Major Appliance Service Technician

ZipRecruiter; Ann Arbor (MI); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading company is seeking skilled service technicians to join their team in Ann Arbor, Michigan. The role offers full-time employment with competitive hourly pay, various benefits including health and dental, and a supportive work culture focused on employee happiness. Ideal candidates will have mechanical skills, a positive attitude, and excellent customer service abilities.

Benefits

401(k)

Company car

Health insurance

Paid time off

Flexible schedule

Wellness resources

Training & development

Bonus based on performance

Opportunity for advancement

Qualifications

• 1 year experience in Appliance Service or 2 years in HVAC, refrigeration.
• Willingness to cross-train on other products.
• Background and driving screening required.

Responsibilities

• Service technicians to handle appliances across several Michigan areas.
• Provide customer service and troubleshoot appliances.
• Keep records and ensure service quality.

Skills

Customer service skills

Mechanical aptitude

Problem-solving skills

Computer literacy

Attention to detail

Punctuality

Job description

Job Description

Benefits:

• 401(k)
• Company car
• Competitive salary
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Training & development
• Vision insurance
• Wellness resources
• Bonus based on performance
• Opportunity for advancement

Looking for technicians to service the Ann Arbor, Ypsilanti, Monroe, Dundee, Lenawee, and Washtenaw areas of Southeast Michigan.

Advantages:

• Great Company Culture
• Caring Company emphasizing Life/Work Balance
• Secure Career with advancement opportunities
• Flexible Days/Hours
• Never On-Call and no selling
• Family-friendly, secure work environment

We are seeking to immediately hire the best service technicians in the area. Candidates should have a positive attitude, strong work ethic, and excellent customer service skills. We offer a supportive work environment, full-time employment, and job security within a growing company. We believe that happy employees lead to happy customers and strive to make work enjoyable.

Benefits include free health care, dental, vision, life insurance, short-term disability, 401k safe harbor, HSA, paid holidays, vacations, and personal days. We also provide a company vehicle, mobile phone, laptop, and more. Continuing factory and in-house training are available.

This role offers variety and daily new challenges, making every day an adventure!

Requirements include:

• Excellent customer service skills
• Willingness to cross-train on other products
• Mechanical aptitude with troubleshooting and problem-solving skills
• Computer literacy, attention to detail, accuracy
• Punctuality, courtesy, professional grooming
• Background, drug, and driving screening required

Lead Technician positions may be available.

Minimum Experience:

• 1 year Appliance Service OR
• 2 years HVAC, refrigeration, or commercial kitchen service experience
• Training provided for candidates with over 2 years of related technical skills (electrical, automotive electrical, refrigeration, electronics, schematic reading)
• Training for those with over 4 years of apartment or maintenance experience

Additional benefits include multiple medical plan options, dental, vision, short-term disability, life insurance, HSA, and 401k safe harbor with profit sharing. ESP Plan offers free legal, financial, and mental health counseling. Earn half a personal day off each month, totaling 6 annually. Vacation hours increase with tenure. Paid holidays include New Year’s, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas.

Competitive pay with regular increases and bonuses. The company provides uniforms, a work vehicle, laptop, cell phone, factory and in-house training, office support, specialty tools, manufacturer support, educational plans, professional dispatch, and a tool plan. We foster a company culture that genuinely cares about employees.

Potential signing bonus for technicians with over 2 years of appliance service experience. Pay ranges from $25 to $35 per hour or more, based on experience and performance.