Major Gift Officer

Family Promise of Spokane; Spokane (WA); On-site; USD 40,000 - 45,000; Full time

Benefits offered by this job

Health coverage

Holidays & vacation

Employee assistance program

Mileage reimbursement

Paid family leave

Job summary

Family Promise of Spokane is seeking a Major Gift Officer to steward a portfolio of major donors and prospects, building thoughtful, personalized journeys that grow commitment over time. You will cultivate principal and lead gift partners, collaborating with the Director of Development, the CEO, and the Board.

This donor-facing role travels to meet donors in coffee shops, living rooms, offices, events, and program tours, focusing on meaningful relationship-building.

Qualifications

• 2+ years in fundraising, donor relations, major or individual giving, or relationship-based sales.
• High school diploma or GED; college degree not required.
• Gift for building trust and clear, specific asks.
• Strong writing for personalized proposals and donor correspondence.
• Ability to manage own portfolio and calendar independently.
• Familiar with Bloomerang or similar CRM and Google Workspace.
• Discretion and sound judgement with confidential donor information.
• Strong ties to the Spokane community and an established portfolio.

Responsibilities

• Manage a portfolio of approximately 75–95 major gift donors and prospects (>$10,000/year).
• Meet donors face to face about 10 times a month.
• Create individualized journey plans for each donor in the CRM.
• Prepare personalized asks and proposals, about 30 per year; partner with leadership/board on co-asks.
• Identify donors with principal/lead gift potential for transitions to leadership.
• Provide timely thank-yous and updates on impact to donors.
• Open legacy and planned giving conversations.
• Track work, forecast results, and report weekly in EOS cadence.

Skills

Fundraising experience

Portfolio management

Writing skills

Donor CRM experience

Discretion

Community ties

Calendar management

Education

High school diploma or GED

Tools

Bloomerang or similar CRM

Google Workspace

Job description

Now Hiring: Major Gift Officer

Help families move from homelessness to home, one relationship at a time.

Department

Development

Reports To

Manager, Development

Schedule

Full-time, 40 hours/week, with some evenings and weekends as needed

Pay

$29/hr to $33/hr

Location

On-site in Spokane, WA, with regular local travel to meet donors

Apply By

Open until filled

ABOUT FAMILY PROMISE OF SPOKANE

Family Promise of Spokane exists to end homelessness, one family, one person, one community at a time. Through emergency shelter, housing navigation, rapid rehousing, and housing stability support, we walked alongside 1,180 families last year. We are a relational organization: we care deeply about the families we serve, the people we work with, and the community members who make this work possible.

THE OPPORTUNITY

Our donors are partners in this mission, and many of them are ready to go further. As our Major Gift Officer, you will steward an established portfolio of major donors and prospects, getting to know what matters to each of them and building thoughtful, personalized journeys that grow their commitment over time. You will help some of our most generous supporters become principal and lead gift partners, working alongside the Director of Development, the CEO, and our Board of Directors.

This is a donor-facing role, not an events-planning role. You will spend your time where it counts: in coffee shops, living rooms, offices, events, and on tours of our programs, meeting donors where they are.

WHAT YOU'LL DO

• Manage a portfolio of approximately 75–95 major gift donors and prospects (currently, donors giving $10,000 or more annually).
• Meet donors face to face, about 10 times a month, through visits, tours, coffees, and conversations at donor events.
• Build and maintain an individualized journey plan for every donor in our donor CRM system, so every relationship has a clear next step.
• Prepare and make personalized asks and proposals, about 30 per year, and partner with leadership and board members on co-asks.
• Identify donors with principal and lead gift potential and prepare them to transition to the Director of Development or CEO.
• Steward donors with timely, personal thank-yous and regular updates on the impact of their giving.
• Open legacy and planned giving conversations as part of a department-wide approach.
• Track your work, forecast results, and report weekly as part of our EOS (Entrepreneurial Operating System) team rhythm.

WHAT SUCCESS LOOKS LIKE

We believe in clear expectations from day one. In your first year, success means:

• Every donor in your portfolio has a current journey plan with a dated next step.
• About 8 meaningful donor connections each week and 10 face-to-face meetings each month.
• About 30 thoughtful asks a year, with 60% or more closing within six months.
• At least 80% of your portfolio donors giving again year over year.
• At least 5 donors ready to grow into principal or lead gift partners.

WHAT YOU BRING

Required

• At least 2+ years of experience in fundraising, donor relations, major or individual giving, or relationship-based sales, including making direct asks.
• High school diploma or GED Equivalent professional experience is accepted in lieu of a college degree.
• A gift for building trust and the confidence to make clear, specific asks.
• Strong writing skills for personalized proposals and donor correspondence.
• The ability to manage your own portfolio and calendar independently.
• Comfort with a donor CRM (Bloomerang or similar) and Google Workspace.
• Discretion, care and sound judgement with confidential donor information.
• Strong ties to the Spokane community and a developed portfolio.

Bonus Points

• A record of raising $100,000 or more a year from individual donors.
• Experience cultivating gifts of $25,000 or more.
• Familiarity with planned giving (bequests, donor-advised funds, IRA charitable distributions).
• CFRE credential or progress toward it, a bachelor's degree, or an established Spokane-area network.

WHAT WE OFFER

• Health coverage: [100% employer-paid] medical, dental (Delta Dental), and vision (VSP) coverage for eligible full-time employees.
• Time off: 9 paid holidays plus 2 floating holidays, accrued vacation (up to 120 hours a year), and paid sick leave (up to 52 hours a year).
• Support: Employee Assistance Program (EAP) for you and your household at no cost.
• Extras: Optional Colonial Life supplemental benefits, mileage reimbursement for donor visits, and Washington Paid Family & Medical Leave. Benefits are subject to plan terms and FPS policy. Full details are provided with an offer of employment.

GOOD TO KNOW

• This position requires some driving on the job - creating need for a valid Washington State driver's license, and current auto insurance.
• Offers are contingent on passing a criminal background check, driving record check, and authorization of an annual background check.
• Our offices are located within a shelter environment, which can be busy and lively. This is not a direct-service role.

Family Promise of Spokane is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion or creed, sex (including pregnancy), gender identity or expression, sexual orientation, national origin, age, marital status, disability, genetic information, veteran or military status, political affiliation, or any other characteristic protected by law. We are committed to building a team that reflects the communities we serve, and we encourage people of all backgrounds to apply. If you need an accommodation during the application or hiring process, please contact Human Resources at [e-mail].