Maintenance Technician

First Chair Destinations; Warren (VT); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid time off

Paid holidays

Paid sick leave

Job summary

First Chair Destinations is seeking a Maintenance Technician to travel between vacation rental properties, performing repairs, preventative maintenance, and troubleshooting appliances, HVAC, plumbing, and wifi to keep homes guest-ready.

You will coordinate with third-party vendors, participate in on-call rotations, and uphold company standards for guest satisfaction and efficiency. Candidates should have hospitality maintenance experience and comfort with digital systems.

Qualifications

• 2 years of basic property maintenance experience or equivalent.
• Experience in hotel, hospitality, vacation or similar industry is highly preferred.
• Ability to repair appliances, electrical, plumbing and HVAC components; basic carpentry and painting skills.

Responsibilities

• Complete maintenance tasks across multiple worksites within the assigned market.
• Maintain homes to ensure guest and owner satisfaction.
• Respond to guest issues and troubleshoot maintenance problems.
• Coordinate with third-party vendors and manage maintenance tickets.
• Participate in on-call coverage for urgent issues.
• Maintain compliance with company standards and metrics.

Skills

Property maintenance

Hospitality experience

Tech savvy

Time management

Communication

Tools

HVAC repair

Electrical repair

Job description

We offer exceptional vacation homes across the country’s most celebrated ski towns and coastal retreats. Each property is carefully selected, locally managed, and held to an uncompromising standard of care. We live and work in the communities we serve, which means every stay comes with generous local knowledge, genuine hospitality, and the confidence that what you booked is exactly what you’ll find.

We’re proud to offer a competitive benefits package designed to support our employees both at work and beyond. Benefits and eligibility may vary by position and are subject to change. Full plan details and terms will be provided during onboarding.

Health, Dental & Vision Insurance
401(k) with Company Match
Paid Time Off (PTO)& Holidays (non-exempt employees)
Paid Flexible Time Off & Holidays (exempt employees only)
Paid Sick Leave

Benefits are subject to the terms and conditions of the applicable plan documents, which govern in the event of any discrepancy. The Company reserves the right to modify, suspend, or terminate benefit plans and programs at any time.

About This Job

As a Maintenance Technician, you'll travel between multiple vacation rental properties daily, performing general repairs, preventative maintenance, and troubleshooting issues like appliances, HVAC, plumbing, and wifi to ensure guests and owners have exceptional experiences. This role involves coordinating with third-party vendors, participating in on-call coverage for urgent issues, and maintaining company standards for guest satisfaction and efficiency. Perfect for someone who enjoys variety, problem-solving, and takes pride in keeping properties in top condition while providing excellent customer service.

Compensation + Schedule

• $24 - $26 / HR per hour less payroll deductions and all required withholdings
• Up to $100 monthly car allowance for eligible employees
• 30 - 40 hours per week
• Schedule: Five days a week, may include weekends and some evenings
• Weekends and holidays may be required

Essential Job Functions

• Complete maintenance tasks and projects as assigned, traveling between multiple worksites each day within the assigned market.
• Create a welcoming environment for our guests and owners by ensuring our homes are well maintained with general repairs, preventative maintenance and inspections.
• Respond to guest issues regarding maintenance, as needed including but not limited to appliance troubleshooting, cable/wifi troubleshooting, basic HVAC repair and light plumbing.
• Coordinate completion of owner-approved maintenance through creation and delegation of maintenance and housekeeping tickets.
• Negotiate, and maintain working relationships with third-party vendors.
• Meet and maintain company standards and metrics such as guest or owner satisfaction, accuracy, efficiency, and annual cost.
• Be part of an on-call coverage rotation within the maintenance team to address urgent issues.
• Establish and maintain open and regular communication and collaborative relationships with team members and management team.
• Be available and willing to assist your colleagues and management team and provide cross-coverage in other roles as needed to address urgent issues.
• Maintain hot tubs as needed - we offer on-site training.
• Collect and remove trash and debris.
• Ensure follow through on assigned maintenance tasks using in-house assignment systems and respond to time-sensitive maintenance needs.
• Coordinate with third-party service providers.
• Other duties as assigned because every day is different in hospitality!

Skills + Qualifications

• Experience working in hotel, hospitality, vacation or similar industry is highly preferred.
• 2 years of basic property maintenance experience is highly preferred.
• Working knowledge of basic appliance repair, electrical systems, plumbing repair, HVAC repair, painting, and carpentry skills
• Tech-savvy with experience using various digital systems and applications and comfortable using mobile apps, tablets, and various software platforms.
• Excellent time management skills with the ability to change activity frequently and cope with interruptions.
• Highly responsive and reliable.
• This role involves frequent travel between worksites, so reliable personal transportation is essential.
• Dependable and prepared. Showing up on time and ready to go is key to creating great stays for our guests and peace of mind for our homeowners.
• Must be dependent, self-motivated, and able to work independently while contributing positively to a collaborative team environment.
• Comfortable talking to people—online or in person—and being able to share information in a way that’s clear, thoughtful, and represents the company in a positive way always.

Workplace Environment + Physical Requirements

• Work may take place indoors or outdoors, in a variety of settings including private homes, resorts, offices, and laundry facilities — often in varying weather conditions.
• We’re in hospitality and our schedules can change based on guest and homeowner needs. Shifts may include early mornings, evenings, weekends, and holidays. We require flexibility to support this.
• Reliable transportation required.
• Regular travel within the locally assigned market and / or region.
• Ability to move freely (balancing, climbing, crawling, driving, squatting, standing, stooping, walking, bending, pushing, pulling, reaching, and repetitive hand/finger motions) and lift up to a maximum of fifty (50) pounds without assistance.

This job description does not identify every requirement of the position. First Chair may change position requirements, responsibilities, and work environment at any time with or without notice.

Some positions may require that you drive a personal vehicle and/or company vehicle for work purposes. Employees who are required to drive a personal vehicle must have reliable transportation, a valid driver’s license, and be at least 18 years of age. Employees who are required to drive a company vehicle must have a valid driver’s license, be at least 21 years of age, and have been a licensed driver for no less than 3 years.

An offer of employment for this role will be contingent upon the successful completion a background check.