Maintenance Technician Supervisor

Walgreens; Orlando (FL); On-site; USD 59,000 - 114,000; Full time

Job summary

Walgreens is seeking a Maintenance Technician Supervisor to lead a selected maintenance team at our Orlando facility. The role combines leadership with hands-on problem solving to maintain high-tech equipment and facility systems.

You will oversee staffing decisions, performance coaching, and coordination with IT, ensuring reliable operations and documented procedures; travel is minimal. The site SME role supports troubleshooting and standard-setting, with occasional hands-on work during

Qualifications

• 5+ years of maintenance experience in a facility, distribution or manufacturing environment.
• Experience leading maintenance teams and coordinating IT-related work.
• Strong ability to develop and maintain technical documentation (SOPs, work instructions).
• Basic understanding of network topology to support maintenance system integration.
• Ability to interpret mechanical drawings and schematics.

Responsibilities

• Leads and manages team members through staffing decisions, performance management, coaching, training, work direction, and team engagement.
• Prioritizes and oversees daily maintenance and IT-related workflow to meet operational needs.
• Oversees preventive, corrective, and predictive maintenance on high-tech systems and equipment.
• Provides technical leadership as site SME and contributes to maintenance standards.
• Coordinates IT work, installs hardware/software, and aligns with operational priorities.
• Maintains safe work environment by addressing safety issues with equipment.
• Leads cross-functional communication to align operations, maintenance, and IT.
• Drives continuous improvement to increase equipment reliability and service quality.

Skills

Leadership

Staff management

Performance management

Coaching

Team engagement

IT coordination

Technical leadership

Education

Associate degree in Industrial or Maintenance Technology

Trade school program in industrial maintenance

Tools

PLC

SCADA/SCs

CMMS

Job description

Job Summary

The Maintenance Technician Supervisor ensures reliable facility operations by managing select maintenance team members while providing leadership and coordination for local IT support activities. This role is accountable for staffing decisions, performance management, coaching, training, direction, and team engagement for these team members. The Supervisor also supports IT efforts through coordination and partnership. The impact of this role will be demonstrated through the leader’s ability to engage and develop the team to improve system reliability and support smooth day to day operations.

Job Summary

The Maintenance Technician Supervisor ensures reliable facility operations by managing select maintenance team members while providing leadership and coordination for local IT support activities. This role is accountable for staffing decisions, performance management, coaching, training, direction, and team engagement for these team members. The Supervisor also supports IT efforts through coordination and partnership. The impact of this role will be demonstrated through the leader’s ability to engage and develop the team to improve system reliability and support smooth day to day operations.

As a site technical SME, the Supervisor helps establish standards, supports complex troubleshooting, and ensures effective integration between facility systems and technology. While primarily a leadership role, the position may step in to perform hands on work when operational needs require, typically in response to system issues or critical events (e.g., major equipment failure, loss of power).

Job Responsibilities

• Leads and manages team members through staffing decisions, performance management, coaching, training, work direction, and team engagement
• Prioritizes, assigns, and oversees daily maintenance and IT related workflow to ensure timely completion and alignment with operational needs
• Oversees the team’s preventive, corrective, and predictive maintenance, as well as mechanical repairs, on high tech automated systems, material handling equipment, and other facility equipment
• Provides technical leadership as a site subject matter expert, contributing to standards for maintenance practices and IT support
• Guides use of the Computerized Maintenance Management System (CMMS) to ensure proper documentation of maintenance activities in accordance with best practices and manufacturer guidance
• Coordinates IT work by aligning tasks, scheduling hardware/software installations, and ensuring work supports operational priorities
• Maintains a safe work environment by documenting and correcting potential safety issues concerning material-handling equipment or distribution center facility
• Leads cross-functional communication to keep operations, maintenance, and IT aligned and working cohesively
• Drives continuous improvement initiatives to increase equipment reliability, team performance, and service quality

About Walgreens

Founded in 1901, Walgreens (www.walgreens.com) proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.

Basic Qualifications

• Education & Experience:
• At least 5 years of maintenance experience in a facility, United States Armed Forces, distribution and/or manufacturing environment; OR
• An Associate degree in Industrial or Maintenance Technology AND at least 3 years of maintenance experience in a facility, United States Armed Forces, distribution and/or manufacturing environment; OR
• Completion of a recognized trade school program in industrial maintenance, mechatronics, or a related field with at least 3 years of maintenance experience in one of the above environments.
• Technical Skills:
• At least 3 years of experience with industrial electricity, including single phase and three phase power, motors, protective devices and/or photo sensors.
• At least 3 years of experience with Programmable Logic Controller (PLC) logic principles, uploading and downloading Programmable Logic Controllers (PLCs), System Control Software (SCSs), and scanners.
• At least 3 years of experience with electronics such as photo sensors, remote Input/Output modules (I/Os), servo drives, variable frequency drives and scanning systems.
• At least 3 years of experience with hydraulics, pneumatics, and mechanical systems.
• Demonstrated experience in developing and maintaining technical documentation, including Standard Operating Procedures (SOPs), work instructions, and troubleshooting guides.
• Basic understanding of network topology concepts (e.g., IP addressing, device connectivity, and data flow) to support integration of maintenance systems and connected equipment.
• Ability to interpret mechanical drawings and schematics.
• Physical Requirements:
• Ability to safely operate a manlift or ladder to access elevated areas for repairs.
• Able to lift and carry parts and tools weighing up to 50 pounds.
• Ability to perform tasks that may involve repetitive bending, crouching, kneeling, reaching, twisting, sitting, and walking, with reasonable accommodation as required.

Preferred Qualifications

• At least 1 year of experience in indirect management of team members, includes assisting in the development, training and assignment of work/projects to other team members.
• Strong background in root cause analysis and continuous improvement methodologies (e.g., Six Sigma, Lean).

We will consider employment of qualified applicants with arrest and conviction records.

The Salary below is being provided to promote pay transparency and equal employment opportunities at Walgreens. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled.

Salary Range: $58500 - $113750 / Salaried