Manager 1, Small & Medium Business Direct Sales - Outside Sales

Comcast; Houston (TX); Sur place; USD 90 000 - 150 000; Plein temps

Résumé du poste

Comcast is seeking a sales leader to drive and monitor SMB revenue across Ethernet, Internet, Voice and TV offerings in Houston. You will ensure strong staffing, train Account Executives, and coordinate promotions to hit corporate goals. The role requires 5-7 years of leadership in sales and a Bachelor’s degree.

You will forecast annual and quarterly revenue, coach reps, and collaborate with internal teams to optimize performance and growth while upholding Comcast Credo and service standards.

Qualifications

• 5-7 years of relevant sales leadership experience.
• Proven ability to drive revenue growth and manage SMB accounts.
• Experience coaching and developing a sales team to meet and exceed targets.

Responsabilités

• Maintains expertise on Comcast products/services to manage SMB sales of Ethernet, Internet, Voice and TV.
• Ensures competence and development of SMB Account Executives through training and motivation.
• Develops and coordinates sales promotions and incentives to meet goals and ensure target achievement.
• Monitors performance, counsels and resolves issues to maximize effectiveness and growth.
• Prepares and analyzes sales records and forecasts for revenue and unit numbers.

Connaissances

Leadership

Managing Sales Teams

Revenue

Sales

Training and Development

Formation

Bachelor's Degree

Description du poste

Job Summary

Responsible for effectively managing and monitoring the sales of an integrated communication structure to small-to-medium business customers in an effort to maximize sales revenues and meet corporate objectives on a consistent basis. Assures optimal sales team staffing and training readiness of sales professionals.

Job Description

Core Responsibilities

• Maintains expertise on Company's products/services to effectively manage team sales of Comcast Ethernet, Internet, Voice and TV services to small-to-medium business customers.
• Ensures competence and continuity of qualified small-to-medium business Account Executives through optimum selection, training and development, appraisal and motivation techniques.
• Develops, plans and coordinates sales promotions and incentives to meet business goals and objectives. Ensures team and individual rep achievement of all sales, plus quality, goals and standards.
• Monitors employee performance and counsels and advises to ensure compatibility, maximum effectiveness and continued growth on a constant basis. Addresses personnel issues/performance issues in accordance with Company policy.
• Prepares, analyzes and maintains records of individual and group sales and performance activities relative to business goals and objectives. Ensures accurate forecasts of annual, quarterly and monthly revenue and unit numbers through experience with processing and analyzing of data.
• Designs, implements and manages overall territory team structure. Coordinates efforts with other internal teams and groups to ensure effectiveness and efficiency. Possesses excellent written and oral communications, interpersonal skills and planning and organizational skills.
• Develops and implements best practices that contribute to improved performance and overall success through leading by example and modeling the Comcast Credo, Touchstones and Promise.
• Coaches, develops, appraises and motivates individual sales representatives to achieve and exceed assigned objectives. Educates sales professionals in sales planning tactics to support their small to medium business success by assuring compliance with organizational training requirements.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills:

Leadership; Managing Sales Teams; Revenue; Sales; Training and Development

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

5-7 Years