Maintenance Technician (Utah)

Better Talent; Park City (UT); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

9 holidays

NR Days with $1,500 allowance to booka

Maternity/Paternity Leave

401K retirement plan with 3.5% company

Company cell phone

Job summary

Natural Retreats is seeking a skilled Maintenance Technician to join our Park City team, supporting a portfolio of luxury vacation homes. You will troubleshoot, repair, and maintain key home systems to ensure safety and guest satisfaction, including HVAC, plumbing, electrical, hot tubs, and appliances.

The role involves preventive maintenance, on-call duties, and collaboration with guests, homeowners, and vendors.

Qualifications

• Previous experience in a similar role.
• 2+ years' experience in hospitality, property management, and/or management.
• 2+ years' experience with electrical, plumbing, mechanics, and appliance repair, including HVAC and boiler systems.
• Proficiency with basic technology (cell phones, computers).
• Valid driver's license with a good driving record and 3+ years of driving experience.

Responsibilities

• Troubleshoot and maintain core home systems (HVAC, plumbing, electrical, appliances).
• Perform preventive maintenance and basic repairs to interior/exterior of homes.
• Snow and ice removal and landscape upkeep.
• Assist with housekeeping when needed and guest/owner communications.
• Document work orders, track time and materials, and complete on-time maintenance.

Education

High School Diploma or equivalent

Job description

Our national luxury vacation rental management company has professional openings across the country. The Natural Retreats collection of brands, including 360 Blue , and Callista Vacations , serves guests in some of America’s most beautiful destinations—from Palm Springs, CA, to Florida’s Emerald Coast.
We foster a collaborative, fun work environment and offer an excellent benefits package.

Position Summary

Natural Retreats is seeking a skilled and dependable Maintenance Technician to join our Park City team and help maintain our portfolio of luxury vacation homes. Reporting to the Maintenance Manager, this hands-on role is responsible for troubleshooting, repairing, and maintaining homes and property systems to ensure they are safe, well cared for, and ready to deliver an exceptional experience for every guest and homeowner.

You’ll handle a wide variety of work throughout the Park City portfolio, including preventive maintenance, emergency repairs, property inspections, and troubleshooting HVAC, radiant heating, plumbing, electrical, appliances, hot tubs, and other home systems. You’ll also assist with general property upkeep, seasonal needs such as snow and ice removal, and interior and exterior repairs.

This role is ideal for someone who is technically capable, resourceful, and comfortable working independently while communicating effectively with guests, homeowners, vendors, and the Natural Retreats team. If you enjoy solving problems, working with your hands, and taking pride in keeping high-end homes operating at their best, we’d love to hear from you.

Key Responsibilities & Duties

Perform diversified duties to troubleshoot and/or maintain core home systems (i.e. HVAC, pool service, lock installation, septic systems, plumbing, electric, radiant heating systems, mechanics, etc.) as well as basic repairs to interior and exterior of home aesthetics (i.e. painting, dry wall repair, basic construction, etc).

Hot tub servicing

Removing items from home for disposal

Maintain lawn, walkways, driveways, etc.

Snow and leaf removal

Diagnose problems, replace or repair parts, test and make adjustments

Pick up trash

Perform regular preventative maintenance homes

Perform a variety of plumbing, maintenance and carpentry functions

Assist housekeeping when needed

Provide emergency/unscheduled repairs to homes and perform scheduled maintenance repairs

Read and interpret equipment manuals and work orders to perform required maintenance and service

Diagnose problems, replace, or repair parts, test, and make adjustments

Perform regular preventive maintenance in homes and properties

Use a variety of hand and power tools, electric meters, and material handling equipment in performing duties

Comply with safety regulations and maintain clean and orderly work areas

Perform general maintenance/arrival audits prior to owner or guest arrivals

Perform general maintenance/departure audits upon owner or guest departure

Maintain details records of service performed in all units, according to the daily timesheet

Communicate the completion and progress of assigned work orders

Perform maintenance as assigned by Management, including but not limited to audio/visual, electrical, basic plumbing, mechanics, and/or appliance repair

Participate in snow and ice removal around the managed properties and around the office as needed

Responsible for tracking and upkeep of assigned tool inventory

Responsible for monitoring, tracking, and reporting credit card and purchase account usage

Record billable items and hours to be billed to guests and/or owners for work orders

Emergency on-call phone - all of team will be tasked with this responsibility

Required Qualifications

Previous experience in a similar role

High School Diploma or equivalent

2 + years' experience in hospitality, property management, and/or management

2 + years' experience with electrical, plumbing, mechanics, and appliance repair, including but not limited to HVAC systems, radiant heating systems, and boiler systems

Working knowledge of audio/visual, electrical, plumbing, mechanics and appliance repair

Proficiency in technology such as cell phones and basic computer skills

Ability to lift 75 lbs. and be active up to 85% of the work day

Ability to shovel snow when required

Ability to have a flexible schedule, which includes weekends, holidays, night-shift during peak periods (November - April), as well as on-call duties.

Valid driver's license with good driving record and 3+ years of driving experience (will be driving a company vehicle)

Ability to pass pre-employment testing which may include drug testing and/or background screening

Desired Qualifications

Experience with electrical, plumbing, mechanics, audio/visual and appliance repair

HVAC Certification

Experience in the hospitality industry

Compensation, Benefits & Schedule

Hourly Rate: $21 - $24

BENEFITS & PTO:

Natural Retreats contributes to both employee and dependent premiums.

9 holidays

5 NR Dayswith a$1,500 allowanceto bookaNR vacation home!

Maternity AND Paternity Leave

Medical(Traditional PPO-style plans and High Deductible Plan w/ HSA)

Vision

Flexible Spending Accounts (medical and dependent care)

401Kretirement plan options with3.5% company match

ShortandLong Term Disability Insurance (100% company paid)

Basic Life Insurance Policy of $50,000 (100% company paid)

Company Cell phone

Schedule

This is a full-time position. Due to the nature of the job, the Maintenance Technician should be flexible with his/her hours. Weekends and holidays are required and will generally be busy and considered working days with guest arrivals and departures although these can be covered on request and approval of the Maintenance Manager and General Manager. We encourage all of our Team Members to take two (2) days off per week where possible. Guests can arrive at unpredictable times, and the Maintenance Technician should always be available in case of emergency, which includes evenings and on-call hours. Generally, this means working some inconsistent hours. Exact daily schedule may vary and differ from in-season to off-season. Vacation is generally taken out of peak season.