness: Comprehensive medical, dental, and vision insurance plans to keep you and your family healthy. Plus, access to company sponsored wellness programs and mental health resources, paid leave of absence for qualifying events and generous paid parental leave for both birthing and non-birthing parents.
• Financial Security: A competitive 401(k) plan with company match that vest immediately, financial planning services to help you secure your future, and corporate discount programs for goods and services.
• Work-Life Balance: Generous paid time off, flexible work hours, and flexible work arrangement options to help you balance your personal and professional life may be available.
• Professional Development: Opportunities for continuous learning and career advancement through training programs, mentorship, and tuition reimbursement.
• Recognition and Rewards: Recognition programs to celebrate achievements and contributions, including peer recognition, bonuses, awards, and special events.
• Community and Culture: A supportive work environment where everyone feels valued, and has a sense of belonging. Participate in team-building activities, volunteer opportunities, and company-sponsored events. Sustainability strategy that outlines our ambitions for how to run our company in a more sustainable way
• Competitive Compensation: The compensation range for this position is $107,954 - $161,931. Actual compensation is influenced by a variety of factors including but not limited to skills, experience, qualifications, and geographic location. Hired candidates may be eligible to receive additional compensation in the form of bonuses and/or incentives.

Comfort Medical provides an extensive selection of name brand catheter and ostomy supplies to thousands of customers nationwide. Our attention to detail, unmatched customer service, and dedication to helping our customers live happier, healthier lives are just a few of the many reasons we are one of the fastest growing catheter and ostomy supply companies in the nation!

Comfort Medical employees are required to conduct business to the highest ethical and professional standards; comply with applicable laws and regulations, the Advamed Code of Ethics on Interactions with Healthcare Professionals, and company policies.

Comfort Medical is committed to a policy of Equal Employment Opportunity (EEO) which means we employ and promote individuals based on their merits, regardless of race, color, religion, sex, national origin, age, disability, veteran status, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status, status with regards to public assistance or any other protected classification.