Management Trainee: Associate Property Adjuster - January 2027

Amica Mutual Insurance Company; Rhode Island; On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Paid vacation

14 paid holidays

401k with company match

Annual bonus/RSU potential

Job summary

Amica Mutual Insurance Company is seeking an Associate Adjuster for its Future Leaders Program, with paid training at headquarters in Rhode Island and mentorship for growth. The role requires relocation to any office location as needed and offers extensive professional development opportunities.

The program begins with hands-on training in Rhode Island, followed by mentorship and growth opportunities across countrywide offices. Availability depends on business needs.

Qualifications

• Bachelor’s degree, any major.
• Excellent written and verbal communication skills.
• Demonstrated customer service experience.
• Willingness and ability to relocate across the U.S.
• Strong interpersonal and leadership skills.
• Ability to identify, analyze and solve problems.

Responsibilities

• Conduct examinations of claims through investigations.
• Balance investigations with file reporting in your branch office.
• Analyze information and make decisions on claim files.
• Educate customers, vendors and other involved parties throughout the claims process.
• Negotiate with attorneys and other parties to ensure fair settlements.
• Develop positive relationships with customers and other industry professionals.
• Acquire and apply knowledge of legal concepts and home construction.
• Deliver extraordinary customer service at every touchpoint throughout the claims process.

Skills

Communication skills

Customer service

Relocation across the US

Leadership skills

Problem solving

Education

Bachelor’s degree, any major

Job description

Thank you for considering Amica as part of your career journey, where your future is our business. At Amica, we pride ourselves on being an inclusive and supportive environment. We all work together to accomplish the common goal of providing the best experience for our customers. We believe in trust and fostering lasting relationships for our customers and employees! We’re focused on creating a workplace that works for all. We’ll continue to provide training, guidance, and resources to make Amica a true place of belonging for all employees. Want to learn more about our commitment to diversity, equity, and inclusion? Visit our DEI page to read about it!”

As a mutual company, our people are our priority. We seek differences of opinion, life experience and perspective to represent the diversity of our policyholders and achieve the best possible outcomes. Our office located in Location, is seeking a Position Title to join the team! Amica is searching for talented individuals for our Associate Adjuster role in our countrywide branch offices as part of our Future Leaders Program. As a mutual company, our people are our priority. We seek differences of opinion, life experience and perspective to represent the diversity of our policyholders and achieve the best possible outcomes. An Associate Adjuster class is scheduled for January 2027. Our Future Leaders Program begins with paid hands‑on training at our headquarters in Rhode Island, followed by personal mentorship and extensive professional growth opportunities. This position requires relocation to any of our offices. * *Availability is subject to business needs and location is determined during the training class.

Responsibilities

Conduct thorough examinations of claims through investigations, which include assessing loss sites, performing research and consulting experts. Balance investigations of claims with file reporting in your branch office. Analyze information and make decisions on claim files. Educate customers, vendors and other involved parties throughout the claims process. Negotiate with attorneys and other parties to ensure fair and equitable claims settlements. Develop positive relationships with customers and other industry professionals. Acquire and apply knowledge of legal concepts and home construction. Deliver extraordinary customer service at every touchpoint throughout the claims process.

Qualifications

Bachelor’s degree, any major Excellent written and verbal communication skills Demonstrated customer service experience Willingness and ability to relocate across the U.S Strong interpersonal and leadership skills Ability to identify, analyze and solve problems

Physical Requirements

Must be able to bend/lift/carry/move up to 35 pounds and adjust and move objects and debris. Must be able to remain in a stationary position, often standing or sitting for prolonged periods; move about to accomplish tasks; ascend and descend stairs, ramps and ladders; place yourself in different positions to accomplish tasks in various environments, including tight, confined and uneven spaces; inspect and fully appraise all physical aspects of the property and building. Must possess a valid driver’s license and be able to drive up to four hours per day. Must be able to work under all environmental conditions, including low and high temperatures, outdoor elements such as precipitation and wind, noisy environments, hazardous conditions, poor ventilation and small and/or enclosed spaces.

