Management Analyst Senior

Austin Community College; Richmond (VA); On-site; USD 86,238 - 140,137; Full time

Job summary

A regional education institution is seeking a skilled professional to lead complex operational studies and analyses that have a statewide impact. The role requires effective communication, strong leadership skills, and expertise in managing intricate projects. Candidates should have a degree in Industrial Engineering or a related field and demonstrate the ability to gather and analyze data effectively. The position also involves facilitating workshops and ensuring adherence to policies and strategic goals.

Qualifications

• Ability to apply interpersonal skills with teams and customers.
• Ability to communicate effectively orally and in writing with diverse audiences.
• Ability to develop and lead process improvements efforts.
• Ability to drive results and build relationships.
• Ability to leverage data to analyze performance and optimize operational effectiveness.

Responsibilities

• Lead and conduct advanced organizational and operational studies.
• Develop methodologies and work plans based on analyses.
• Analyze performance measurements and targets.
• Facilitate workshops and meetings with statewide impact.
• Manage and lead complex program and project analyses.

Skills

Accounting principles

System engineering

Effective communication

Research methodologies

Data analysis

Leadership

Knowledge of business information systems

Policy development

Project management

Quantitative analyses

Education

Degree in Industrial Engineering, Economics, Statistics or related field

Tools

Power BI

Word processing software

Spreadsheets

Database management tools

Job description

Minimum Salary: $86,238.00

Maximum Salary: $140,137.00

Job Description

To lead, facilitate, and conduct advanced, complex, and often difficult organizational, operational, and performance related studies, economic analyses, and projects with statewide impact and of a sensitive nature.

How you will contribute

• Business Plan Support: Lead, facilitate, or conduct internal and external group workshops and meetings with statewide impact. Develop methodologies and work plans, alternatives and solutions, and prepare comprehensive reports and presentations based on analyses. Lead and direct activities, programs and projects associated with the implementation of VDOT's Business Plan. Propose and coordinate strategies for meeting stated Purpose, Mission, Goals and Values. Analyze performance measurements, targets and reporting methodology. Ensure VDOT direction and policies are incorporated into organizational performance, workforce planning, resources planning and individual performance planning. Propose and implement solutions to impediments to expected outcomes.
• Documentation: Develop or oversee the development of VDOT wide studies and position papers, draft policies, regulations and legislation. Facilitate groups, set methodology, conduct research and develop recommendations. Analyze, assemble and present findings. Serve as VDOT liaison with interagency policy study teams and represent VDOT positions. Review and evaluate analyses of VDOT operations conducted by internal and external VDOT entities. Prepare sensitive responses for VDOT Commissioner and Cabinet Secretary, or on their behalf, to be submitted to other branches of state government.
• Operational Process Analysis: Lead and conduct business process re‑engineering studies and documentation efforts to determine areas for continuous improvement. Conduct research, analyze performance measurements, evaluate targets and reporting methodology. Leverage data and analytical tools to develop insights and optimize operational/resource effectiveness. Ensure results of analysis are communicated to the applicable stakeholders and recommendations are brought forward for consideration and implementation. Conduct value assessments of proposed IT projects and other project solutions to identify cost savings resulting from implementation of the proposed project.
• Program Analysis: Manage, conduct, and lead complex and unusually difficult analyses and studies to include policy analysis, evaluation and development of recommendations, procedures, regulations, legislation, and organization‑wide studies. Conduct analysis and review of assigned programs to determine areas for improvement. Ensure results of analysis are communicated to the applicable stakeholders and a recommended plan of action to address any concerns are brought forward for consideration and implementation.
• Program Management: Assist leadership with managing process documentation and requirements for IT Requests. Meet with customers to elicit system and software requirements utilizing various techniques such as interviews, brainstorming, document analysis, focus groups, observations and prototyping.
• Project Management: Develop study methodology, project objectives, execution plans, and final products including presentations. Ensure project quality deliverables, and deadlines meet both client and management expectations. Manage and lead change management assignments, ensuring a systematic approach using a change management model.
• Special Projects: Work with Division leadership on special projects that may be sensitive, complex, and have an agency wide impact.
• Training: Attend and participate in all mandatory and required training classes, seminars or conferences. Develop and deliver training to the Division or external customers as required.

What will make you successful

• Ability to apply accounting principles and practices to complex projects.
• Ability to apply system engineering, management, and planning to complex projects.
• Ability to communicate effectively orally and in writing with internal and external customers.
• Ability to develop research methodologies, communicate research results and develop recommendations.
• Ability to facilitate large groups and teams in geographically dispersed locations across multiple disciplines and organizational levels.
• Ability to gather and analyze data and prepare reports.
• Ability to lead, coach and direct teams.
• Ability to work independently.
• Knowledge of business information systems.
• Knowledge of policy development and analysis, and public administration.
• Knowledge of project management, productivity analysis, performance measurement, and strategic planning.
• Knowledge of quantitative analyses using methods and techniques that reflect industrial engineering, operations research, economics, or statistical analytical practices, and techniques including principles of six sigma.
• Knowledge of requirement elicitation for software systems and applications using various techniques to elicit system and software requirements.

Minimum Qualifications

• Ability to apply interpersonal skills with teams and customers.
• Ability to communicate effectively orally and in writing with diverse audiences and to make presentations and conduct meetings.
• Ability to develop and lead process improvements efforts.
• Ability to drive results and build relationships.
• Ability to leverage data to analyze performance, develop insights, and effectively optimize operational effectiveness.
• Ability to travel occasionally both in‑state and overnight.
• Ability to work independently as well as in large cross functional groups.
• Knowledge of industrial or system engineering practices and concepts relating to transportation issues.
• Skill in analyzing data and identifying and solving problems.
• Skill in facilitating small and large groups with a variety of customers.
• Skill in in strategic consulting and preparing executive level reports with recommendations.
• Skill in leading change management initiatives.
• Skill in managing projects.
• Skill in the use of computers and software applications to include word processing, spreadsheets, presentations, databases, and process mapping.

Additional Considerations

• A combination of training, experience, or education in Industrial Engineering, Economics, Statistics, Public Relations or related field desired.
• Certification in Six Sigma and Organizational Change Management.
• Experience implementing systems and software solutions.
• Experience with data analysis, database management or mining.
• Experience working with or developing solutions through Power BI tools, Power Apps and Power Automate.
• Progressively responsible experience with business information systems and requirements gathering.