Maintenance Technician-Oxford Manor (3,000 Sign-on-Bonus), DC

Enterprise Community Partners; Washington (District of Columbia); On-site; USD 28,000 - 30,000; Full time

Job summary

Enterprise Community Partners is seeking a Maintenance position to uphold the safety, appearance, and efficiency of residential properties. You will handle day-to-day service needs, respond to resident requests, and perform preventive and emergency repairs to ensure a high-quality living environment.

You will support apartment turnovers, maintain grounds, and assist with landscaping and snow removal. This role includes training Apprentices & Porters and requires reliable transportation and

Qualifications

• High School Diploma or G.E.D. required.
• Basic skills in carpentry, plumbing, electrical, HVAC, equipment repair, and painting.
• EPA Section 608 Technician Certification- Type II or Universal Certification (or ability to obtain within 90 days).
• Ability to demonstrate proficiency with hand and power tools.
• Ability to work in a fast-paced environment with strong organizational skills and ability to handle multiple priorities.
• Strong verbal and written communication in English with diverse groups.
• Excellent interpersonal skills and strong customer service orientation for older adults.
• Attention to detail and basic computer navigation skills.
• Provide basic tool set and reliable transportation.
• On-call readiness within 30 minutes of notification.

Responsibilities

• Responsible for day-to-day service needs related to property condition and resident environment.
• Ensures timely, accurate completion of resident service requests.
• Performs preventive, scheduled, and emergency maintenance and general upkeep; maintains logs.
• Contributes to marketing and resident satisfaction through excellent service and communication.
• Participates in apartment turnovers: repairs, painting, cleaning of vacant units.
• Keeps areas clean, safe, and free of trash, debris, and animal waste.
• Monitors grounds and reports maintenance needs to management.
• Maintains landscaping and assists with snow removal.
• Provides guidance and training to Maintenance Apprentices & Porters.
• Adheres to policies and external regulatory requirements; responds to emergencies.
• Attends in-service trainings and supports other communities as needed.
• Other duties as assigned.

Skills

Basic carpentry

Basic plumbing

Basic electrical

HVAC basics

Customer service orientation

Strong communication

Reading policies and procedures

English literacy

Education

High School Diploma or GED

Tools

Hand tools

Power tools

Basic computer skills

Carpentry tools

Job description

At Enterprise, we scale housing affordability solutions for millions of people. For more than 40 years, we've championed big ideas that create more housing opportunity for everyone, investing more than $92 billionto create or preserve more than 1 million homes.Our greatest strength is bringing together the right partners, capital, and capabilities to help what's working reach more communities, faster.Join us as we unlock access to a quality, affordable home for millions across the country.

Working at Enterprise

At Enterprise, you'll be part of a diverse, committed team making a difference every day. You will collaborate with some of the smartest minds and biggest hearts in our field. You'll be empowered to drive systems change and take bold steps to advance racial equity. And you will find a career home where you’re valued and supported in your growth journey.

Enterprise offers career opportunities in our offices across the country with an exceptional benefits package .

Job Description Summary

• Responsible for various day-to-day service needs with regards to the physical condition, appearance and operational efficiency of the property, ensuring a safe and attractive living environment for residents, exceptional quality and service, and sustained resident satisfaction.
• Ensures timely, accurate, and high-quality completion of resident service requests.
• Performs a variety, preventive, scheduled, and emergency maintenance repairs, as well as general upkeep tasks throughout the community and on all equipment; maintains appropriate logs and records.
• Contributes to marketing efforts and resident satisfaction by providing excellent customer service; communicates effectively, appropriately, and courteously with residents, associates, management and guests to ensure that all areas of concern are addressed promptly and professionally.
• Participates in apartment turnovers as directed. Repairs, renovates, paints, and cleans vacant apartments.
• Ensures that all areas are kept safe, tidy and free of trash, debris and animal waste, including the cleanliness of the dumpster areas, as well as the necessary preparation of dumpsters for trash pick-up.
• Continuously monitors all areas of the community and grounds to ensure they are properly and safely maintained; advises management of any areas needing attention.
• Maintains landscaping including watering of the flowers; performs snow removal as needed.
• Provides guidance, direction and training to Maintenance Apprentices & Porters.
• Complies with all policies and procedures and external regulatory requirements; ensures solid understanding of all operational and human resources policies and procedures.
• Responds timely, appropriately and courteously to emergencies.
• Participates in and attends all required in-service training sessions.
• Supports other communities as assigned by management.
• Other duties as assigned.

Supervisory Responsibilities

• This position has no supervisory responsibilities.

Qualifications

• High School Diploma or G.E.D.
• Basic skill in areas such as carpentry, plumbing, electrical, HVAC, equipment repair, and painting.
• EPA Section 608 Technician Certification- Type II or Universal Certification (or ability to obtain within 90 days of employment).
• Ability to demonstrate proficiency in the use of hand and power tools.
• Ability to work in a fast -paced environment demonstrating strong organizational and follow up skills along with an ability to manage multiple priorities.
• Strong verbal and written communication skills with the ability to interact, in English, with a diverse group of associates, residents and external agencies.
• Ability to read, in English, at a level sufficient to understand policies and procedures, safety notices, general business correspondence and/or documentation.
• Excellent interpersonal skills. Positive attitude, enthusiasm and energy. Strong customer service orientation to older adults.
• Strong attention to detail.
• Proficiency with basic computer keyboarding and navigational skills.
• Provide basic tool set.
• Possess and maintain timely and reliable transportation.
• When on call, be ready, available, fit for work, and able to report to the property within 30 minutes of receiving a call.

Salary Transparency

• You will be joining a team of talented professionals motivated by serving the community and addressing the need for affordable housing.
• Enterprise offers a comprehensive total rewards package for you and your family. The pay range for this position is $20/hour to $22/hour. The salary range represents the low and high end of what may be paid for this position. It is not typical for an individual to be hired at or near the top of the pay range, and compensation decisions may be influenced by a variety of factors, including skills, qualifications, experience, and location.

Total Rewards at Enterprise

• This range is just one component of our total rewards package, which also includes annual performance bonuses and generous paid leave programs.
• Our benefits form a major part of the total rewards package. These include dental, health, and vision care plans, as well as family-building benefits such as adoption and surrogacy support. Enterprise supports flexible work arrangements to promote work-life balance and offers health advocacy, an Employee Assistance Program (EAP), and mental health benefits. We round out our package with financial education, wellness programs, and auto-enrollment in the company's 401(k) plan with employer matching contributions.
• Finally, you will have access to learning and development opportunities, including tuition reimbursement for job-related courses and certifications. Thank you for your interest in joining the Enterprise team and contributing to our mission to serve others.