MANAGEMENT SERVICES TECHNICIAN

CA Department of Corrections & Rehabilitation; Los Angeles (CA); On-site; USD 42,000 - 60,000; Full time

Job summary

California Department of Corrections and Rehabilitation is seeking a Management Services Technician to support gathering and analyzing program information for RAC and related initiatives. You will assist with SOMS data tracking and guide incarcerated individuals during group activities.

The role requires strong data and written communication skills, with a focus on confidentiality and professional conduct in a correctional environment.

Qualifications

• Ability to analyze written and numerical data accurately.
• Effective written and verbal communication.
• Maintain confidentiality and professional demeanor.

Responsibilities

• Analyze program information for RAC, Milestone Completion, and related programs.
• Assist with data and tracking in SOMS and support activity sponsorship.
• Guide incarcerated individuals during group activities.

Skills

Data analysis

Written communication

Confidentiality

Attention to detail

Teamwork

SOMS

Excel

Tools

SOMS

Excel

Job description

Job Description and Duties

Under supervision of the Community Resources Manager (CRM), the Management Services Technician (MST) will perform the less difficult gathering and analysis of program information associated with the Rehabilitative Achievement Credit (RAC) earning programs, Milestone Completion Credit earning programs, Inmate Activity Groups, Self-Help Programs, Innovative Grant Recipient programs, Self-Help Sponsors, and Volunteers. The duties require the ability to analyze written and numerical data accurately; write and communicate effectively; interpret and edit written material; and maintain professional demeanor and confidentiality as required. The MST will assist with data and tracking of incarcerated group activities into Strategic Offender Management System (SOMS). The MST will aid and guide incarcerated people while sponsoring incarcerated group activities.

MST work hours would be primarily during third watch (afternoon/evening hours) and weekends to align with most RAC programs.

Effective July 1, 2025, the Personal Leave Program 2025 (PLP 2025) was implemented. PLP 2025 requires that each full-time employee receive a three (3) percent reduction in pay in exchange for five (5) hours of PLP 2025 leave credits monthly through June 2027. Salaries do not reflect the recent changes.

Location

This advertisement is for the Management Service Technician position located at 44750 60th Street West, Lancaster, CA 93536.

Position Details

Job Code #: JC-528734

Position #: 027-228-5278-001

Working Title: Management Services Technician - Community Resources

Classification: MANAGEMENT SERVICES TECHNICIAN

$3,558.00 - $4,457.00 A

$4,017.00 - $5,032.00 B

$3,665.00 - $4,588.00 L

$4,134.00 - $5,183.00 M

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

# of Positions: 1

Work Location: Los Angeles County

Telework: In Office

Job Type: 12 Month Limited Term - Full Time

Work Shift: Varies

Work Week: Varies

Department Information

Vision: We enhance public safety and promote successful community reintegration through education, treatment and active participation in rehabilitative and restorative justice programs.

Mission: To facilitate the successful reintegration of the individuals in our care back to their communities equipped with the tools to be drug-free, healthy, and employable members of society by providing education, treatment, rehabilitative, and restorative justice programs, all in a safe and humane environment.

California Department of Corrections and Rehabilitation (CDCR) and California Correctional Health Care Services (CCHCS) are committed to transforming the correctional landscape to create safer, more professional, and more fulfilling environments for our employees, the incarcerated population, and those supervised in our communities. Through systemwide improvements grounded in proven and emerging practices, we aim to strengthen rehabilitation, enhance workplace satisfaction, and support successful reentry into the community through our institutions, parole, and community partnerships. Our shared mission is to promote safety, wellness, and human dignity while fostering positive change for all those who live and work within our institutions and communities.

CDCR and CCHCS are committed to building an inclusive respectful workplace. We are determined to attract and hire candidates from all communities and empower employees from a variety of backgrounds, perspectives, and personal experiences. We are proud to foster inclusion and drive collaborative efforts at all levels of the Department.

CDCR and CCHCS strive to collaborate with the community to enhance public safety and promote successful community reintegration through education, treatment and active participation in rehabilitative and restorative justice programs. Incumbents establish and maintain cooperative working relationships within the department, other governmental agencies, health care partners, and communities.

Limited Term 12 Months; may be extended up to 24 months or become permanent.

Special Requirements

Do NOT include ANY confidential information on any documents you submit for a job vacancy, such as your state application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver’s license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver’s license number will automatically be redacted upon submission.

Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are meeting Minimum Qualifications with education, you must include your unofficial transcripts/diploma for verification. Official transcripts may be required upon appointment. If it is determined an applicant does not meet the Minimum Qualifications, the candidate will be withheld from the eligibility list, rendering them inactive and ineligible to be hired for the position. Candidates who have been withheld may file an appeal with the State Personnel Board.

Applicants who completed their education outside of the US (with foreign degrees/transcripts) must obtain and submit verification of U.S. course/degree equivalency. Foreign education credential evaluation services can be found at NACES | National Association of Credential Evaluation Services.

Candidates new to CDCR are required to submit to a background investigation process utilizing Live Scan Fingerprinting, and Tuberculosis testing prior to appointment followed by department annual Tuberculosis testing/evaluation thereafter.

When submitting supporting documents, PDF file format is preferred.

CDCR utilizes E-Verify to confirm candidate’s identity and employment authorization. For more information about E-Verify, you may go to www.e-verify.gov.

Eligibility and Compliance

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

Willingness to create and promote an equitable and inclusive workplace where diversity is celebrated and valued.

Benefits

Benefit information can be found on the California Department of Human Resources (CalHR) website, www.calhr.ca.gov, and the CalPERS website, www.calpers.ca.gov.

Information on benefits afforded by membership in the California Public Employees’ Retirement System can be found on the CalHR Salary and Benefits website at Salary and Benefits.

Information on the benefits and protections provided to public employees by the State Civil Service Act can be found on the CalHR website at Merit System Principles - An Overview.

Additional benefit information can be found on the CalHR California State Civil Service Employee Benefits Summary website at Employee Benefits Summary.

This webpage is intended to provide general information. Benefit eligibility may be based on job classification, bargaining unit, time base and length of appointment.

Contact Information

Human Resources Contact: Syre Garcia [phone] ext: 5239 [e-mail]

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact: Judd Anderson [phone] ext: 6919 [e-mail]

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Final Filing Date: 9/1/2026