Managed Care Coordinator

Swope Health; Kansas City (MO); On-site; USD 40,000 - 60,000; Full time

Job summary

The Care Coordinator at Swope Health will assist with the implementation of the Population Health initiative and work as an active member of the care team to coordinate services for clients with physical and behavioral health needs.

You will collaborate with team members to provide care coordination for long-term community care, family services, and support for clients across clinical settings. Strong communication and organizational skills are essential for success in this role.

Qualifications

• Degree in or prior experience in a human services field or medical field such as psychology, education, nursing, sociology, behavioral science, social work, psychology, human development and family studies, counseling, child development and gerontology.
• 3 to 5 years clinical or care management experience preferred.
• Information technology software experience.
• Basic Cardiovascular Life Support (BCLS) preferred.
• Strong communication skills, customer service oriented, professional telephone etiquette and exhibits the ability to work effectively with people (staff, visitors and clients).
• Spanish Speaking preferred.

Responsibilities

• The Care Coordinator will assist Swope Health with the implementation of the Population Health initiative and will be an active member of the care team to provide care coordination for clients with health care needs including a full array of physical health needs, behavioral health needs, long-term community care services, and family services.
• Collaborate with other team members to ensure coordinated and comprehensive care across services.

Skills

Communication

Customer service

Telephone etiquette

People skills

Education

Degree in human services/medical field

Tools

IT software

Job description

Overview

The Care Coordinator will assist Swope Health with the implementation of the Population Health initiative at Swope Health. The Care Coordinator will be an active member of the care team and will work in collaboration with other team members to provide care coordination for clients with health care needs including a full array of physical health needs, behavioral health needs, long‑term community care services, and family services for consumers.

Clinical Competency

• Ability to work independently, according to guidelines, protocols and/or standing orders and manage multiple responsibilities or emergency situations appropriately

Qualifications

• Degree in or prior experience in a human services field or medical field such as psychology, education, nursing, sociology, behavioral science, social work, psychology, human development and family studies, counseling, child development, gerontology, rehabilitation counseling. Such as a Case worker, LPN, or Certified Medical assistant
• 3 to 5 years clinical or care management experience preferred
• Information technology software experience
• Basic Cardiovascular Life Support (BCLS) preferred
• Strong communication skills, customer service oriented, professional telephone etiquette and exhibits the ability to work effectively with people (staff, visitors and clients).
• Spanish Speaking preferred

Equal Opportunity Employer

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