Manager

Priority Dispatch Corp.; Burlington (MA); On-site; USD 72,000 - 80,000; Full time

Benefits offered by this job

Quarterly performance bonus

Health insurance

Paid time off

Employee discount

Job summary

Priority Dispatch Corp. is seeking an experienced Restaurant Café Manager for their Burlington location to lead daily operations at Twist Bakery & Café. With hours that end by 4 PM, this role supports a healthy work-life balance while offering the chance to shape company culture and team success.

The ideal candidate will have a passion for hospitality, a strong leadership style, and a commitment to maintaining high operational standards. The position offers a competitive salary of $72,000–$80,000 annually, alongside opportunities for growth in a supportive environment.

Qualifications

• Demonstrated success in high-volume restaurant or café operations.
• Passion for coaching and developing team members.
• Strong organizational and problem-solving skills.

Responsibilities

• Lead daily café operations in partnership with the General Manager.
• Coach, develop, and inspire a high-performing team.
• Ensure exceptional hospitality for guests.

Skills

Leadership

Team development

Problem-solving

Communication

Time management

Job description

Manager# ManagerTwist Burlington - Burlington, MA 01803## OverviewSalary Range$72,000.00 - $80,000.00 SalaryPosition TypeFull Time## Description**Restaurant Café Manager Daytime Hours****$72,000–$80,000 annually + Quarterly Performance Bonus Potential****Burlington Ma****Lead with Purpose. Grow with Twist.****Ready to lead a team, shape a culture, make a real impact—and still be home before dinner most days?**At Twist Bakery & Café, our cafés close by 4:00 PM, giving our leaders a schedule that's rare in the restaurant industry. We're a growing, locally owned company that believes great businesses are built by great people, and we're looking for an experienced Restaurant/Café Manager to partner with our General Manager in leading one of Massachusetts' busiest café concepts.This is a key leadership role. You'll be a trusted partner to the General Manager, helping lead the team, drive operational excellence, coach future leaders, and ensure every guest leaves with an exceptional experience.**Why You'll Love Leading at Twist****Have a Life Outside of Work**Our cafés close by 4:00 PM, giving our leaders a schedule that's rare in the restaurant industry.**Grow With Us**With multiple cafés, a Market, a new Bakehouse, and exciting expansion ahead, there are real opportunities to grow your career alongside our company.**We Invest in Our Leaders**You'll work alongside an experienced General Manager and a collaborative leadership team that believes in coaching, developing people, and celebrating success.**More Than a Restaurant**We believe the food we serve is only part of what people remember. They remember how we made them feel. That's why we invest in our people, lead with kindness, sweat the details, and create an environment where both guests and team members know they matter.**Culture Matters**We work hard, hold high standards, support one another, celebrate wins, learn from mistakes, and genuinely enjoy what we do.**You'll Thrive Here If You...*** Love developing people and helping others succeed.* Stay calm and organized in a fast-paced environment.* Lead with kindness while holding high standards.* Naturally take ownership instead of waiting to be asked.* Notice the details that others miss.* Believe hospitality starts with taking care of your team.* Have a solid comfort level in the kitchen.**What You'll Do*** Partner with the General Manager to lead daily café operations.* Coach, develop, and inspire a high-performing team.* Lead the café with confidence in the General Manager's absence.* Ensure every guest receives exceptional hospitality.* Manage labor, productivity, and daily execution.* Maintain food safety, cleanliness, and operational excellence.* Support hiring, onboarding, training, and employee development.* Help drive sales while managing costs responsibly.* Foster a positive, accountable, and team-oriented culture.**The Ideal Candidate**We're looking for a leader.* Demonstrated success leading high-volume restaurant or café operations.* A passion for coaching, developing, and inspiring others.* Strong organizational, communication, and problem-solving skills.* The confidence to make decisions and take ownership.* A hands-on leadership style with a willingness to jump in wherever needed.* A desire to grow with a company that is continuing to expand.**Our Leaders Set the Tone**We believe leadership is about serving others, building trust, holding high standards, and helping people become the best version of themselves. Our leaders don't simply manage shifts—they coach, inspire, solve problems, and create an environment where both guests and team members can thrive.**At Twist, we believe every great guest experience, every strong team, and every successful shift starts with us.**If that sounds like the kind of leader you are—or aspire to be—we'd love to meet you.**What We Offer*** **$72,000–$80,000 annual salary**, based on experience.* Quarterly performance bonus.* Health insurance.* Paid time off.* Employee discount.* Opportunities for advancement within a growing company.* A collaborative leadership team that believes in supporting one another.* A workplace where your leadership genuinely makes a difference.**Still Wondering if Twist Is the Right Fit?**Let's start with a conversation.If you're an experienced restaurant leader who's curious about what we're building, we'd love to meet you over a cup of coffee—even if you're not actively looking for a new opportunity. Great leaders are always worth getting to know.**Apply today and let's start the conversation.**