Major Accounts Manager, Community Solutions-On Site Stamford

Spectrum; New York (NY); On-site; USD 60,000 - 100,000; Full time

Job summary

Spectrum is seeking a Major Accounts Manager in New York, responsible for securing sales agreements and developing market strategies for MDU accounts. The successful candidate will engage with high-level clientele and coordinate with multiple departments to enhance customer experience and drive revenue.

Qualifications

• 5+ years sales experience in MDU environment.
• Experience in drafting and negotiating contracts.
• Bachelor's degree or relevant work experience.

Responsibilities

• Negotiate competitive MDU sales agreements.
• Develop market strategies for National Accounts.
• Coordinate with various departments for sales projects.

Skills

Sales experience

Customer experience

Negotiation

Market strategy development

Networking knowledge

Education

Bachelor's degree

Job description

Major Accounts Manager, Community Solutions-On Site Stamford

Spectrum

Stamford, Town of Manlius

USD 60,000 - 100,000

A seasoned and results-oriented sales professional who acts as a strategic negotiator to implement sales strategies aimed at securing Spectrum Community Solutions’ ability to provide service to National Accounts, maximizing product/service penetration and revenue through Bulk agreements. Additionally, the position is responsible for retaining and growing current large size agreements and for gaining new market share and the development of new National MDU accounts. This role is On-site, Stamford 4 days. 1 Day Hybrid.

MAJOR DUTIES AND RESPONSIBILITIES

• Actively and consistently support all efforts to simplify and enhance the customer experience.
• Research, develop, and implement market strategies to identify all New and Existing MDU projects to retain and acquire additional National Account business.
• Negotiate competitive MDU sales agreements, through customer ROI preparation and approval.
• Develop and implement strategic sales presentations to owners/association of MDU's (Multiple Dwelling Units) for the purpose of securing long term R.O.E (Bulk/Managed Wi-Fi and Right of Entry) Agreements.
• Negotiate competitive service agreements based on established strategic, financial, legal and operational criteria (i.e. new-build, new construction, Win Backs, existing properties, after-the-fact line extension, bulk-billing, etc.). Interface regularly with high level clientele, including but not limited to: C-Suite Executives, Property Owners, Coop/Condo Board Members, lawyers, Building Managers, Developers, government officials, etc., to promote Charter solutions.
• Coordinate and manage sales projects with other departments such as Marketing, Public Affairs, Government Relations, Customer Care, Finance, Operations, and Construction-Engineering Departments.
• Develop proposals and contracts to align with Company standards.
• Respond to competitive threats, disputes to negotiate solutions to benefit Charter’s long term interests and minimize competitive impact to Charter.
• Create relationships with competitive accounts to capitalize on new opportunities as they materialize.
• Provide support as necessary to ensure that contract administration function is being maintained.
• Work with leadership to assure Bulk customers rates are accurately maintained, including processing of rate increase notification.
• Provide nation presentations to Industry contacts and associations promoting Charter solutions.
• Provide weekly status reports to Sales Management as required.
• Attend National industry association functions, including appropriate trade show participation.

REQUIRED QUALIFICATIONS

Required Skills/Abilities and Knowledge

• Ability to read, write, speak, and understand English.
• Working knowledge of computer networking, LAN and WAN technologies, high-capacity and fiber connected networks.
• Valid driver´s license, satisfactory driving record within Company required standards and auto insurance.

Required Education

Minimum of a Bachelor's degree from a four-year college or university or relevant work experience.

Required Related Work Experience and Number of Years

• Sales experience exceeding revenue quotas, preferably selling data, voice and/or video solutions in an MDU environment - 5+ years.
• Experience in drafting and negotiating proposals and contracts in the cable television, residential property management, or real estate development industries - 5 years.
• Recent experience in negotiating long term R.O.E Agreements with owners of MDU's.
• Familiarity with operations, marketing or other aspects of the cable industry. Experienced in contract proposal and review.

PREFERRED QUALIFICATIONS

Preferred Skills/Abilities and Knowledge

Preferred Related Work Experience and Number of Years

• Experience with automated reporting and analysis applications.

WORKING CONDITIONS

Office environment. Travel as required may be up to 50% of time. Travel will primarily include day trips with occasional overnight travel required.

This role is On-site, Stamford 4 days. 1 Day Hybrid.