Manager (40 hr.) Main Library - Children's Division

Columbus Metropolitan Library; Columbus (OH); On-site; USD 67,000 - 91,000; Full time

Job summary

The Columbus Metropolitan Library seeks a Manager (40 hrs./Exempt/Full-time) for the Main Library - Children's Division in Columbus, OH. You will lead a team, manage division operations, and implement the library’s strategic goals.

This role requires a Bachelor's degree (MLS preferred), 3–5 years of library experience with supervisory responsibilities, and strong communication. You’ll work a mix of mornings, afternoons, and evenings as part of a rotating schedule.

Qualifications

• Bachelor's degree required; MLS or MLS preferred.
• 3–5 years’ experience in libraries or similar field.
• Supervisory experience required.
• Ability to express self effectively and concisely both orally and in writing.

Responsibilities

• Leads a team in the effective management of operations at local level and coordinates with other departments.
• Develops, coaches and trains staff; sets performance measures and accountability.
• Connects division work to system-level goals and collaborates with Public Services Directors.
• Manages budgets and routine fiscal controls; drives library strategy and customer experience.
• Develops programs and services reflecting the library’s strategic plan and engages the community.

Skills

Supervisory experience

Communication skills

Customer service focus

Education

Bachelor's degree

MLS preferred

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Manager (40 hr.) Main Library - Children's Division

Full Time Columbus, OH, US

Job Title:Manager (40 hrs./Exempt/Full-time) Location:Main Library - Children's Division Starting Pay Range:$67,496-$90,625.60 annually (commensurate with experience)
Note:For internal candidates, pay adjustments are made in accordance with our Compensation and Salary Administration policy

Our Commitment to Diversity

Open to all doesn’t just apply to our customers, it applies to our hiring practices as well. We put respect at the top of our values and that’s how we treat our candidates and employees. The Columbus Metropolitan Library is committed to equal employment opportunity and adheres to these principles in decisions regarding hiring. The Library does not discriminate against employees or applicants for employment based upon their sex, race, national origin, religion, age, disability, sexual orientation, gender, color, ancestry, military or veteran status, gender identity or expression, familial status, genetic information, or any other characteristic protected by federal, state, or local law.

• benefits package that supports your physical, mental, and financial well-being.
• Comprehensive medical, dental, and vision plans to meet your healthcare needs.
• A qualified employer for Public Service Loan Forgiveness.
• Access to mental health resources and employee assistance programs for your peace of mind.
• Generous paid time off and leave options to balance your work and personal life.
• Participation in the Ohio Public Employees Retirement System (OPERS) and additional investment & savings plans.
• A variety of voluntary and supplemental insurance plans to complement your lifestyle.

Leads and manages staff, division resources, and operations within their division in the context of the Library’s larger vision, purpose, and strategic plan. Takes a lead role in system-wide initiatives and system trainings in connection with Library strategy.

Position Schedule

• Combination of mornings, afternoons, and evenings
• Alternating Friday/Saturday rotation - 9am-6pm
• Sundays 12:00pm-5:00pm (as assigned)

What You’ll Do:

• Leads a team in the effective management of operations at local level. Handles a wide variety of strategic and operational details.
• Delegates tasks, responds to questions/complaints and gathers data to prepare communications and reports. Serves as a cross-departmental functional area contact for other Library departments.
• Develops, coaches and trains staff. Sets individual performance measurements for staff and holds them accountable while cultivating engagement and trust in an inclusive environment. Responsibilities include managing, hiring, orienting and evaluating. Models organizational values and exceptional customer service behaviors.
• Connects the work of the division as system-level functional leaders and manages initiatives that impact Public Services as a whole. Works closely with Public Services Directors to carry out centralized goals, deliverables and key results.
• Leads division’s goal setting and planning efforts to align with the strategic plan and department goals and objectives. Communicates system initiatives to staff and customers. Coordinates department goals and objectives at local level.
• Contributes to a dynamic and welcoming Main Library environment by leading staff to develop programs, services, exhibits, activations and customer experiences that reflect the Library’s strategic plan and respond to changing customer and community needs.
• Develops and leads system level and centralized trainings to share the expertise of their division and drive library strategy and awareness.
• Establishes and maintains collaborations with community agencies and promotes library services through community outreach
• Responsible for developing and maintaining open communications with professional and community organizations at local level.
• Solves problems at the local level and assists with problem solving at the system level.
• Interprets and communicates library policies and procedures to staff and customers.
• Coordinates, initiates and approves paperwork and documentation to ensure proper fiscal and regulatory control. Monitors location budget.
• Assists in the delivery of services to the customer at all service points. Maintains personal skills and knowledge to ensure quality of service in areas of library collections, technology, reference, readers’ advisory, materials handling and customer service.
• Attends local, state and national conferences or meetings as required.
• Performs additional duties as assigned including being a project lead and/or serving on task forces, committees, etc.

Minimum Qualifications:

• Bachelor's degree required; Master’s of Library Science or Master’s of Library and Information Science Degree preferred.
• 3-5 years’ experience in libraries or similar field required.
• Supervisory experience required.
• Ability to express self effectively and concisely both orally and in writing.
• Acts and makes decisions with the customer in mind using information gained from direct experience and data. Meets the expectations and requirements of external and internal customers.
• Provides challenging and stretching tasks and assignments to direct reports and guides progress through consistent feedback.
• Encourages people to accept developmental activities in pursuit of career or position goals. Takes on working with staff that needs further development.
• Cultivates engagement and support of the Library’s vision and mission among the team. Fosters open dialogue. Defines success in terms of the whole team. Creates a feeling of belonging in the team.
• Ability to engage with the local community and to establish and maintain key relationships with organizations, businesses and individuals.
• Ability to collaborate across departments and with community partners to develop and lead customer-focused programs, services and experiences that advance strategic goals, strengthen engagement and can be adapted or shared as models across the system.
• Ability to set clear objectives and measure and monitor process, progress and results, including fiscal control.
• Adept at process management; knows how to organize people and activities. Can simplify complex processes, see opportunities for synergy and integration and apply appropriately to maximize resources and add value.
• Uses rigorous logic, conflict resolution and problem-solving methods, as well as honest analysis, to solve difficult problems with effective solutions. Can see hidden problems and looks beyond the obvious to get to the core issue. Investigates a variety of sources for answers.
• Ability to operate library technology including personal computer, email, software programs (i.e. Windows/Microsoft Office) and other job-related equipment and systems.
• Ability to utilize reliable transportation to promptly report to job assignment and other locations, per job requirements.

Working Conditions and Physical Demands

The work environment involves everyday risks or discomforts that require normal safety precautions typical of such places as offices, meeting and training rooms, libraries, and residences or commercial vehicles (e.g., use of safe workplace practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, and/or working in moderate outdoor weather conditions).

Work requires occasional lifting or pushing of up to 20 lbs. and the frequent lifting or pushing of up to 10 lbs.