Maitre'D Final Cut-Part Time Fri/Sat 4p-10p, Sun 3p-9p

PENN Entertainment; Joliet, Bay Lake (IL, FL); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dynamic and fun-loving team at an exciting new casino opening in 2025! This role offers the chance to provide exceptional guest service in a fast-paced environment. As a key player in creating memorable experiences, you'll greet and seat guests while ensuring their needs are met with a positive attitude. With a focus on career growth and a supportive atmosphere, this is an opportunity to thrive in the entertainment industry. If you are passionate about hospitality and ready to make a difference, we want you on our team!

Qualifications

• Experience in hospitality and fine dining preferred.
• Ability to create a fun and entertaining experience.

Responsibilities

• Greet and seat guests, ensuring quality service.
• Maintain professionalism and cleanliness at all times.

Skills

Guest Service

Positive Attitude

Basic Menu Knowledge

Communication Skills

Education

High School Diploma or Equivalent

Job description

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

We will be opening a new casino in 2025 - get in on the ground floor of an amazing opportunity!

WE LOVE OUR WORK.

SUMMARY

Greet and seat guests and ensure quality service level is provided to guests. Respond to guest requests for dining amenities.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• This position is responsible for providing a high level of guest service and promoting a positive attitude to create a fun and entertaining experience for our guests and cast members.
• Maintain a professional appearance at all times, clean and well groomed as per standard.
• Comply with all policies and procedures of the company and department.
• Maintain the highest standards of professionalism when interacting with guests and co-workers.
• Have basic menu, liquor and wine knowledge. Be able to suggest and present wine tableside.
• Responsible for greeting, seating, reservations, per standards set by department.
• Assist all staff members to ensure complete guest satisfaction.
• Assist in all guest service areas and public relations, dissatisfied guest and special requests.
• Follows all safety procedures, maintains work area for a clean and safe environment.
• Be able to answer questions when asked about Hollywood operations.
• Other duties as assigned.

BRING US YOUR BEST.

EDUCATION and/or EXPERIENCE

• Complete knowledge of a fine dining restaurant preferred.
• Hospitality experience and great ability to provide guest service.
• Ability to promote a positive attitude to create a fun and entertaining experience for our guests and cast members.
• High school diploma or equivalent is required.
• Must understand and speak the English language.
• Ability to work Fridays and Saturdays 4p - 10p and Sundays 3p - 9p.

PHYSICAL DEMANDS

This position requires several hours of standing and walking.

STARTING SALARY

$16.00

Equal Opportunity Employer