Managed Services Pre-Sales Lead

Jobtailor

Dallas (TX)

On-site

USD 180,000 - 260,000

Full time

5 days ago

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Job summary

Jobtailor is seeking a senior leader to drive Managed Services sales across North America and Latin America. You will lead a cross-functional sales organization spanning CSP and Enterprise markets, guiding opportunity development, solution shaping, and contract closure to enable operational transformation and revenue growth.

The role requires extensive experience in managed services, strong executive presence, and the ability to build strategic pipelines and multi-year deals across the Americas.

Qualifications

15+ years of progressive experience in Managed Services or related technology services.
Proven success leading complex Managed Services sales engagements with CSPs or Enterprise customers.
Experience securing multi-year, recurring-revenue services contracts.

Responsibilities

Drive the Managed Services sales strategy across North America and Latin America.
Lead the Managed Services sales organization across CSP and Enterprise markets in the Americas.
Own the sales lifecycle from market strategy through transition to delivery.
Build executive-level customer relationships and position Managed Services for outcomes like cost optimization and agility.

Skills

Managed Services Sales Strategy

Executive Relationship Management

Complex Pursuit Leadership

Commercial Acumen

Cross-Functional Team Leadership

Education

Bachelor's degree in Business

Bachelor's degree in Engineering

Bachelor's degree in Computer Science

Bachelor's degree in Telecommunications

Job description

Responsibilities

Drive the Managed Services sales strategy across North America and Latin America
Lead the Managed Services sales organization across CSP and Enterprise markets in the Americas
Drive new business, recurring revenue growth, strategic account expansion, and market development
Own the sales lifecycle from market strategy and opportunity development through solution shaping, negotiation, contract award, and transition to delivery
Build executive-level customer relationships and position Managed Services for operational transformation, cost optimization, service quality, and business agility
Partner with Services Delivery, Solution Architecture, Product, Engineering, Finance, Legal, and Customer Success
Develop and execute go-to-market strategy across CSP and Enterprise segments
Build and manage a strategic pipeline across network operations, infrastructure operations, NOC/service desk, cloud and edge operations, automation, and adjacent services
Lead complex pursuits, including RFP/RFI responses, pricing, negotiation, and contract closure
Develop customer value propositions and business cases demonstrating measurable outcomes
Lead executive customer engagements and strategic workshops
Shape commercial and operating models covering scope, SLAs/KPIs, staffing, automation, transition, risk, pricing, and profitability
Drive expansion of existing accounts through additional service towers, geographies, technologies, automation, and transformation initiatives
Establish sales governance for pipeline, forecasting, qualification, pricing, deal approval, and pursuit execution
Ensure effective handover of awarded contracts into delivery
Own bookings, revenue, recurring revenue, pipeline, gross margin, and customer growth
Establish trusted relationships with C-suite and senior executives
Deliver measurable improvement in bookings, recurring revenue, margin, pipeline quality, and customer expansion

Requirements

15+ years of progressive experience in Managed Services, services sales, outsourcing, telecommunications, IT services, cloud services, or related technology services
Proven success leading complex Managed Services sales engagements with CSPs, Enterprise customers, or large technology organizations
Demonstrated track record of securing significant, multi-year and recurring-revenue services contracts
Experience leading complex pursuits from opportunity development through solutioning, commercial negotiation, contract award, and transition to delivery
Strong understanding of Managed Services operating models, including NOC, network operations, field services, infrastructure operations, cloud/edge operations, automation, and SLA/KPI management
Strong executive presence and ability to influence C-suite and senior decision makers
Strong commercial acumen across pricing, financial modeling, business cases, contract structures, margin, and risk
Experience leading cross-functional teams across Sales, Solutioning, Delivery, Engineering, Product, Finance, and Operations
Bachelor's degree in Business, Engineering, Computer Science, Telecommunications, or related discipline, or equivalent experience
Willingness to travel 25–40% across the Americas
Preferred: experience selling large-scale Managed Services, network outsourcing, infrastructure outsourcing, or technology transformation programs to Tier-1 CSPs or large Enterprise customers
Preferred: experience securing multi-year Managed Services agreements with significant recurring revenue
Preferred: experience expanding Managed Services across multiple service towers, geographies, or technologies
Preferred: experience with cloud, edge computing, private wireless, AI/automation, and network transformation
Preferred: experience developing new Managed Services offerings or building a sales organization
Preferred: experience with outcome-based, consumption-based, gain-share, or other innovative Managed Services commercial models

Core Competencies

Demonstrates extensive experience in Managed Services sales, with a strong focus on driving revenue growth, strategic account expansion, and operational transformation. Proven ability to lead complex sales engagements and build executive-level relationships across CSP and Enterprise markets.

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