Make Ready Technician at Thousand Oaks

Rippling; The Colony (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Billingsley is seeking a Make Ready Technician to prepare residential units for new tenants, blending maintenance and housekeeping to ensure strong first impressions and move-in readiness.

You will perform detailed cleaning, minor repairs, and ensure appliances work while keeping common areas tidy. Collaboration with the maintenance team and a focus on safety and customer service are essential for success.

Qualifications

• High School Diploma or equivalency required.
• Experience in maintenance, housekeeping, or make ready preferred.
• Detail-oriented with cleanliness and aesthetics in mind.
• Strong customer service and communication skills.
• Ability to work independently or as part of a team.
• Flexibility to work weekends and holidays and wear uniforms.

Responsibilities

• Clean and inspect units before move-in to meet cleanliness standards.
• Perform minor repairs: painting, plumbing, fixture replacements.
• Ensure appliances and fixtures work and unit is staged.
• Maintain exterior walkways, patios, balconies associated with the units.
• Collaborate with maintenance on repairs or upgrades.
• Conduct final walkthroughs per make-ready checklist.
• Address issues found during move-in inspections.
• Keep records of work and readiness status.
• Store tools safely and maintain safety standards.
• Maintain inventory of cleaning materials and notify management when replenishment is needed.
• Provide courteous tenant service during the make-ready process.
• Other duties as assigned.

Skills

Customer service

Communication

Teamwork

Detail-oriented

Flexibility

Education

High School Diploma or equivalency

Job description

Founded in 1978 by Lucy and Henry Billingsley, the organization expertly builds, owns, and manages its properties, ensuring long-term client, resident, and partner return. Specializing in master-planned developments and principles of new urbanism, each Billingsley property signifies technology, convenience, and a vast array of amenities aimed to attract and retain tenants, residents, visitors, and employees. These amenities include art, sculpture, parks, trails, and outdoor public spaces. With over 5,000 acres in DFW, Billingsley has built 5 million SF of Commercial space, 550,000 SF of Retail, 9 million SF of Industrial, and over 10,000 units of Multi-Family.

As a Make Ready Technician with Billingsley Collection, you play a crucial role in ensuring our residential units are impeccably prepared for new tenants. This dynamic position bridges the responsibilities of maintenance and housekeeping, allowing you to directly impact the initial impressions and overall satisfaction of our residents. Join our team and be pivotal in turning vacant units into inviting homes ready for move-in.

Job Responsibilities

• Perform detailed cleaning and inspection of units prior to move-in, ensuring each apartment meets company standards for cleanliness and readiness.
• Handle minor repairs and maintenance tasks within units to prepare for new tenants, including painting, minor plumbing, and fixture replacements.
• Ensure all appliances and fixtures are in excellent working condition and the unit is staged appropriately.
• Maintain the cleanliness of exterior walkways, patios, and balconies associated with the units being readied.
• Collaborate with the maintenance team to address any significant repair needs or upgrades.
• Conduct final walk-throughs of units to guarantee that all aspects of the make ready checklist are completed to the highest standard.
• Promptly respond to and rectify any issues discovered during the move-in inspection process.
• Maintain accurate records of work performed in each unit and report on readiness status to management.
• Uphold high standards of safety and cleanliness while working, ensuring all tools and supplies are stored properly after use.
• Assist in maintaining inventory of necessary supplies such as cleaning materials, tools, and replacement parts, notifying management when replenishment is needed.
• Provide excellent customer service by responding courteously to all tenant interactions during the make ready process.
• Other duties as assigned to support the maintenance team and property objectives.

Job Qualifications

• Previous experience in maintenance, housekeeping, or a similar make ready role preferred.
• High School Diploma or equivalency.
• Knowledge of basic repair tasks, cleaning procedures, and proper handling and storage of maintenance and cleaning supplies.
• Detail-oriented with a keen eye for cleanliness, order, and aesthetic appeal.
• Strong customer service orientation and effective communication skills to interact positively with residents and team members.
• Ability to work efficiently both independently and as part of a team.
• Flexibility to work varying schedules, including weekends and holidays, as needed.
• Willingness to adhere to a professional dress code and wear company-provided uniforms during work hours.

Physical Requirements

• Prolonged periods standing and walking.
• Physical ability to lift and move heavy objects (up to 50 pounds) and work outdoors in all weather conditions.
• Must be physically able to climb ladders, bend, or crawl into awkward spaces.