Maintenance Technician - Sanford, NC

Ascentia; Sanford (NC); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

401(k) matching

Dental insurance

Employee assistance program

Flexible spending account

Health insurance

Life insurance

Paid time off

Parental leave

Professional development assistance

Tuition reimbursement

Vision insurance

Job summary

Ascentia Real Estate LLC is seeking a Maintenance Technician to maintain community buildings and grounds and to resolve resident maintenance requests with excellent customer service. The role requires hands-on property upkeep across painting, carpentry, electrical, plumbing, HVAC and related areas, with daily site walks and prompt responses to orders.

The position is full-time, in-person on-site, with day shifts and an hourly pay range of $19.00–$20.00.

Qualifications

• Excellent customer service to resolve resident requests promptly.
• Clear daily communication with Team Leader.
• Reliable and punctual with consistent attendance.

Responsibilities

• Perform property maintenance including painting, carpentry, electrical, plumbing and HVAC.
• Maintain all community buildings and common areas.
• Walk the property daily to ensure cleanliness of streets and entrances.
• Inspect exterior lighting and respond to service orders.
• Prepare for move-ins/outs and connect utilities.
• Adhere to safety compliance and budget controls.

Skills

Customer service

Communication

Reliability

Job description

The Ascentia Maintenance Technician is responsible for ensuring that the community buildings, grounds, common areas and storage areas are maintained in excellent physical condition, meeting Company standards. The Maintenance Technician also delivers excellent customer service by satisfactorily resolving resident maintenance requests, as guided by Ascentia procedures and policies.

Essential Functions: Knows and applies all Ascentia policies, procedures and standards (see Ascentia Policy and Procedure Manual and Employee Handbook on portal).

· Performs property maintenance including: painting, carpentry, electrical, plumbing and septic tank, pool maintenance, heating and cooling repairs, vehicle repair and equipment repairs.

· Maintains all community buildings and common areas, including: office, maintenance shop, clubhouse, building walkways, recreation areas and permanent storage units.

· Walks the property on a daily basis to ensure that the streets, common areas and entrances to the property are litter-free and have a neat and clean appearance

· Inspects and replaces exterior lighting on a regular basis

· Responds to community service orders and performs all duties assigned by Maintenance Supervisor, Community Manager (CM) or District Manager (DM), to achieve community objectives

· Communicates daily with Team Leader on outstanding service orders and projects

· Provides status updates to residents and provides completed service order, when task is completed

· Ensures resident satisfaction by completing service orders in a prompt and organized manner, within Ascentia guidelines

· Responds to emergency calls and service orders promptly

· Prepares for home move-ins and move-outs, including utility connections, sidewalks, driveways, and lot preparation

· Carries out utility connections to each home including water, sewer, gas and electric

· Maintains all community owned homes with a two week turnaround time

· Helps keep all expenditures within budget and maintains a cost-control focus

· Recommends capital improvements to management annually and as-needed

· Adheres to safety compliance in all aspects the job

· Demonstrates consistent, predictable attendance

Job Type: Full-time

Schedule: 8 hour shift

Day shift

Work Location: In person

Ascentia Real Estate LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Type: Full-time

Pay: $19.00 - $20.00 per hour

Benefits:

• 401(k) matching

• Dental insurance

• Employee assistance program

• Flexible spending account

• Health insurance

• Life insurance

• Paid time off

• Parental leave

• Professional development assistance

• Tuition reimbursement

• Vision insurance

License/Certification:

• Driver's License (Required)

Work Location: In person

• Authorization to work in the US

• Property Maintenance (especially multi-family and/or manufactured housing) experience preferred

• Must possess valid / active driver's license

• HVAC Certification (Preferred)

Ascentia is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of actual or perceived race, color, creed, religion, ancestry, citizenship status, age, sex, marital status, sexual orientation, national origin, disability or handicap, veteran status, or any other characteristic protected by applicable federal, state or local laws.