Management Trainee: Operations & Leadership Path

XTRA Lease; West Sacramento (CA); On-site; USD 42,000 - 50,000; Full time

Benefits offered by this job

13 days PTO

Health insurance enrollment plans

Tuition reimbursement up to $7,000

401(k) with company match

Job summary

XTRA Lease in West Sacramento, CA is seeking a Management Trainee to learn the ropes of rental facility operations while building skills in customer service, fleet management and vendor relations. You will support customers such as PepsiCo and FedEx, inspect trailers, manage accounts, and participate in promotions and cross-training opportunities across our nationwide branches.

This entry-level role offers growth into Operations Manager or Outside Sales, with travel to branches and headquarters,

Qualifications

• Bachelor’s degree (strongly preferred); or 4 years of equivalent relevant experience in customer-facing rental operations or outside sales positions.
• 1-2 years of Customer Service experience; or 1-2 Sales Representative/ Business Development experience
• Willing to relocate out-of-state to another of our 50 nationwide facilities upon promotion into an Operations or Sales position
• Must be authorized to work in the United States and not require work authorization sponsorship by the company now or in the future.
• Self-starter, highly motivated, critical-thinking, and conscientious.
• Strong customer service skills; including the ability to handle customer complaints and resolve issues to ensure a satisfactory resolution.
• Management and leadership qualities; including ability to train, and develop skills of lower level employees.

Responsibilities

• Serving customers like PepsiCo and FedEx when they need trailers, helping to determine their equipment needs, and explaining all of our trailer-rental options.
• Inspecting trailers using a hand-held device which includes checking for damage or equipment problems inside and underneath the trailer.
• Managing customer accounts including helping with credit and collections.
• Verifying customer insurance coverage.
• Assigning repair work to vendors and XTRA Lease trailer mechanics.
• Using technology to perform inventories, manage equipment, and other operational tasks.
• Occasional paid travel to other XTRA Lease branches and our Corporate Headquarters for New Employee Orientation, performance evaluation, and cross-training opportunity.

Skills

Customer service

Sales

Leadership

Critical thinking

Relocation willingness

Education

Bachelor’s degree

Job description

XTRA Lease in West Sacramento, CA is seeking a Management Trainee to learn the ropes of rental facility operations while building skills in customer service, fleet management and vendor relations. You will support customers such as PepsiCo and FedEx, inspect trailers, manage accounts, and participate in promotions and cross-training opportunities across our nationwide branches.

This entry-level role offers growth into Operations Manager or Outside Sales, with travel to branches and headquarters,