Maitre'D Final Cut-Part Time Fri/Sat 4p-10p, Sun 3p-9p

Hollywood Casino Joliet; Joliet (IL); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking a dynamic Maitre'D to join their team at a vibrant casino. In this part-time role, you will greet and seat guests, ensuring a fun and entertaining dining experience. Your expertise in guest service and hospitality will shine as you promote a positive atmosphere and assist with dining requests. With a focus on career growth and a commitment to excellence, this is a fantastic opportunity to be part of an exciting new venture in the entertainment industry. If you are passionate about providing exceptional service and creating memorable experiences, this role is perfect for you.

Qualifications

• Experience in fine dining and hospitality is preferred.
• Ability to work flexible hours including weekends.

Responsibilities

• Greet and seat guests while ensuring quality service.
• Assist in all guest service areas and maintain professionalism.

Skills

Guest Service

Positive Attitude

Basic Menu Knowledge

Communication Skills

Education

High School Diploma or Equivalent

Job description

Join to apply for the Maitre'D Final Cut-Part Time Fri/Sat 4p-10p, Sun 3p-9p role at Hollywood Casino Joliet.

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

We will be opening a new casino in 2025 - get in on the ground floor of an amazing opportunity!

Summary
Greet and seat guests and ensure quality service level is provided to guests. Respond to guest requests for dining amenities.

Essential Duties And Responsibilities

• This position is responsible for providing a high level of guest service and promoting a positive attitude to create a fun and entertaining experience for our guests and cast members.
• Maintain a professional appearance at all times, clean and well groomed as per standard.
• Comply with all policies and procedures of the company and department.
• Maintain the highest standards of professionalism when interacting with guests and co-workers.
• Have basic menu, liquor and wine knowledge. Be able to suggest and present wine tableside.
• Responsible for greeting, seating, reservations, per standards set by department.
• Assist all staff members to ensure complete guest satisfaction.
• Assist in all guest service areas and public relations, dissatisfied guest and special requests.
• Follow all safety procedures, maintain work area for a clean and safe environment.
• Be able to answer questions when asked about Hollywood operations.
• Other duties as assigned.

BRING US YOUR BEST.

EDUCATION And/or EXPERIENCE

• Complete knowledge of a fine dining restaurant preferred.
• Hospitality experience and great ability to provide guest service.
• Ability to promote a positive attitude to create a fun and entertaining experience for our guests and cast members.
• High school diploma or equivalent is required.
• Must understand and speak the English language.
• Ability to work Fridays and Saturdays 4p - 10p and Sundays 3p - 9p.

PHYSICAL DEMANDS
This position requires several hours of standing and walking.

STARTING SALARY
$16.00

Seniority level: Entry level

Employment type: Part-time

Job function: Management and Manufacturing

Industries: Gambling Facilities and Casinos

We’re changing entertainment. Follow us.

Equal Opportunity Employer