Maitre D Contessa Full Time / Hourly ($24 - $32)

Major Food Group; Boston (MA); On-site; USD 45,000 - 70,000; Full time

Job summary

Join a vibrant team at a premier dining destination in Boston, where you will oversee dining room operations and ensure exceptional guest experiences. This role offers the chance to work in an elegant environment inspired by European resorts, providing classic grand trattoria cuisine. As a key ambassador for the restaurant, you will engage with guests, manage service flow, and lead a dedicated waitstaff. This is an exciting opportunity to contribute to a renowned establishment while enjoying competitive benefits and growth opportunities.

Benefits

Medical/Dental/Vision Insurance

Growth Opportunities

Progressive Paid Time Off

Parental Leave

Tuition Reimbursement

Generous Dining Allowance

Unlimited Referral Program

Qualifications

• 3-4 years of experience in high volume and fine dining restaurants.
• At least 2 years experience as Maitre D preferred.

Responsibilities

• Oversee dining room operations and ensure impeccable service.
• Engage guests and manage waitstaff for efficient service.

Skills

Customer Service

Restaurant Management

Conflict Resolution

Communication

Education

High School Diploma

Hospitality Management Degree

Job description

Major Food Groupis hiring a talented and passionateMaitreDto join our team atContessa!

Contessais the crown jewel of dining atop one of Boston’s most glamorous hotels,The Newbury Boston. Delightfully re-imagined, this rooftop destination is inspired by the old-world resorts of Europe and the lasting estates of Italy where classic grand trattoria cuisine awaits.

RESPONSIBILITIES:

• Oversee dining room operation in a restaurant
• Customer relations and ensuring guests receive impeccable service at all times
• Greet customers and guide them to their tables
• Answer customer questions regarding food, drinks, and specials
• Help flow of traffic in and out of the restaurant.
• Engage guests, act as an ambassador of the restaurant in both personality and knowledge.
• Resolve customer complaints or disputes
• Manage waitstaff to ensure efficient and excellent service throughout a given seating

REQUIREMENTS:

• 3-4 years of experience in hotels and high volume and fine dining restaurants
• At least 2 years experience as Maitre D preferred
• Full time with afternoon and evening availability required
• Must be able to stand/walk for 8 hours; bend, push, pull; lift 30 lbs

BENEFITS:

• Competitive Salary
• Medical/Dental/Vision Insurance with Company subsidy
• Growth Opportunities
• Progressive Paid Time Off
• Parental Leave
• Tuition Reimbursement
• Generous Dining Allowance
• Unlimited Referral Program

Equal Employment Opportunity

Major Food Group considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Major Food Group is an equal opportunity employer.