Major Account Coordinator - Region Concepts (Work Hours Pacific/Mountain-Remote_)

US FOODS; United States; Remote; USD 45,000 - 75,000; Full time

Job summary

An established industry player is seeking a Major Account Coordinator to support its team-based selling strategy. This remote role involves collaborating with various departments to enhance customer relationships and sales planning. Ideal candidates will have a strong background in customer support, excellent analytical skills, and the ability to work independently across time zones. Join a community of food enthusiasts and contribute to a dynamic environment focused on growth and customer satisfaction. If you're passionate about sales and customer engagement, this opportunity is perfect for you.

Qualifications

• 5+ years in sales, support, or analyst roles with a strong customer support background.
• Proficient in Microsoft Office and able to learn new systems quickly.

Responsibilities

• Support sales planning and build customer relationships to drive growth.
• Manage transactional activities and provide customer support across time zones.

Skills

Customer Support

Sales Planning

Analytical Skills

Organizational Skills

Communication Skills

Microsoft Office

Education

High School Diploma or GED

Higher Education

Tools

US Foods Systems

Third-Party Ordering Systems

Job description

Major Account Coordinator - Region Concepts (Work Hours Pacific/Mountain-Remote)

ARE YOU A CURRENT US FOODS EMPLOYEE? PLEASE APPLY DIRECTLY THROUGH OUR INTERNAL WORKDAY CAREER SITE

Join Our Community of Food People!

The Major Account Coordinator - Region Concepts (MAC-RC) supports US Foods’ team-based selling strategy to drive profitable growth within the Region Concept market segment. They proactively assist with customer support, sales preparation, and customer management, working across multiple US Foods’ markets, areas, and regions.

This remote position allows work from anywhere in the U.S., excluding Hawaii and U.S. Territories, with working hours aligned to Pacific and Mountain time zones.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Daily Operations - 5%
2. Support transactional activities like service request management and corporate customer requests.
3. Sales Support - 70%
4. Participate in sales planning, build customer relationships, produce reports, coordinate vendor contracts, analyze pricing, prepare business reviews, and manage customer-specific product and service recommendations.
5. Support customer retention by identifying at-risk customers and making proactive recommendations.
6. Personal Development - 5%
7. Engage in performance management, participate in sales meetings, and pursue personal growth opportunities.

OTHER INFORMATION

Supervision: N/A

Relationships: Collaborates internally with various departments and externally with customers and vendors.

Work Environment: Fully remote, working from home.

MINIMUM QUALIFICATIONS

• At least 5 years in sales, support, or analyst roles, with a proven track record in customer support and analytics.
• Strong organizational, analytical, and communication skills.
• Proficient in Microsoft Office and quick to learn US Foods’ systems.
• Able to work independently, prioritize tasks, and support customers across time zones.

EDUCATION & TRAINING

• High school diploma or GED required; higher education preferred.

ADDITIONAL QUALIFICATIONS

• Experience in food service/distribution and third-party ordering systems is a plus.