Management Analyst - CSS Administration

Mecklenburg County; North Carolina; On-site; USD 63,000 - 95,000; Full time

Job summary

Mecklenburg County’s Community Support Services is seeking a Management Analyst to oversee contract management activities, develop cost projections, and perform budget reconciliations in line with GAAP for government accounting. The role emphasizes analytical reporting, risk assessment, and collaboration with procurement, finance, and management teams to ensure financial integrity.

The position is full-time and onsite at 3205 Freedom Drive, Charlotte, NC 28208, with standard hours Monday to

Qualifications

• Minimum of two years’ experience in a related field.
• Bachelor’s degree in Business Administration, Public Administration, Data Analytics or related field.
• Combination of education and relevant experience accepted? Yes

Responsibilities

• Prepare analytical reports and summaries
• Reviews vendor invoices and contract modifications
• Performs risk assessment on contract performance
• Collaborates with procurement, finance, and management teams to resolve issues
• Tracks expenditures, obligations, and encumbrances
• Assists in developing policies and procedures
• Supports audit activities by providing documentation and financial data

Skills

Data management

Data visualization

Written communication

Analytical thinking

Problem solving

Stakeholder collaboration

Education

Bachelor's degree in Business Administration

Public Administration

Data Analytics

Tools

Microsoft Excel

Pivot tables

Microsoft Word

Data modeling

Job description

Follow Your Calling, Find Your Career!!

Salary Range: $63,080.00 to $94,620.00 per year. Hiring Range: $63,080.00 to $82,793.00.

This is an exempt (salaried) position. Pay rates are based on education, skill, experience level and internal equity. Internal equity considerations include an assessment of the applicant’s salary history and qualifications in comparison to the market rate and requirements for the job.

At Mecklenburg County, you’ll have the chance to build a career as unique as you are with support, inclusive culture, and technology to become the best version of you. We’re counting on YOUR unique voice and perspective to help Mecklenburg County become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Community Support Services (CSS)

Community Support Services (CSS) transforms lives and community by supporting veterans, ending homelessness, treating substance use, and preventing and intervening in community and domestic violence. As a department in Mecklenburg County’s Health and Human Services Agency, CSS maximizes community partnerships and collaborative opportunities to improve access to services and advocate for the needs of special populations.

Position Specific Information

The Management Analyst will be responsible for overseeing and administering contract management activities, developing cost projections, conducting detailed budget reconciliations, and ensuring financial practices align with Generally Accepted Accounting Principles (GAAP) specific to government accounting standards.

Responsibilities

Responsibilities include, but are not limited to:

• Prepares analytical reports and summaries
• Reviews vendor invoices and contract modifications
• Performs risk assessment on contract performance
• Collaborates with procurement, finance, and management teams to resolve issues
• Tracks expenditures, obligations, and encumbrances
• Assists in developing policies and procedures
• Supports audit activities by providing documentation and financial data

This role requires strong analytical abilities, exceptional written communication skills, and proficiency with key business software tools.

Work location is full-time onsite at 3205 Freedom Drive, Charlotte, NC 28208. Typical work hours are Monday – Friday from 8:00 AM to 5:00 PM.

Position Summary

Performs research and analysis for an assigned County Department or Division. This position works independently and is responsible for managing projects, advising management on results and recommending necessary adjustments to department procedures.

Essential Functions

• Conduct research and analysis and advises management of results
• Recommend necessary adjustments to department procedures
• Work under the guidance of department management on strategic projects to include assisting in the establishment of goals and objectives
• Respond to requests from State, County, local municipality government, external partners or community stakeholders
• Manage various projects aligned with Strategic Business Plan goals
• Gather and organize information about the problem to be solved or the procedure to be improved
• Interview personnel and conduct on-site observations to determine the methods, equipment, and personnel that will be needed
• Analyze financial and other data; including, but not limited to, revenue, expenditure, and employment reports
• Develop solutions or alternative practices
• Recommend new systems, procedures, or organizational changes
• Make recommendations to management through presentations or written reports
• Confer with managers to ensure that the changes are successfully implemented and create positive results

Minimum Qualifications

• Experience: Minimum of two years’ experience in a related field.
• Education: Bachelor’s degree in Business Administration, Public Administration, Data Analytics or a related field.
• Combination of relevant education and relevant experience accepted? Yes

Licenses And Certifications

May require a valid North Carolina or South Carolina Drivers License

Preferred Qualifications

• Master’s degree in Business Administration, Public Administration, Data Analysis or a related field.
• Strong knowledge of GAAP standards (Generally Accepted Accounting Principles) applicable to government finance and accounting.
• Demonstrated experience in contract administration and financial analysis.
• Excellent written and verbal communication skills, with the ability to draft clear and concise reports and documentation.
• Advanced proficiency in Microsoft Excel, including pivot tables, formulas, and data modeling.
• Proficiency in Microsoft Word for professional document creation, editing, and formatting.
• Prior experience with budgeting or financial management systems commonly used in government.
• Ability to analyze large financial datasets and produce actionable insights.
• Ability to work independently, handle multiple priorities, and meet deadlines.

Knowledge, Skills And Abilities

Knowledge of

• Principles and processes for providing customer and personal services; this includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
• Business and management principles involved in strategic planning, project management, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources
• Structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar
• Principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems

Skills

• Data management and data visualization
• Understanding written sentences and paragraphs in work related documents
• Talking to others to convey information effectively
• Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
• Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions

Abilities

Job / Organizational Fit: The extent to which activities and responsibilities available in the job are consistent with the activities and responsibilities that result in personal satisfaction; the degree to which the work itself is personally satisfying; the extent to which an organization’s mode of operation and values are consistent with the type of environment that provides personal satisfaction.

Technical / Professional Knowledge & Skills: Having achieved a satisfactory level of technical and professional skill or knowledge in position-related areas; keeping up with current developments and trends in areas of expertise

Managing Work: Effectively managing one’s time and resources to ensure that work is completed efficiently

Building Strategic Relationships: Developing and using collaborative relationships to facilitate the accomplishment of work goals

Adaptability: Maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusting effectively to work within new work structures, processes, requirements or cultures

Information Monitoring: Setting up ongoing procedures to collect and review information needed to manage an organization or ongoing activities within it

Collaboration: Working effectively and cooperatively with others; establishing and maintaining good working relationships

Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate

Computer Skills

Advanced proficiency in various computer applications including Microsoft Office Suite

Work Environment

Works in an office setting with moderate noise.

Reasonable Accommodations Statement

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

Disclaimer Statement

This is not intended to be an all-inclusive list of job-related responsibilities, duties, skills, requirements or working conditions. Other duties may be assigned based on business need and the supervisor’s request. Mecklenburg County reserves the right to revise the job description at any time. Designated positions may be required to assist in emergency and/or disaster situations.