Maintenance Technician - SE., Washington, DC.

Chapman Management Group, LLC; Washington; On-site; USD 42,000 - 54,000; Full time

Job summary

Chapman Management Co., Inc. is seeking a maintenance technician to ensure the smooth operation of the property's physical plant. You will perform preventive, responsive, emergency, and routine maintenance, and supervise maintenance-related contracts.

Responsibilities include repairs, resident communication, turnover readiness, and after-hours on-call coverage, with occasional janitorial duties and snow removal when required.

Qualifications

• Excellent customer service and interpersonal skills.
• Ability to work independently and prioritize in a fast-paced environment.
• Capable of reading, writing, and conversing in English; bilingual preferred.
• Must maintain a valid driver’s license, clean driving record, and current auto insurance.

Responsibilities

• Maintain property to ensure residents have a clean, safe, well-maintained environment.
• Repair items noted on work orders and communicate maintenance activity to residents.
• Perform plumbing and electrical repairs and routine preventive maintenance.
• Oversee apartment turnover prep and non-routine maintenance scheduling.
• Provide after-hours on-call coverage and emergency response.
• Coordinate with temporary/contract personnel and manage inventory of supplies.

Skills

Customer service

Interpersonal skills

Independent work

English proficiency

Bi-lingual preferred

Time management

Driver's license

Safety compliance

Overtime readiness

Vendor coordination

Job description

About the role

The maintenance technicianis responsible forthe smooth operation of the physical plant, including preventive, responsive,emergencyand routine maintenance throughout the property. Although the maintenance technician may beassistedby others in performing some duties, he/sheis responsible forthe maintenance items listed below.

What you’ll do

• Overall maintenance of the property and ensure that residents are provided witha clean,safeand well-maintained property.
• Conduct repairs as noted on work orders efficiently and accurately.
• Communicate with residents about maintenance activity and ensure excellent customer service.
• Plumbing repairs and services
• Electrical repairs and services to include checking and/ or correcting minor power outages, malfunctioning timers, breakers, replacing fuses and resetting breakers, checkingforand replacing all burned out lights; replacing missing or damaged outlet covers and switches, etc.
• Other building maintenance repairs and services to include checking operation and condition of doors, performing repairs to door hinges, locks and locksets, replacing damaged ceiling tiles and light lenses;
• Routine preventive maintenance of all equipment and systems, performed according to predetermined schedules andmanufacturer’srecommendations and operating manuals.
• Oversee and ensure apartment turnover preparation and non-routine maintenance, as well as cleaning requirements, are prioritized and scheduledin a timely manner.
• Regular (daily) inspections of the property. Record any deficiencies and, under the direction of the Property Manager, take necessary action. NotifyPropertyManager of any major maintenance problems and recommendpossible solutions.
• Maintenance and repair of the various systems throughout the property including HVAC, plumbing and electrical systems, common and service areas, andany recreationalfacilities.
• Emergency response and control of emergency situations for problems not related tocommon areas, as well as repair and maintenance of common systems and equipment contained within any unit orportionthereof.
• Responsible for after hours on-call for property coverage and emergency calls,twenty –four (24) hours per day, seven (7) days per week.
• Occasional janitorial duties tomaintainhighstandard of cleanliness.
• Perform snow removal,to includenecessary shoveling, snowplowing, sanding / salting.
• Supervision oftemporary andcontract personnel working on maintenance-related contracts/jobs throughout the property.
• Maintain adequate inventory of necessary supplies and parts, as well asmaintainan inventory control system.
• Perform routine maintenance and cleaning of equipment and tools.
• Participate inpainting ofcommon areasand units, when necessary.
• Adhere to all purchasing policiesin accordance withChapman Management Co., Inc. policy,i.e.purchaseorders, preventative maintenance.
• Ensure grounds are free from debris and refuse at all times.
• Prompt response to work orderssubmittedby management.
• Have knowledge of meter cutoffs / shutoffs and sewer cleanouts and postmap of same.
• Make certain adequate lighting ismaintainedand storage areas and entrances are secured.
• Pick up supplies when necessary, however, have supplies delivered to site if no charge is levied.
• Assist with any other such assigned dutiesperthe request of the Property Manager.
• Oversee all maintenance vendor activity to ensure work is complete andworkarea is clean and neat.

Qualifications

• Excellent customer service and interpersonal skills with the ability to relate to others.
• Excellent interpersonal skills to communicate with all levels of management effectively and sensitively.
• Ability to work independently and prioritize effectively in a fast-paced environment witha strong senseof urgency.
• Ability to relay technical concerns with adequate detail, quickly and accurately.
• Capability to read, write,comprehend, and converse in English. Bi-lingual is preferred.
• Ability to use general office equipment, such as telephone, fax machine, printer, copier, and key track system.
• Strong organizational and time-management skills.
• Ability to cope with and defuse situations involving angry or difficult people.
• Mustmaintaina valid driver’s license, clean driving record and current auto insuranceis required.
• Mustcomply withall safety requirements.
• Amínimumof 2 years of building Maintenance experiencerequired.
• Required tomaintaina regular schedule which will require working overtime, weekends, and non-traditional holidays while on call.

Required to complete and successfully passtheChapman Management Fair Housing, Diversity, and Inclusion Training within the first30 daysof employment.