MAMMOGRAPHY PATIENT CARE NAVIGATOR (FT; 40hrs/wk) - Temple Health/Jeanes Hospital

Temple University Health System, Inc.; Philadelphia (Philadelphia County); On-site; USD 10,000 - 60,000; Full time

Job summary

An established healthcare provider is seeking a dedicated Mammography Patient Care Navigator to enhance patient access and support within the women's center. This role is pivotal in building trusting relationships with patients, ensuring seamless coordination of care, and serving as a liaison between patients and healthcare professionals. The ideal candidate will possess strong communication skills and a solid understanding of clinical concepts, along with a commitment to improving patient outcomes. Join a team that values collaboration and strives to provide exceptional care in a supportive environment, making a meaningful impact on the lives of patients in the community.

Qualifications

• 2+ years experience in healthcare, preferably in mammography.
• Knowledge of patient outreach methods and clinical concepts.

Responsibilities

• Provide access to quality care for the women's center/mammography.
• Act as a liaison between patients and healthcare providers.

Skills

Patient Care Coordination

Communication Skills

Clinical Knowledge

Patient Outreach Strategies

Education

High School Diploma or Equivalent

Bachelor's Degree

Completion of Patient Care Navigator education program

Tools

EPIC Systems

Job description

Job Description - MAMMOGRAPHY PATIENT CARE NAVIGATOR (FT; 40hrs/wk) - Temple Health/Jeanes Hospital (251519)

The Patient Care Navigator functions to provide access to quality care for the women's center/mammography. In conjunction with the mammography management team, the Patient Care Navigator builds trusting relationships with patients through guidance, engagement, coordination of care, resource allocation, and assists with questions. The Patient Care Navigator serves as a point of contact to patients assisting with support. The Patient Care Navigator must demonstrate a model of service, team collaborator, and must be willing to interact with other co-workers and patient's caregivers. This role includes staying current with organizational resources and available community resources for the patient population the organization serves. Develops and maintains relationships with key referring physicians. Act as a liaison between the Radiologists and referring providers to expedite patient care; including obtaining scripts/pre-certs in advance of scheduled procedure. Works with Lead Interpreting physicians and ensure all TUHS Mammography departments are compliant with MQSA regulations and ACR requirements. Assists in maintaining biopsy results auditing and statistics, and in the daily operations of the Mammography Departments.

Education

1. High School Diploma or Equivalent (Required)
2. Bachelors Degree (Preferred)
3. Other: Completion of Patient Care Navigator education program (Preferred)

Experience

1. 2 Years experience in a healthcare setting or equivalent preferably in mammography (Required)
2. General Experience and knowledge of basic clinical concepts (Required)
3. General Experience and knowledge of EPIC systems (Preferred)
4. General Experience and knowledge of complex patient issues and social determinants of health (Preferred)
5. General Experience and knowledge of patient outreach methods and strategies (Preferred)
6. General Experience with medical terminology (Preferred)
7. General Experience working as a patient navigator/community health worker (Preferred)

Equal Opportunity Employer/Veterans/Disabled

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.