Manager

Harri; Houston (TX); On-site; USD 60,000 - 82,000; Full time

Benefits offered by this job

Medical, Dental and Vision benefits

Paid Time Off

Dining discounts at Vandelay concepts

Professional development and career成长

Manager in Training program

Holidays observance for team

Collaborative culture

Job summary

Vandelay Companies’ Drake’s Hollywood is seeking a Manager to lead a high-performing hospitality team and oversee daily operations that deliver elevated dining experiences. You’ll coach staff, manage shifts, and ensure guest satisfaction with a focus on service excellence.

You will partner with culinary leadership to maintain quality, drive efficiencies, and uphold safety and compliance standards in a fast-paced environment. This position offers growth within a respected hospitality brand.

Qualifications

• High school diploma or GED required; Bachelor's Degree in Hospitality Management or similar field preferred
• 2+ years of full-service restaurant management or supervisory experience preferred
• Ability to work flexible schedule including evenings, weekends, and holidays
• Strong communication and guest-service mindset required
• Demonstrated leadership with coaching and development focus

Responsibilities

• Support the General Manager in leading a high-performing team
• Lead daily floor operations to ensure seamless service and elevated guest experiences
• Model polished hospitality and empower staff to create memorable moments
• Address guest concerns with professionalism and solutions-focused mindset
• Oversee training, onboarding, and ongoing staff development
• Assist with scheduling, shift planning and labor management
• Monitor financial metrics like labor and inventory to drive efficiency
• Ensure food safety, sanitation, and cleanliness standards across all areas
• Collaborate with culinary leadership to ensure menu execution and quality
• Uphold company policies and compliance with regulations

Skills

Team leadership

Guest service

Shift coordination

Labor management

Food safety

Education

Bachelor's Degree in Hospitality Management

Tools

POS systems

Job description

About Drake’s Hollywood

Drake’s Hollywood is an upscale American restaurant inspired by the glamour and sophistication of Hollywood’s Golden Age. Known for its premium steaks and seafood, expertly crafted cocktails, and vibrant atmosphere, Drake’s delivers an elevated dining experience where exceptional hospitality, impeccable execution, and memorable guest experiences take center stage.

At Drake’s Hollywood, dining is about more than great food and beverage. It is about creating moments. From celebratory dinners and business gatherings to spontaneous nights out, our guests come to Drake’s expecting an experience that feels elevated, energetic, and unforgettable. Every detail matters, and every interaction contributes to the atmosphere that defines our brand.

We are passionate about hospitality professionals who understand that exceptional service goes beyond execution. Our team members are polished, confident, engaging, and genuinely invested in creating meaningful connections with guests. They anticipate needs, create memorable experiences, and contribute to an environment where every guest feels welcomed, valued, and excited to return.

About the Opportunity

As a Manager with Drake's, you’ll play a key role in bringing our vision to life each day. This role is more than overseeing operations; it’s an opportunity to model our culture, support excellence on every shift, and contribute to experiences that define modern hospitality. You’ll lead by example with purpose and authenticity, support a high-performing team, and ensure our daily operations run smoothly, efficiently, and in alignment with the elevated standards that set Vandelay apart.

Core Responsibilities

• Support the General Manager in leading, coaching, and developing a high-performing team that embodies Vandelay’s culture and hospitality standards.
• Lead daily floor operations with confidence and professionalism, ensuring seamless service and a consistently elevated guest experience.
• Model warm, polished hospitality and empower team members to create memorable moments for guests.
• Respond to guest concerns with professionalism and a solutions-focused mindset, turning challenges into opportunities to exceed expectations.
• Assist with training, onboarding, and continuous development of team members, ensuring strong performance and adherence to VHG standards.
• Help oversee scheduling, shift planning, and labor management to balance business needs with staffing efficiency.
• Maintain vibrant floor presence by supporting service teams, reinforcing standards, and ensuring exceptional pacing, execution, and communication.
• Support the monitoring and achievement of key financial metrics, including labor, inventory, COGS, and operational efficiencies.
• Uphold food safety, sanitation, and cleanliness standards across all areas of the restaurant.
• Partner with culinary leadership to ensure menu execution, product quality, and presentation meet Vandelay expectations.
• Ensure compliance with company policies and all local, state, and federal regulations.
• Assist with inventory management, purchasing, and proper storage and rotation of products to ensure quality and cost control.
• Help maintain the physical and aesthetic upkeep of the restaurant, ensuring a polished and inviting environment for guests and team members.
• Lead pre-shift meetings and support communication between front-of-house, back-of-house, and leadership teams.
• Use guest feedback and real-time observations to drive continuous improvement in service, hospitality, and operational flow.
• Uphold disciplinary protocols with fairness and consistency, supporting a culture of accountability and growth.

Requirements

• High school diploma or GED required; Bachelor's Degree in Restaurant / Hospitality Management or similar field of study strongly preferred
• 2+ years of full-service restaurant experience preferred, but not required
• Ability to work a flexible schedule including evenings, weekends and holidays
• Trustworthy, detail-obsessed and open to constructive feedback
• Exceptional communication skills both written and verbal
• Desire and natural ability to with our engage guests, exuding an infectious commitment to guest service at all times

Perks

• Medical, Dental and Vision benefits available
• Paid Time Off
• Dining discounts at all Vandelay Companies concepts
• Professional development and career growth
• Robust Manager in Training program
• All Vandelay restaurants are closed on Thanksgiving, Christmas and the 4th of July so our team can celebrate with their friends and family
• A collaborative, uplifting culture where we take care of our guests by taking care of our people first

Physical Requirements

• Ability to lift up to 50 pounds
• Ability to work standing and walking for extended periods of time

If you’re a passionate leader who thrives in a fast-paced environment and is eager to grow with a company that values hospitality and teamwork, we’d love to hear from you!

Vandelay Companies provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, or any other federal/state protected category.

Compensation: Competitive salary