Manager 4, Regional Operations Support / ROSI

Sodexo Group; Lewiston (ME); On-site; USD 60,000 - 100,000; Full time

Job summary

An innovative firm is seeking a strategic facilities leader to optimize operations across healthcare facilities in the Northeast. This role involves overseeing day-to-day operations, managing vendor relationships, and ensuring compliance with regulations while delivering exceptional customer service. The ideal candidate will have a strong background in facilities management, particularly in healthcare, and possess exceptional leadership and financial acumen. Join a collaborative environment that values diversity and inclusion, where your contributions will be recognized and appreciated. This is a fantastic opportunity to make a significant impact in a supportive and dynamic workplace.

Benefits

Medical, Dental, Vision Care

401(k) Plan with Matching Contributions

Paid Time Off

Career Growth Opportunities

Tuition Reimbursement

Company Holidays

Qualifications

• 5+ years of experience in facilities management, preferably in healthcare.
• Strong leadership and customer service skills with proven results.

Responsibilities

• Oversee daily facilities operations ensuring efficiency and compliance.
• Manage vendor relationships and ensure quality service delivery.
• Develop strategic plans to improve operational efficiency.

Skills

Facilities Management

Customer Service

Leadership

Financial Acumen

Technical Knowledge (HVAC, plumbing, etc.)

Education

Bachelor's degree in a relevant field

Job description

Role Overview

You are a strategic, innovative facilities leader ready to help clients optimize their business!

Sodexo is seeking a full-time Manager 4, Regional Operations Support to provide facilities management support at Sodexo hospitals across the Northeast United States. This position offers the opportunity to develop and showcase your skills while working with multiple directors and general managers, reporting directly to the Client Executive. Selected candidates must be willing to travel as needed outside of their local geography.

What You'll Do

• Oversee day-to-day facilities and plant operations to ensure smooth and efficient functioning.
• Manage vendor relationships for repairs and small capital construction projects, ensuring timely and quality service delivery.
• Maintain and manage regulatory compliance documentation to meet all legal and industry standards.
• Deliver high-quality customer service, addressing concerns and ensuring satisfaction across all areas.
• Achieve company and client financial targets and goals through effective cost management and resource allocation.
• Develop and implement strategic plans to improve operational efficiency and meet organizational objectives.
• Create a positive and collaborative work environment that promotes teamwork and productivity.
• Ensure all Sodexo standards and best practices are consistently met across operations.

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

What You Bring

• Facilities Management (FM) experience, with healthcare experience preferred.
• A proven track record of successful leadership in Facilities Management, demonstrated by clear results and accomplishments.
• In-depth technical knowledge in mechanical, electrical, plumbing, HVAC, structural, safety systems, architecture, landscaping, and energy management.
• Strong business and financial acumen, with a solid understanding of P&L management.
• Exceptional customer service, relationship-building, and communication skills.
• Strong leadership abilities with a focus on staff development, team building, and fostering a collaborative environment.

Who We Are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

Qualifications & Requirements

Minimum Education Requirement - Bachelor's degree in a relevant field or equivalent work experience

Minimum Management Experience - 5 years

Minimum Functional Experience - 5 years work experience in facilities (e.g., maintenance, plant operations, engineering services, grounds, custodial/environmental, or transportation) or food (e.g., food services or operations, concessions, retail sales, store operations, or vending) services, CTM, or Clinical Nutrition.