Manager

Friendly's Restaurants; Maryland; On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Free Ice Cream

Free Meals

Discount Program

Flexible Schedule

Medical, Dental & Life Insurance

Disability Programs

Employee Assistance Programs

401K Retirement Plan

Bonus Eligibility

Job summary

Friendly's Restaurants in Maryland is seeking an Hourly Manager to oversee daily restaurant operations, coach team members, and ensure excellent guest service. The role emphasizes food safety, labor compliance, and maintaining high quality standards in a fast-paced environment.

Ideal candidates will have at least one year of restaurant experience, a high school diploma, and strong English communication skills.

Qualifications

• Experience: minimum of one (1) year of restaurant experience.
• Education: High school graduate or equivalent.
• Must be able to walk and stand during an entire shift.
• Must be able to read, write and communicate in English.
• Must have basic Math skills.

Responsibilities

• Managing daily restaurant operations with a focus on flawless execution, increasing profit and enhancing the guest experience.
• Maintains team members during shifts. Provides on-shift coaching and corrections. Assigns breaks and assures all Federal and State Labor Laws are enforced.
• Supervising and motivating hourly employees to provide friendly service and deliver great food and ice cream to all guests.
• Ensuring proper execution of all Friendly's food handling procedures and recipes, in Compliance with all Daily Operating Procedures.
• Support the team by working in a production position as needed.
• Manage guest service by greeting assisting guests and addressing issues and concerns whenever needed and according to company policy.
• Open & Closes restaurant, assigns and follows up on opening and closing Daily Operating procedures and housekeeping job to ensure cleanliness standards are maintained.
• Ensures all safety, security and sanitation policies are consistently executed.

Skills

Leadership

Guest service

Coaching

English communication

POS knowledge

Education

High school diploma

Job description

Do you want to be part of a team whose mission is to Create Great Memories by bringing Family and Friends together? Year after year, we strive to be the best Friendly's we can be, because we owe it to our guests, consumers and to our team. We are friendly people! Our team is filled with great people who are optimistic, fun and always act with integrity. Be one of those Friendly people who are making a difference in the business and the communities we serve on a daily basis.

The Hourly Manager Is Responsible And Accountable For

• Managing daily restaurant operations with a focus on flawless execution, increasing profit and enhancing the guest experience.
• Maintains team members during shifts. Provides on-shift coaching and corrections. Assigns breaks and assures all Federal and State Labor Laws are enforced.
• Supervising and motivating hourly employees to provide friendly service and deliver great food and ice cream to all guests.
• Ensuring proper execution of all Friendly's food handling procedures and recipes, in Compliance with all Daily Operating Procedures.
• Support the team by working in a production position as needed.
• Manage guest service by greeting assisting guests and addressing issues and concerned whenever needed and according to company policy.
• Open & Closes restaurant, assigns and follows up on opening and closing Daily Operating procedures and housekeeping job to ensure cleanliness standards are maintained.
• Ensures all safety, security and sanitation policies are consistently executed.

Our Business

We are poised for growth and we know that the best is yet to come for us. As an Employer of Choice, we offer a wealth of opportunities for career growth within a high-performing and rewarding environment. We are proud to be an equal opportunity employer and welcome applications from all qualified candidates.

Our Benefits

The health and well-being of our Restaurant Managers and Team Members is a high priority at Friendly's. We offer competitive compensation and benefits and we believe these are key components of our Restaurant Managers' total rewards and employment experience.

• Free Ice Cream- half gallon to enjoy with your family weekly!
• Free Meals
• Discount Program
• Flexible Schedule (Days, Nights & Weekends)
• Medical, Dental & Life Insurance
• Disability Programs- short term and long term
• Employee Assistance Programs
• 401K Retirement Plan
• Bonus Eligibility

Requirements

• Experience: minimum of one (1) year of restaurant experience. Must have a proven track record of achieving results and building successful teams.
• Education: High school graduate or equivalent
• Ability to partner and build relationships while demonstrating leadership and integrity and promoting team success.
• Must be capable of performing all functions and meeting all qualifications standards for all hourly positions.
• Knowledge of P.O.S. system and the back office systems to fulfill management functions.
• Must be able to walk and stand during an entire shift.
• Frequent bending and squatting required.
• Must be able to read, write and communicate in English.
• Must have basic Math skills.
• Must be able to hear well amongst loud background noise.
• Must be able to perform all job functions safely.
• Must meet the company performance standards for the job.
• Must complete a full background check.

Come work for a friendly,fun atomosphere. Please Attach a RESUME!!