Major Product Support Sales Representative

Finning Canada; United States; Remote; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a dynamic sales professional to drive growth in aftermarket products and services. In this role, you will leverage your consultative selling skills to build long-term customer relationships and enhance fleet management. Your mechanical knowledge and strategic approach will be key in achieving revenue targets and ensuring customer satisfaction. Join a diverse and inclusive team that values your contributions and fosters your potential. This is a fantastic opportunity to make a significant impact in a collaborative environment.

Qualifications

• 5+ years of consulting sales experience with strong selling principles.
• Proven mechanical knowledge and experience with maintenance strategies.

Responsibilities

• Achieve profitable parts and service revenue in line with targets.
• Evaluate customer needs and provide quality solutions.

Skills

Consultative Selling

Customer Relationship Management

Mechanical Knowledge

Organizational Skills

Communication Skills

Interpersonal Skills

Tools

CRM Software

MS Office Suite

Job description

Company: Finning Canada Number of Openings: 1 Worker Type: Permanent Position Overview: Reporting to the Product and Service Sales Manager, you will play a key role in driving growth by collaborating closely with cross-functional teams in aftermarket products and services sold by Finning to assigned customers in your territory. Utilizing a consultative selling approach, you will build profitable, long-term customer relationships by offering products and services that enhance fleet management, maximize productivity, and reduce downtime and cost per hour.

If you have a proven track record in developing strategic customer relationships, combined with strong business acumen and mechanical knowledge of equipment systems, we encourage you to apply for this fantastic opportunity. Job Description:

1. Achieve profitable parts and service revenue in line with corporate and territory targets.

2. Evaluate customer needs, promote and sell products and services to meet those needs, and provide quality solutions.

3. Develop and maintain client information and data using Finning (Canada)’s CRM software and Product Improvement Program (PIP) to enable accurate market intelligence, pricing, estimates, and customer satisfaction.

4. Prepare accurate and timely forecasts, pricing, estimates, and market intelligence for parts and service revenue targets for the assigned customer base to ensure customer satisfaction.

5. Establish appropriate targets, goals, and objectives aligned with corporate strategy.

6. Ensure all sales documents and customer agreements are completed consistently, accurately, and in a timely manner.

Qualifications:

1. Minimum 5+ years of consulting sales experience, with a solid understanding of basic selling principles such as prospecting, introducing benefits, call planning, qualifying, handling objections, follow-ups, and closing the sale.

2. Experience working with customers on maintenance strategies and equipment systems is an asset.

3. Proven mechanical knowledge.

4. Previous experience in product sales and service is an asset.

5. Excellent organizational, communication, and interpersonal skills.

6. Experience using a customer relationship management tool.

7. An exceptional track record of customer coverage in a large geographic territory.

8. Proficient in MS Office suite.

At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.