Director-Clinical Operations, Acute Care Service Line

Indiana University Health; Carmel (IN); On-site; USD 180,000 - 240,000; Full time

Job summary

Indiana University Health in Carmel, IN seeks a Director of Clinical Operations for the Acute Care Service Line. The role provides strategic and administrative leadership across care delivery, focuses on quality, patient experience, and efficient use of resources.

You will lead a multidisciplinary care center, drive business and unit plans, and ensure alignment with the organization's mission and values. The position may include 24-hour accountability depending on structure.

Qualifications

• Masters of Nursing or related field is required or actively enrolled.
• Requires an active RN license in the state of Indiana or an active Nurse Licensure Compact (NLC) RN license.
• Requires that the RN has graduated from a nationally accredited nursing program.
• Requires Basic Life Support certification through the AHA.
• Other advanced life support certifications may be required per unit/department specialty according to patient care policies.
• Requires completion Clinical Specialty Professional Certification within 1 year upon meeting eligibility requirements.
• Requires 7-10 years of relevant experience.

Responsibilities

• Lead the multidisciplinary care center in delivering exceptional patient care, operational excellence, and an outstanding service experience.
• Provide strategic and administrative leadership across all aspects of care delivery.
• Align the care center’s priorities, operations, and culture with the organization’s mission and excellence goals.

Skills

RN license

Leadership

Quality improvement

Education

Master's in Nursing or related field

Active RN license in Indiana

Nationally accredited nursing program

Basic Life Support (BLS)

Clinical Specialty Certification within 1 year

7-10 years of relevant experience

Job description

Overview

Our leaders shape strategic initiatives, develop passionate teams, and work to improve health outcomes. They advance our mission and exemplify excellence, compassion, teamwork and purpose in all that they do. Indiana University Health is seeking individuals who embody these values to join our leadership team in the role of Director, Clinical Operations, Acute Care Service Line.
As the Director you will lead the multidisciplinary care center in delivering exceptional patient care, operational excellence, and an outstanding service experience. This role provides strategic and administrative leadership across all aspects of care delivery, with a strong focus on quality management, patient and customer satisfaction, and efficient use of resources.
The Director is accountable for developing and executing business and unit plans that advance clinical quality, workforce engagement, service outcomes, and financial performance. They ensure the care center’s priorities, operations, and culture align with the organization’s mission, values, and excellence goals across people, service, financial, and clinical performance.
Depending on the care center’s structure, this position may carry 24-hour operational and leadership accountability.
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Key Relationships

Reports to: Vice President – Chief Nursing Officer

Candidate Qualifications

Candidates for the position will be evaluated according to the following criteria and competencies.

• Masters of Nursing or related field is required or actively enrolled.
• Requires an active Registered Nurse (RN) license in the state of Indiana or an active Nurse Licensure Compact (NLC) RN license.
• Requires that the RN has graduated from a nationally accredited nursing program.
• Requires Basic Life Support certification through the AHA.
• Other advanced life support certifications may be required per unit/department specialty according to patient care policies.
• Requires completion Clinical Specialty Professional Certification within 1 year upon meeting eligibility requirements.
• Requires 7-10 years of relevant experience.

Indiana University Health is unlike any other healthcare system and we're looking for team members who share the things that matter most to us. IU Health leaders play a crucial role in advancing the mission of our organization and inspiring teams to make a meaningful difference in the lives of patients. As one of Indiana’s largest employers and the most comprehensive medical system in the state, our vision is to lead the transformation of healthcare through quality, innovation and education, and make Indiana one of the nation’s healthiest states. IU Health is the largest health system in Indiana with nearly 40,000 team members, 15 hospitals and $8.64 billion in operating revenue. The system’s programs in cancer, cardiovascular, neuroscience, orthopedics, pediatrics and transplants have received national recognition for quality patient care. IU Health, in partnership with the Indiana University School of Medicine, bring together highly skilled physicians, researchers, and educators into close collaboration to provide world-class care for children and adults and improve the health of patients and communities across Indiana. Indiana University Health is dedicated to a fair hiring process and is committed to equal opportunity and nondiscrimination for all individuals, regardless of age, color, disability, ethnicity, marital status, national origin, race, religion, gender identity, expression, sexual orientation, or veteran status. We are an equal opportunity employer. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.