Male Spa Attendant--Part Time

PCH Hotels And Resorts, Inc.; Birmingham (AL); Hybrid; USD 24,000 - 30,000; Full time

Job summary

PCH Hotels And Resorts, Inc. in Birmingham, AL seeks a Spa Attendant to provide exceptional guest assistance and maintain cleanliness and presentation of spa facilities.

You will warmly welcome guests, escort them to lockers, stock towels, robes, and amenities, and ensure lounges, locker rooms, showers, and pool areas are well kept. Responsibilities include guiding guests on spa facility use, assisting therapists, managing inventory, monitoring appointments, and ensuring fresh towels and linens.

Qualifications

• Maintain impeccable cleanliness standards throughout the spa.
• Greet and accompany guests to the locker area, assign lockers, and provide amenities.
• Explain proper usage of spa facilities to ensure guest comfort and safety.
• Maintain clean and stocked restrooms and showers, replace used towels, and wipe showers after use.
• Assist therapists during treatments as needed, ensuring smooth service delivery.
• Manage inventory levels and ensure supplies are available in locker and vanity areas.
• Monitor guest appointments and ensure proper placement at schedule times, report issues to supervisors.
• Stock and serve beverages and fruits in lounge areas, offer refreshments to guests.
• Manage laundry processes, dispose of soiled linens per SOP, fold and stock towels.
• Arrange spa areas with ice packs and towels to provide a comfortable environment.

Responsibilities

• Manage locker area access and guest flow to ensure a smooth spa experience.
• Maintain the overall cleanliness and organization of all spa spaces (locker rooms, showers, lounges, pool).
• Support therapists and operations staff to deliver high-quality guest service.

Job description

As a member of our hospitality team, the primary responsibility of a Spa Attendant is to provide exceptional assistance to spa guests and ensure the overall cleanliness, organization, and presentation of the spa facilities. This role is responsible for warmly welcoming and escorting guests into the locker area, and maintaining the cleanliness and organization of the locker rooms, showers, wet treatment rooms, lounges, and pool areas. This includes ensuring these spaces are well-maintained and stocked with towels, robes, slippers, toiletries, and other amenities. This role is vital in creating a pleasant and well-organized spa environment. and contributes to a positive spa experience by helping guests feel relaxed and cared for throughout their visit.

• Demonstrate a strong commitment to maintaining impeccable cleanliness standards throughout the spa.
• Greet and accompany guests to the locker area, assign lockers, and provide all necessary amenities for their enjoyable spa experience.
• Effectively communicate the proper usage of all spa facilities to ensure guest comfort and safety.
• Maintain clean and well-stocked restrooms and showers, promptly replaced used towels and bath mats, and wiped down showers after each use.
• Assist therapists during treatments as needed, ensuring smooth service delivery and guest satisfaction.
• Manage inventory levels and ensure the availability of guest supplies in the locker room and vanity areas.
• Monitor guest appointments and ensure they are in the appropriate areas at the scheduled times, promptly reporting any issues to supervisors.
• Stock and serve beverages and fruits in the lounge areas, offering refreshments to each guest.
• Manage laundry processes, promptly dispose of soiled linens according to established systems, and fold and stock fresh towels by standard operating procedures.
• Arrange spa areas, such as relaxation rooms, with necessary items like ice packs and towels to provide a comfortable environment for guests.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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