Office Locations

• Atlanta Regional (Duluth, GA)
• Central Massachusetts Office (Westborough, MA)
• Chicago Regional (Lisle, IL)
• Dallas Regional (Frisco, TX)
• Denver Regional (Lone Tree, CO)
• Hartford Regional (East Hartford, CT)
• Houston Regional (Sugar Land, TX)
• Orlando Regional (Orlando, FL)
• Phoenix Regional (Phoenix, AZ)
• Raleigh Regional (Raleigh, NC)
• Rhode Island Claims (Lincoln, RI)
• Rochester Regional (Fairport, NY)

Total Rewards

• Medical, dental, vision coverage for single or family, short- and long-term disability, and life insurance
• Paid Vacation – you will receive at least 13 vacation days in the first 12 months, amounts could be greater depending on the role. While able to use prior to accrual, vacation time will accrue monthly.
• Holidays - 14 paid holidays observed
• Sick time - 6 days sick time at hire, 6 additional days sick time at 90 days of employment
• Generous 401k with company match and immediate vesting. Additionally, annual 3% non-elective employer contribution
• Annual Success Sharing Plan - Paid to eligible employees if company meets or exceeds combined ratio, growth and/or service goals
• Generous leave programs, including paid parental bonding leave
• Student Loan Repayment and Tuition Reimbursement programs
• Generous fitness and wellness reimbursement
• Employee community involvement
• Strong relationships, lifelong friendships
• Opportunities for advancement in a successful and growing company

About Amica

Amica Mutual Insurance Company is America’s oldest mutual insurer of automobiles. A direct national writer, Amica also offers home, marine and umbrella insurance. Amica Life Insurance Company, a wholly owned subsidiary, provides life insurance and retirement solutions. Amica was founded on the principles of creating peace of mind and building enduring relationships for and with our exceptionally loyal policyholders, a mission that thousands of employees in offices nationwide share and support.

Equal Opportunity Policy

All qualified applicants who are authorized to work in the United States will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, family status, ethnicity, age, national origin, ancestry, physical and/or mental disability, mental condition, military status, genetic information or any other class protected by law. The Age Discrimination in Employment Act prohibits discrimination on the basis of age with respect to individuals who are 40 years of age or older. Employees are subject to the provisions of the Workers' Compensation Act.

Amica Mutual Insurance Company is committed to protecting job seekers from recruitment fraud. We never request sensitive personal information or payment during the interview process. All legitimate job opportunities are listed on our official careers site: https://careers.amica.com. Learn more in the "Is Amica hiring?" section of our FAQ.

We seek differences of opinion, life experience and perspective to represent the diversity of our policyholders and achieve the best possible outcomes. We pride ourselves on nurturing and activating curiosity, because what's best for our people is what's best for our business. Amica offers diverse and engaging career paths to fit your unique skill set, interests and abilities. See what Amica has to offer and get an inside look at your future role through the eyes of current members of our team. For over 115 years, we’ve championed the idea that empathy is our best policy. At Amica, we’re more than an insurance company. We build relationships. Whether it’s the first call or the moment our customers need us most, we always show up with compassion. We create policies to fit our clients' needs, and find answers where they’re needed most. That’s insurance that works. You care about integrity, purpose and community. So do we.We’re looking for people who value mutual respect as much as we do. We want to welcome you to a culture where you feel you belong. Mutual Respect A culture of doing the right thing, brought to life by our deep commitment to volunteerism Empowered Growth Career-long support, including training, development and advancement opportunities Personally Invested Top-tier medical plans for physical and mental health, retirement, well-being and more Inside Track Security and stability reflected in our grow-from-within career development model Find the best fit We’re always looking for the right candidates to join our growing team. Take the look at the current open roles and evaluate which you think you’d be a good fit.

If selected, a member of our talent acquisition team will reach out to you at the email address provided to schedule your initial phone screen. Interview with the team Beyond the initial phone screen, you will meet with the hiring manager and additional members of the team as part of your interview process.