Management Analyst - Solid Waste

City of Kirkland, WA; Kirkland (WA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive wages

Excellent benefits

Childcare program discounts

Training & career development

Job summary

City of Kirkland seeks a Management Analyst to assist in researching, analyzing, and maintaining programs and policies across the organization. The role supports budget development, performance metrics, and reporting to leadership.

The Senior Management Analyst provides complex analytics to inform executive decisions and collaborates with multiple departments and external partners. The position requires strong communication and data analysis skills in a public‑sector setting.

Qualifications

• Bachelor’s degree in a related field as described.
• 1–3 years of relevant program implementation experience.
• Equivalent education/experience acceptable.

Responsibilities

• Analyze operational and management policies and programming.
• Develop papers, letters, memoranda and presentations for audiences including the public.
• Facilitate and conduct staff training in use of computer programs and spreadsheets.
• Develop systems to evaluate productivity and track programs.
• Represent the Department or City with regional and professional organizations.
• Apply knowledge of Public Works operations to identify process improvements.
• Assist with Water Quality coordination.
• Assist with development and coordination of departmental programs with other agencies.
• Perform other duties as assigned.

Skills

Multitasking

Communication skills

Data gathering

Team collaboration

Problem solving

Time management

Writing & presentation

Computer literacy

Education

Bachelor’s degree (Business/Public Administration)

Job description

Job Summary

The role of the Management Analyst assists in researching, analyzing, developing, and maintaining various tasks, policies, and programs throughout the organization.

Distinguishing Characteristics

The work of the Management Analyst is different than other Analyst roles because it is primarily responsible for evaluating and assisting in the overall programs and activities to meet Council, City, and departmental goals across the organization. It monitors productivity of current programs and assists with budget development and implementation, provides insight and direction for development and proper tracking. The Senior Management Analyst performs specialized, professional, complex, and multi‑dimensional analytics work which provides executive level management with critical information affecting multiple departments and divisions.

Essential Responsibilities

• Analyze operational and management policies and programming.
• Develop position papers, letters, memoranda and presentations to appropriate audiences, including the public.
• Facilitate and conduct Operations and Maintenance Division personnel training in the use and operation of computer programs and spreadsheets related to productivity, timekeeping, budget, project, or other management systems.
• Develop systems to evaluate productivity and track programs.
• Represent the Department or City with regional and professional organizations; attend meetings and conferences, serve on committees and workgroups.
• Apply knowledge of Public Works business operations and maintenance management systems to identify and coordinate process improvements.
• Assist in coordinating the Water Division’s Water Quality efforts with other agencies and in‑house staff.
• Perform other duties as assigned by the Operations and Maintenance Managers.
• Assist with development and coordination of Departmental programs (e.g., graffiti education, Adopt‑A‑Road, conservation, etc.) with other agencies, departments and in‑house staff.

Knowledge, Skills, and Abilities

• Ability to manage multiple priorities simultaneously.
• High degree of public and interpersonal skills to facilitate discussions and resolve conflicts in individual and group meeting settings; skill in developing and presenting material for the purpose of clearly informing various audiences about the City’s and Departments’ policies and programs in technical areas of responsibility.
• Ability to gather data from many sources, synthesize information and make recommendations based on solid research and analysis.
• Ability to coordinate activities with all levels of the City organization and with outside agencies and jurisdictions.
• Ability to establish and maintain effective working relationships with other members of a technical service‑oriented team.
• Ability to initiate new ideas and approaches to organizational, financial, and policy concerns.
• Ability to work effectively under pressure, set and meet schedules and timelines.
• Ability to deal with potentially sensitive political situations.
• Ability to communicate clearly and concisely, orally and in writing; must possess excellent business math skills.
• Experience with word processing, spreadsheet, and database computer applications.
• Ability to prepare and maintain records; maintains confidentiality of materials and situations encountered.
• Knowledge of governmental processes in community relations and municipal governance.
• Ability to work independently and as a member of a team.
• Organizational ability and attention to detail.
• Ability to use personal computer hardware and software.

Qualifications

• Education: Bachelor’s degree in Business Administration, Public Administration, Accounting, Finance, Planning, Engineering, or a related field.
• Experience: 1–3 years of experience involving implementation of programs and procedures or an equivalent combination of education and experience sufficient to successfully perform the functions of the job.
• Alternatively, the incumbent may possess any combination of relevant education and experience that demonstrates adequate knowledge, skill, and ability to perform the essential duties and responsibilities.

Licenses and Other Requirements

• Must have a valid Washington State driver’s license and be able to remain insurable under the City’s insurance to operate motor vehicles.

Physical Demands and Working Environment

Work is performed in a standard office setting; the role involves extended periods of sitting, occasional standing, walking short distances, and lifting or carrying materials up to 20 pounds. Occasional evening or weekend meetings or events may be required. Site visits or occasional field work may be needed to resolve customer service issues.

Benefits

• Competitive wages.
• Awesome benefits unmatched by most other employers.
• Childcare programs: discounted rates at two local childcare providers at 10 locations within 20 miles of Kirkland.
• Training and career development opportunities.

EEO Statement

The City of Kirkland is a welcoming community where every person can thrive and grow. We value diversity, inclusion, belonging, and work together to support our community. We do this by solving problems, focusing on the customer, and respecting all people who come into the City whether to visit, live, or work. As an Equal Opportunity Employer, we are committed to creating a workforce that does not discriminate on the basis of race, sex, age, color, sexual orientation, religion, national origin, marital status, genetic information, veteran status, disability, or any other basis prohibited by federal, state or local law. We encourage qualified applicants of all backgrounds and identities to apply to our job postings. Persons with a disability who need reasonable accommodations in the application or testing process, or those needing this announcement in an alternative format, may call 425‑587‑3210 or Telecommunications Device for the Deaf at 711.

Final candidates for this position will be required to successfully complete a background check, consistent with applicable law.