Manager, 3PL Warehouse Operations

Hudl, Inc.; Chicago (IL); On-site; USD 95,000 - 125,000; Full time

Job summary

Hudl, Inc. is seeking a Manager, 3PL Warehouse Operations in Chicago to lead the global warehousing network. You will own partner relationships, ensure data accuracy across sites, and ensure gear reaches its destination. You’ll also lead a team of direct reports and foster growth.

You’ll manage receiving, storage, picking, packing, shipping and returns across sites, plan for peak seasons, and validate 3PL invoices. This role requires on‑site presence in Chicago three days a week.

Qualifications

• Bachelor’s degree in supply chain, logistics, business or related field.
• 7+ years in warehouse operations, 3PL management or supply chain logistics.
• Experience managing external 3PL relationships at senior level.
• Proven ability to set goals, give feedback and develop direct reports.
• Familiarity with WMS, ERP and data-driven improvements.

Responsibilities

• Own 3PL partnerships, lead reviews, onboarding and go‑live.
• Oversee receiving, storage, picking, packing, shipping and returns across sites.
• Track SLAs and KPIs, present results to Logistics leadership.
• Maintain inventory accuracy through cycle counting and data visibility.
• Lead and develop the warehousing team and collaborate cross‑functionally.

Skills

Relationship owner

People leadership

Data-minded

Warehouse operations

Education

Bachelor's degree in supply chain management or logistics or business

Tools

WMS

ERP

EDI/API integrations

Job description

At Hudl, we build great teams. We hire the best of the best to ensure you’re working with people you can constantly learn from. You’re trusted to get your work done your way while testing the limits of what’s possible and what’s next. We work hard to provide a culture where everyone feels supported, and our employees feel it—their votes helped us become one of the Top 100 Inspiring Workplaces .

We think of ourselves as the team behind the team, supporting the lifelong impact sports can have: the lessons in teamwork and dedication; the influence of inspiring coaches; and the opportunities to reach new heights. That’s why we help teams from all over the world see their game differently. Our products make it easier for coaches and athletes at any level to capture video, analyze data, share highlights and more.

Your Role

We’re hiring a Manager, 3PL Warehouse Operations to lead our global 3PL warehousing network. You’ll own our partner relationships, keep inventory data accurate across every site and make sure the gear athletes and coaches count on gets where it needs to go. You’ll also lead a team of direct reports and help them grow.

As the Manager, 3PL Warehouse Operations, you’ll:

• Own our 3PL partnerships. You’ll be the main point of contact for our global 3PL partners. That means leading operational reviews, resolving escalations and onboarding new partners from site setup to go‑live.
• Keep operations running smoothly. You’ll oversee receiving, storage, picking, packing, shipping and returns across all sites. You’ll also plan for peak season and validate 3PL invoices against contracted rates.
• Hold partners accountable. You’ll track SLAs and KPIs, dig into performance data to find root causes and present results to Logistics leadership. You’ll also lead quarterly business reviews with the Director of Global Logistics.
• Protect data accuracy. You’ll own inventory accuracy through cycle counting and work with our Business Operations Process Technology team on the OMS, ERP and EDI/API connections that keep inventory visible.
• Lead and develop your team. You’ll set clear goals, give regular feedback and support career growth. You’ll also partner with inventory control, demand planning, transportation, compliance and accounting to keep everyone aligned.

Location

Time spent collaborating with your teammates in‑person will be an integral part of your work. This role is open to candidates based in Chicago, Ill., and requires working on‑site at our Chicago 3PL warehouse at least three days per week.

Must‑Haves

• Experienced. You have a bachelor’s degree in supply chain management, logistics, business or a related field and seven or more years in warehouse operations, 3PL management or supply chain logistics.
• A relationship owner. You’ve managed external 3PL or logistics service provider relationships at a senior level. You know how to build KPI scorecards and hold partners to their SLAs.
• A people leader. You’ve managed and developed direct reports, and you’re good at setting goals and giving feedback.
• Data‑minded. You’re familiar with WMS and ERP platforms and EDI/API integrations. You can turn operational data into clear improvements and explain them well

Nice‑to‑Haves

• Network experience. You’ve managed a multi‑site or multi‑region 3PL network.
• Continuous improvement know‑how. You’re familiar with Lean, Six Sigma or similar methods.
• Commercial skills. You’ve negotiated contracts and managed logistics service agreements.
• Advanced education. You have an MBA or other advanced degree in a related field.
• Willing to travel. This role requires a bit of travel, ~ 10% of the year.

Our Role

• Champion work‑life harmony. We’ll give you the flexibility you need in your work life (e.g., flexible vacation time, company‑wide holidays and more) so you can enjoy your personal life too. Plus, every five years, we give you a paid sabbatical to unplug and recharge.
• Guarantee autonomy. We have an open, honest culture and we trust our people from day one. Your team will support you, but you’ll own your work and have the agency to try new ideas.
• Encourage career growth. We’re lifelong learners who encourage professional development. We’ll give you tons of resources and opportunities to keep growing.
• Provide an environment to help you succeed. We're always investing in our offices, designing incredible spaces with our employees in mind. But whether you’re at the office or working remotely, we’ll provide you the tech stack and hardware to do your best work.
• Take care of your mental and physical health. Medical plans tailored for you and your family—including vision, dental, and fertility benefits—and stay supported with our EAP and Employee Resource Groups.
• Contribute to your 401(K). Yep, that’s free money. We’ll match up to 4% of your own contribution.

Compensation

The base salary range for this role is displayed below—starting salaries will typically fall near the middle of this range.

Our compensation decisions are based on an individual’s experience, skills and education in line with our internal pay equity practices.

This role will also be eligible for a long‑term incentive (LTI) award.

Voluntary self‑identification, gender and race

We'd like to know how well we're doing to ensure diversity, equity and inclusion in our recruitment processes. To help us reach this goal, we'd appreciate if you'd take our diversity questionnaire. Your voluntary choice to complete it will create a separate, confidential record of your name, where you learned about the role you applied for, and information about protected characteristics (UK: the Equity Act 2010).

This information will be automatically removed from your profile prior to reviewing your application. Your data is kept strictly confidential and won't be used as a part of the selection process. We'll only use it to measure our recruitment activity and to make reasonable adjustments for disabled employees.

U.S. Equal Opportunity Employment Information (Comp letion is voluntary)

Individuals seeking employment at Hudl are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary . Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

The Regulation (EU) 2016/679 and the applicable national data processing regulations (together, the “ Applicable Legislation ”) for candidates applying to the positions in the EU give rights to individuals in respect of personal data held about them by others and as directed by the above Applicable Legislation Hudl provides you the following information:

• Hudl and its affiliates act as data controllers in relation to the personal data Hudl collects in connection with its recruiting and hiring processes, as well as with data subprocessors engaged by Hudl to help manage those processes. Hudl’s headquarters and its sub processes are located in the USA. If you are located outside of the USA, your personal data will be transferred to the USA once you submit it through our careers site.
• Diversity information is defined by the DPA as “sensitive”. The information you give will be held on both manual and electronic systems by Hudl.