Mammoth Hot Springs Housing Manager - Yellowstone National Park

XANTERRA TRAVEL COLLECTION; New York (NY); On-site; USD 45,000; Full time

Job summary

Join the Human Resources team in Yellowstone National Park as a Mammoth Hot Springs Housing Manager. Oversee employee dormitory operations, manage staff, and ensure a positive living experience for seasonal employees. Enjoy a vibrant community, beautiful surroundings, and various benefits while working in a unique environment.

Benefits

Free Yellowstone & Grand Teton National Park pass

Recreation programs, gear rentals, seminars

Discounted services at Yellowstone Medical Clinics

Local discounts, retail, lodging, and travel discounts

$350 Referral Bonus Program

Qualifications

• Experience in housing management or similar preferred.
• Management experience preferred.

Responsibilities

• Manage and develop Housing Coordinator and staff.
• Create a safe, inclusive environment and plan events.
• Supervise staff and manage budgets, payroll, and supplies.

Skills

Leadership

Communication

Decision-making

Delegation

Job description

Overview

Live. Work. Explore. as a part of our Human Resources team in Yellowstone National Park!

Are you enthusiastic about hospitality, people, and beautiful places? Working at Yellowstone offers all three! As the Mammoth Hot Springs Housing Manager, you will oversee the daily operations of employee dormitories, manage housing staff, enforce policies, optimize bed usage, ensure fair room assignments, and foster community building to provide seasonal employees with exceptional living experiences.

The Details:

• Position Type: Seasonal
• Season Dates: 6/4/2025 - 3/7/2026
• Pay: $1,740 bi-weekly
• Schedule: Typically 40 hours/week, 5 days, including weekends, evenings, and holidays

Why Yellowstone National Park?

We are a welcoming community passionate about the environment, working hard, and creating memorable guest experiences. As part of the Xanterra Travel Collection, we are the primary authorized concessionaire in Yellowstone and proud stewards of the park.

Life in Yellowstone:

• Employee housing (dormitory-style) and on-site meals (cafeteria-style)
• Free laundry, Wi-Fi (limited bandwidth), utilities included
• No Wyoming state taxes deducted from your paycheck
• Fast-paced environment with growth opportunities
• Meet diverse people from across the country and world!

Benefits:

• Employee Assistance Program
• Wellness Program
• Learning and Development Program

Perks:

• Free Yellowstone & Grand Teton National Park pass
• Recreation programs, gear rentals, seminars, van trips, hiking, and more
• Discounted services at Yellowstone Medical Clinics
• Local discounts, retail, lodging, and travel discounts
• $350 Referral Bonus Program
• The adventure of a lifetime!

Responsibilities

• Manage and develop Housing Coordinator, Residence Coordinators, and Dorm Custodians
• Create a safe, inclusive environment and plan dorm/community events
• Guide staff in setting expectations, community building, and addressing infractions
• Supervise staff, create schedules, conduct meetings, and monitor performance
• Ensure residence facilities are prepared, maintained, and cleaned to high standards
• Manage quarantine procedures and health reporting
• Assign housing equitably based on seniority and preferences
• Coordinate dorm opening/closing to maximize occupancy
• Work with HR and Operations to resolve employee issues
• Maintain personnel files and administrative records
• Manage budgets, payroll, and supplies
• Respond promptly to requests from employees, operations, and HR
• Oversee onsite employee RV sites and enforce policies

Qualifications

• Experience in housing management or similar preferred
• Management experience preferred
• Leadership, decision-making, delegation, and communication skills
• Office organization and basic business skills
• Knowledge of data systems

Physical Requirements

• Lift up to 25 pounds, shovel snow
• Walk or stand for 30+ minutes, up to one mile
• Kneel or lie down for inspections
• Climb stairs, walk on uneven terrain
• Sit for extended periods

We are an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.