Major-Operations (Fort Wayne)

Indiana University Health; Roanoke (IN); On-site; USD 120,000 - 180,000; Full time

Job summary

Indiana University Health is seeking a Senior DPS leader to oversee facility and hospital operations, directing the DPS team and coordinating with senior facility leadership to ensure alignment with organizational strategy and safety standards.

The role focuses on building high-performance teams, improving operations, and driving initiatives that advance IU Health’s mission of better health outcomes for Hoosiers. Collaboration with CNO, COO, and facilities leadership will be essential to success.

Qualifications

• Bachelor's Degree is required.

Responsibilities

• Demonstrates a commitment to IU Health's mission, vision, and values by exhibiting behaviors and delivering results that align with the strategic direction of the organization.
• Lead, mentor and develop the DPS team, coordinating with facility leadership (e.g., CNO, COO, Facilities).
• Ensure DPS operations across the assigned facility, scope or area meet quality and safety standards.
• Oversee compliance with safety regulations for Corporate Real Estate facilities (e.g., emergency drills).
• Promote collaboration across teams to improve processes and outcomes and manage risk.

Education

Bachelor's Degree

Job description

Manager-Major-Operations

Overview

Manager-Major-Operations Our leaders shape strategic initiatives, develop passionate teams, and work to improve health outcomes. They advance our mission and exemplify excellence, compassion, teamwork and purpose in all that they do. Indiana University Health is seeking individuals who embody these values to join our team in the role of ROLE.

Summary

Senior DPS leader for facility/hospital responsible for executive leadership of DPS team. Coordinate and be a resource for the facility leadership team (e.g. CNO, COO, Facilities). Ultimately responsible for DPS operations for the assigned facility, scope, or area. Directs and monitors the quality and effectiveness of operations and projects related to DPS in the facilities and holdings throughout the system. Ensures compliance with relevant safety regulations for Corporate Real Estate facilities (e.g. emergency drills).

Candidate Qualifications

• Bachelor's Degree is required.
• Requires 5-7 years of experience.
• Leadership experience required.
• If role requires law enforcement duties, ILEA/sworn officer required.
• Have never had law enforcement officer license denied by final order or revoked.
• Not currently on suspension or have a voluntary surrender of law enforcement license currently in effect.

Responsibilities

Connect to Promise -

Demonstrates a commitment to IU Health's mission, vision, and values by exhibiting behaviors and delivering results that align with the strategic direction of the organization. Ensure IU Health is working toward its vision of improving the health of all Hoosiers by providing the best care for each person as we practice our values of purpose, excellence, compassion and team.

Leadership -

Takes the initiative to proactively resolve issues, address concerns, identify potential risks, and improve overall processes and outcomes. Seeks new ways to improve individual and team efforts for overall success, while promoting collaboration and teamwork. Engages, guides and mentors team members to ensure they having meaningful work experiences. Prioritizes team member development, and provides frequent coaching and opportunities for two-way dialogue. Actions consistently exhibit and model the values of the organization.

Communication -

Translates work unit initiatives for team members, linking their work to the broader strategy. Shares thoughts and information in a clear, concise and professional manner, in both oral and written communication formats. Demonstrates active listening and seeks further information to ensure clarity and understanding. Proactively asks for input, and proactively obtains and applies the thoughts and ideas of others. Can clearly articulate a firm decision when needed, while simultaneously ensuring team members understand the "Why", the "How" and the "What". Promptly responds to requests for information, and works to proactively think through next steps and anticipate potential issues, requests, or business needs. Openly shares knowledge and expertise.

Collaboration -

Proactively collaborates with others to find innovative business solutions. Actively contributes to team(s), and leads the achievement of team and organizational goals. Works across multiple teams, often in a matrix environment. Involves others in decisions and plans, and credits them for their contributions and accomplishments.

Relationship building -

Builds rapport and finds common ground with others, creating experiences and interactions where people consistently feel heard, valued and respected. Provides exemplary customer service to internal and external customers by being proactive, responsive and encouraging teamwork. Strives to develop and maintain a network of contacts, both internal and external to the organization, and assists team members and peers in building their networks. Models and fosters a positive work environment among team members.

Engagement -

Models commitment to the mission, vision, values, and objectives of the organization. Creates a sense of energy, excitement, and personal commitment to the organization by empowering others, rewarding and celebrating superior performance, and creating an inclusive culture.

People Development -

Creates comprehensive talent management plans and bench strength within the organization. Attracts, develops, manages, and retains top talent. Ensures that employees receive ongoing feedback, mentoring, training, and development opportunities. Holds self and others accountable for making continuous progress against their development objectives.

Indiana University Health is unlike any other healthcare system and we're looking for team members who share the things that matter most to us. IU Health leaders play a crucial role in advancing the mission of our organization and inspiring teams to make a meaningful difference in the lives of patients. As one of Indiana's largest employers and the most comprehensive medical system in the state, our vision is to lead the transformation of healthcare through quality, innovation and education, and make Indiana one of the nation’s healthiest states. IU Health is the largest health system in Indiana with nearly 40,000 team members, 15 hospitals and $8.64 billion in operating revenue. The system’s programs in cancer, cardiovascular, neuroscience, orthopedics, pediatrics and transplants have received national recognition for quality patient care. IU Health, in partnership with the Indiana University School of Medicine, bring together highly skilled physicians, researchers, and educators into close collaboration to provide world-class care for children and adults and improve the health of patients and communities across Indiana.

Indiana University Health is dedicated to a fair hiring process and is committed to equal opportunity and nondiscrimination for all individuals, regardless of age, color, disability, ethnicity, marital status, national origin, race, religion, gender identity, expression, sexual orientation, or veteran status. We are an equal opportunity employer. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.