Management Aide, Bilingual, (Local Government)

Commonwealth-of-Pennsylvania; York (York County); On-site; USD 36,000 - 42,000; Full time

Job summary

York City Housing Authority is hiring a Bilingual Management Aide to support affordable housing programs in York City and York County. You will help residents by keeping vital records, assisting with inspections, and communicating key information.

This entry‑level position covers administrative, fiscal, and occupancy tasks to keep programs running smoothly. Responsibilities include record management, client assistance, rent processing, inspection support, data analysis, and issuing notices to

Qualifications

• One year of experience managing multi-family housing or related public housing authority properties.
• One year of comparable business, industrial, or professional employment.
• Any equivalent combination of experience and training.

Responsibilities

• Record management: Maintain tenant files, prepare correspondence, and track tenant changes.
• Client assistance: Assist walk-in clients and respond to questions by phone.
• Rent processing: Verify income, calculate rents, and support the annual re-examination process.
• Inspection support: Complete inspection reports in line with regulations and document violations.
• Data analysis: Analyze statistical and fiscal information to support program decisions.
• Communication tasks: Deliver tenant notices, coordinate newsletters, and route maintenance complaints.

Skills

Bilingual (Spanish)

Record management

Customer service

Data analysis

Job description

We all know how important affordable housing is in our lives. Consider becoming a part of the team that addresses affordable housing in York City and York County. The Bilingual Management Aide role with the York City Housing Authority offers an exciting chance to support important housing programs. This position allows you to help residents by keeping vital records, assisting with inspections, and communicating key information. Join the York City Housing Authority as a Bilingual Management Aide and build your skills while serving your community.

This position supports a wide range of administrative, fiscal, and occupancy-related tasks that help the Authority's housing programs run efficiently. As a Bilingual Management Aide, in this beginning level technical work you will perform the following duties:

• Record Management: Maintain tenant files, prepare correspondence, and track tenant changes
• Client Assistance: Assist walk-in clients and respond to questions by phone
• Rent Processing: Verify income, calculate rents, and support the annual re-examination process
• Inspection Support: Complete inspection reports in line with regulations and document violations
• Data Analysis: Analyze statistical and fiscal information to support program decisions
• Communication Tasks: Deliver tenant notices, coordinate newsletters, and route maintenance complaints

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 7:00 AM to 5:00 PM, Monday - Thursday, with 30-minute lunch.
• Telework:You will not have the option to telework in this position.
• Salary:In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• One (1) year of experience in performing tasks associated with the management of multi-family housing developments, or properties owned or administered by public housing agencies; or
• One (1) year of comparable business, industrial, or professional employment; or
• Any equivalent combination of experience and training.

Other Requirements:

• This position requires the selected candidate to be able to read, write, and speak in Spanish. You may be contacted for a Spanish speaking proficiency evaluation conducted by the Bureau of Talent Acquisition, PA Office of Administration. If contacted, you must pass the speaking evaluation in order to be deemed eligible for this position. Your proficiency in reading and writing in Spanish must be demonstrated during the probationary period to achieve regular status in the position.
• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
• Hiring preference for this vacancy will be given to candidates who live within York County. If no eligible candidates who live in York County apply or this position, candidates who reside in other counties may be considered.
• You must be able to perform essential job functions.

Legal Requirements:

• A conditional offer of employment will require submission ofcriminal history reports.See hiring agency contact information.

Veterans:

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).

• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.